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Store Supervisor

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Portland, OR

Employer:  Habitat for Humanity International

Description

The Store Supervisor monitors, anticipates, and prioritizes daily maintenance of the sales floor, receiving areas, break room, restrooms, and outdoor public areas. Responsibilities also include planning and delegation of tasks, ensuring a clean and safe environment, engaging and directing staff and volunteers, and working with management to fulfill all aspects of day-to-day operations as directed. Store Supervisors are expected to perform all tasks safely, efficiently, and effectively, and to use polite and respectful communication with staff, volunteers, and customers.

Responsibilities:
Collaborate and plan daily with store leadership team
Plan and prioritize daily maintenance tasks for sales floor and receiving areas
Continually produce and maintain creative, interactive, and well merchandised displays
Maintain safety and cleanliness of receiving dock, sales floor, break room, restroom and outdoor areas, ensuring a safe and welcoming retail environment
Delegate daily tasks to assist staff and volunteers
Train, onboard, and develop volunteers to complete tasks and support them with regular reviews and follow-up
Greet and assist customers and donors in the store and receiving dock, including loading and unloading, measuring and answering questions
Cashier and manage opening and closing of store

Required Knowledge, Skills, and Experience:
1+ year customer service experience
1+ year staff management experience
Ability and desire to work as a team with staff and volunteers, following the lead and direction of leadership
Knowledge of site oversight, management, and maintenance
Ability to supervise and guide staff and volunteers
Time management and work-load efficiently skills, including timely arrivals and reporting hours as well as management of donation flow urgency
Knowledge of, or ability to learn, safe and appropriate tool and equipment use, such as a forklift, pallet jack, and dolly
Knowledge of communication tools, such as telephone, email, and 2-way radio
Adaptable to a changing work environment
Desire to learn new operations skills as the program develops
Ability to take a leadership role as needed

Preferred Knowledge, Skills, and Experience:
Any qualifying combination of education, certification, and experience that demonstrates the ability to perform the duties of the position.
Experience volunteering and/or managing volunteers
Bi-lingual in Spanish

Work Environment and Physical Demands
This job operates in an open, warehouse retail environment
This position is very active and requires consistent standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing
This employee must frequently lift, move, and/or load items over 50 pounds with mechanical assistance and/or a team lift

Schedule
40 hours a week, includes weekends
Current store hours: 10am-6pm Wednesday - Monday

How to Apply:
Submit the following materials at: https://bit.ly/HABCAREERS
Cover letter addressing how your personal and professional experiences have prepared you for this position.
Resume
Three professional references
Employment is contingent on passing a background check.

Starting Salary Expectations:
Minimum $19.13/hour to wage range midpoint of $22.74/hour. Placement will generally not exceed the midpoint based on qualifications, experience, and internal equity. The full wage range is $19.13/hour to $26.78/hour.

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