Bring Your Amazing Self to Work
At Macy's, Inc. we're on a mission to create a brighter future with bold representation for all. This is our Mission Every One. We know that each person here is unique. So we respect and invest in each individual to create growth, pride, and satisfaction. If we are able to bring our whole selves to work, it translates into a more abundant and wider array of ideas and energy for all to benefit from. Our success will be built on amazing colleagues, working together.
Job Overview
The Division Director, Merchandise Execution ensures elevated standards and capabilities for consistent merchandise execution across their division. They drive improvements to the merchandise planning and execution processes for their division. As the subject matter expert of execution standards and merchandise strategies, the Division Director drives sales and customer experience with a focus on elevating execution through training, guiding, and collaborating with in-store leaders, specifically the Style Merchandise Execution Managers and Visual Managers. Additionally, they influence central, division, store, and vendor partners regarding division needs.
In their role, the Division Director directs consistent execution by being a knowledgeable and strategic business partner, identifying division and store opportunities while ensuring the successful implementation of all Company strategies.
What You Will Do
- Guide merchandise flow in-store to eliminate confusion, considering store architecture limitations and product assortment allocation.
- Align asset/capacity availability with assortment/inventory build by location.
- Provide regular engagement/feedback from stores on VMDs/Execution guide needs. Align with existing asset availability and define by tier for assortment alignment with store execution potential.
- Train and coach Merchandising Teams on merchandise execution. Build skills and knowledge through in-store development of key colleagues and leaders.
- Observe and assess merchandise execution processes. Identify areas of opportunities and recommend solutions to the Store for corrective action.
- Lead and participate in event execution. Work with Store Management to plan and execute events, performing post-event analysis.
- Coach stores on strategy to execute and achieve pre-sell goals. Utilize available reporting to evaluate successes and opportunities.
- Prepare for, participate in, and follow up on Deep Dive store visits.
- Support Store leaders in being accountable for key business metrics: Regular price selling, Markdown/Last Act Execution, My Client, and Ambassador performance.
- Understand our competition. Observe and evaluate competitive opportunities, communicating findings to Region and Division.
- Leverage vendors to educate Store Teams and Sales Colleagues on product features, benefits, and selling techniques.
- Support the onboarding of new store executives related to merchandising strategies.
- Communicate clear, concise priorities, strategies, and direction to division stores, formally and informally, using approved communication channels.
- Establish a consistent communication cadence with Regional Merchandise and Visual Senior Directors.
- Develop collaborative relationships with vendors, communicating priorities and needs.
- Possess very strong project, process, and organizational skills. Effectively juggle multiple projects and assignments at one time, delivering high-quality results.
- Additional responsibilities include special projects related to national and regional merchandise execution communication, sales and event analysis, strategy development, project management and other specific project requests.
Skills You Will Need
Merchandising Expertise: A deep understanding of merchandise planning and execution processes, with the ability to elevate standards and capabilities for consistent execution.
Leadership and Collaboration: Strong leadership skills to guide, train, and coach Merchandising Teams, as well as collaborate with in-store leaders, including Style Merchandise Execution Managers and Visual Managers.
Sales Focus: Drive sales through strategic planning and execution, emphasizing a focus on elevating execution standards.
Strategic Thinking: Be a knowledgeable and strategic business partner, identifying division and store opportunities and ensuring successful implementation of Company strategies.
Communication Skills: Clear and concise communication skills are crucial, both formal and informal, to convey priorities, strategies, and directions to division stores through various communication channels.
Analytical Skills: The ability to observe, assess, and analyze merchandise execution processes, identifying areas of opportunity and recommending effective solutions for corrective action.
Vendor Management: Develop collaborative relationships with vendors, effectively communicating priorities and needs.
Project Management: Very strong project, process, and organizational skills, enabling effective handling of multiple projects and assignments simultaneously to deliver high-quality results.
Adaptability: Flexibility to work within store architecture limitations, adapt to changing business needs, and stay informed about industry competition and opportunities.
Retail Knowledge: Possess a comprehensive understanding of the retail industry, including regular price selling, hours utilization, and client-focused metrics.
Who You Are
- Dedicated to fulfilling ideals of diversity, inclusion, and respect that Macy's aspires to achieve every day in every way.
- Candidates with a bachelor's degree or equivalent work experience in a related field are encouraged to apply.
- Ability to read, analyze, and interpret general business publications, professional journals, technical procedures, and governmental regulations; write reports, business correspondence, and manuals; effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
- Ability to add, subtract, multiply, and divide all units of measure, using whole numbers, common fractions, and decimals; compute rate, ratio, and percent; draw and interpret bar graphs.
- Ability to define problems, collect data, establish facts, and draw valid conclusions; interpret an extensive variety of technical instructions in mathematical and/or diagram form; solve problems with several abstract and concrete variables.
- This position requires heavy lifting, constant moving, standing, and reaching with arms and hands. Involves standing for at least two consecutive hours, lifting at least 30 lbs. stooping, kneeling, crouching, and climbing ladders. May involve reaching above eye level. Requires close vision, color vision, depth perception, and focus adjustment.
What We Can Offer You
- An inclusive, challenging, and refreshingly fun work environment.
- Competitive pay and benefits rooted in principles of equity.
- Health and Wellness Benefits across medical, dental, vision, and additional insurance
- Retirement Savings Plan with 401k match opportunity
- Employee Assistance Program (mental health counseling and legal/financial advice)
- Performance incentives, annual merit review and merchandise discounts
- Resources for continuous learning, career growth, and leadership development
- 8 paid holidays
- Paid Time Off (first year prorated depending on start date)
- Tuition reimbursement program
- Guild education benefit funds 100% of tuition, books, and fees in designated programs
- Colleague Resource Groups (CRGs) and give-back/volunteer opportunities.
- Empowerment and autonomy to perform impactful work with tangible results.
About Macy's
Now is an exciting time for a Macy's career as we continue to focus on creating exciting and memorable experiences for every Macy's customer, whether their journey starts online or in the store. Our opportunities in Sales, Merchandise, Operations, Customer Service, Warehouse, Marketing, and other areas let you express your creativity and commitment to excellence, grow your career and make a difference to your Macy's colleagues and customers.
Bring your creativity, energy, and ideas to the Macy's team - Apply Today!
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This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at macysJOBS.com.
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