Study Moderator

HillviewAve, CA

Employer:

Description

Description and Requirements

WORK LOCATION: Onsite location in Santa Clara Valley, CA

WORK SCHEDULE: Mon-Sat (4 days), 8-9 hours per day

JOB STATUS: Full-time, Temporary

JOB DURATION: 1.5 - 2 months

START DATE: September 23, 2024

Rate: $35/hour

Project Summary

The focus of this user study is to generate indoor data and collect recordings of each participant. The study moderator will guide participants through a series of tasks. Each moderated session will last up to 90 min.

Role Summary

Moderators are expected to interact directly with study participants using provided study protocols and managing the data collected during each session. Moderators will report to the Project Manager and Project Coordinator. Training will be provided before the start of data collection. Sessions occur in San Jose, CA, with additional support staff on-site to manage participant intake and provide technical support.

Main Responsibilities

Receive participants at work and guide them through the video study in a controlled environment.
Ensure all recordings are done per project guidelines and upload the data.
Have all participants complete a survey at the end of each session.
Follow COVID-19 sanitization procedures after each session.
Represent and promote the TELUS AI brand.

Minimum Requirements

Technical/troubleshooting skills; address fundamental problems with launching apps and uploading data.
Familiarity with iOS and Mac OS
Experience with data collection and data management.
Experience with audio recording
Able to commit to a weekly schedule for the duration of the project (~30 days).
Ability to interact professionally with project participants.
Experience with progress tracking and reporting, comfortable with Excel or Sheets.

TELUS Values:

TELUS recognizes and embraces the importance of values in our ever-changing workplace. To be successful, all applicants must demonstrate behaviors that are reflective of our values:

We embrace change and initiate opportunity
We have a passion for growth
We believe in spirited teamwork
We have the courage to innovate

At TELUS, we are committed to diversity and equitable access to employment opportunities based on ability

TELUS Digital will never ask for any monetary deposit, credit card information, or bank account information to complete a job application. Our recruitment and sourcing teams only use email addresses that end with telusinternational.com or telusinternational.ai when emailing candidates. If you are unsure as to whether a job offer is legitimate or suspect that TELUS Digital's business name is being used for recruitment fraud, please report this immediately to our Talent Acquisition Team at TINA_TalentAcquisition@telusinternational.com .

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