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Digital Product Manager


New York, NY

Employer:  NYU Langone Health
Category:  Health Care
Job Type:  Full Time


NYU Langone Health is a world-class, patient-centered, integrated academic medical center, known for its excellence in clinical care, research, and education. It comprises more than 200 locations throughout the New York area, including five inpatient locations, a children's hospital, three emergency rooms and a level 1 trauma center. Also part of NYU Langone Health is the Laura and Isaac Perlmutter Cancer Center, a National Cancer Institute designated comprehensive cancer center, and NYU Grossman School of Medicine, which since 1841 has trained thousands of physicians and scientists who have helped to shape the course of medical history. For more information, go to nyulangone.org, and interact with us on LinkedIn, Glassdoor, Indeed, Facebook, Twitter, YouTube and Instagram.

Position Summary:
We have an exciting opportunity to join our team as a Digital Product Manager.

In this role, the successful candidate will have an opportunity to join NYU Langone Healths cutting-edge digital team as a Digital Product Manager.
You will be a part of a large healthcare organization, but in a department whose culture is similar to that in tech. You will be responsible for improving the digital experience, through the conception, development, and launch of products and features for our public websites that pertain to research and education faculty. This includes but is not limited to our websites for the NYU Grossman School of Medicine and the NYU Long Island School of Medicine. You will also have the opportunity to contribute to digital product innovation across our clinical, research and education missions.
NYU Langone has heavily invested in digital capabilities and innovation across patient, workforce, research, and clinical experience areas. To design, engineer, and deliver innovative products in the digital health landscape, we are looking for a Digital Product Manager. Product Managers at NYU Langone are expected to have a digital product development background, UX sensibility, and the ability to meaningfully contribute to the design and delivery of custom, SAAS, and enterprise solutions. You will report to the Director of Digital Products.

Job Responsibilities:
  • Individual Contributor who delivers components of NYU Langone's digital strategy.
  • Leads day to day planning, execution, operational maintenance for 1+ features/streams within a product/experience.
  • Contributes to the development and grooming of a product strategy, roadmap, and backlog.
  • Establishes and monitors product metrics aligned to product and business strategy, interpreting and responding to data with product recommendations.
  • Partners with product engineers, QA, UX, etc. to deliver high quality products in line with user and stakeholder needs.
  • Develops deep understanding of stakeholder and customer needs, as well as market and competitive trends to fuel the product roadmap and feature development.
  • Utilizes product management tools (e.g., JIRA, Clickup, etc.) to document and manage requirements and acceptance criteria, and track progress against the roadmap.
  • Collaborates with UX to design and complete experiments (qualitative and quantitative) that test end user behavior and hypotheses.
  • Contributes to development of useful solutions to problems by collaborating as needed with cross-functional partners across the organization (Operations, Marketing, Communications, Clinical, Analytics, Security, UX/Design) and across IT product areas.
  • Manages mitigation of roadblocks and on time delivery with product leadership and technical team.
  • Proactively simplifies and continuously improves existing processes to operate more efficiently. Serves as an informal leader for change management across key projects.
  • Provides operational support for products.

Minimum Qualifications:
To qualify you must have a Bachelor's degree.
4+ years of experience working as part of a digital product team.
Experience working as part of an agile product development team.
Experience facilitating the digital product development lifecycle (e.g., product vision, feature prioritization, documenting and driving requirements, and product testing, launch, analytics, and maintenance).
Demonstrated practical application of advanced analytical and strategic thinking capabilities.
Demonstrated ability to apply judgment within defined parameters.
Experience integrating user and stakeholder feedback to shape products and features.

Preferred Qualifications:
Ability to navigate through distributed teams to get things done.
Experience with stakeholder management.
Strong oral and written communication skills.
Knowledgeable about user experience.
Displays emotional intelligence.
Able to function well in an autonomous environment.
Passion for healthcare.

Qualified candidates must be able to effectively communicate with all levels of the organization.

NYU Langone Health provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents.

NYU Langone Health is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sex, sexual orientation, transgender status, gender dysphoria, national origin, age, religion, disability, military and veteran status, marital or parental status, citizenship status, genetic information or any other factor which cannot lawfully be used as a basis for an employment decision. We require applications to be completed online.
If you wish to view NYU Langone Health's EEO policies, please click here. Please click here to view the Federal "EEO is the law" poster or visit https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm for more information. To view the Pay Transparency Notice, please click here.

NYU Langone Health provides a salary range to comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $88,524.96 - $130,666.51 Annually. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.
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