Help Desk Operations Technical Writer - Seasonal
Prince George's County, MD
| Employer: | Department of Parks and Recreation, Prince George's County |
| Category: | Other |
| Job Type: | Seasonal / Temp |
Description | |
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Description The Prince George's County Department of Parks and Recreation is currently seeking a technical writer. The ideal candidate has technical chops, demonstrably strong communication and writing skills, and can effectively interact with other writers, product managers, and project leads. We are looking for writers with experience making complex ideas understandable and are open to candidates with a background in software engineering, technical writing, or the world of teaching, or curriculum development. This position will be with the nationally accredited, 6-time gold medal Parks and Recreation agency, Maryland-National Capital Park and Planning Commission, and will work directly with the Customer Service Help Desk. Which is a combination of a Technical Support and traditional Customer Service Call Center, that supports the general public as well as our internal customers, with questions that range from information about our Parks and Community Centers to internal requests for assistance with software solutions for rentals or assistance with computer hardware troubleshooting. This position is an onsite position. Applicants should be self-starters with solid time management skills, and attention to details and deadlines to be successful in this role. Examples of Important Duties Duties and Responsibilities
Minimum Qualifications Technical Writer Requirements and Qualifications
Supplemental Information
The Maryland-National Capital Park and Planning Commission (M-NCPPC) is an Equal Opportunity Employer. We celebrate a workplace culture of diversity, equity and inclusion without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, sexual orientation, marital status, disability, genetic information, gender identity, or any other non-merit factor. Applicants with Disabilities under the Americans with Disabilities Act. If you require accommodations or special arrangements due to a qualifying disability, please notify the Recruitment & Selections Services Unit at the time of applications at or 301-454-1411 (Maryland Relay 7-1-1) M-NCPPC will make all efforts to reasonably accommodate you. THE MARYLAND-NATIONAL CAPITAL PARK AND PLANNING COMMISSION 2024 BENEFIT SUMMARY FOR SEASONAL INTERMITTENT EMPLOYEES The following information is a summary of benefits extended to all Seasonal employees of the Maryland-National Capital Park and Planning Commission (M-NCPPC). This is for informational purposes only and is subject to change. Limited Benefits for Seasonal Employees Health Insurance Plans You are eligible for specific health insurance benefits if you worked, on average, 30 hours per week during your first 12 months of employment or from October 3rd to October 2nd each subsequent period following your first 12 months of employment. This equates to 1,560 hours over a 12-month period. If and when you are eligible for benefits, you will receive notification directly from the Health & Benefits Office. Eligible Employees Pay 35% of the health insurance plan premium and The Commission Pays 65%.
Other Benefits
This summary is intended to highlight some of the benefits offered by the M-NCPPC. It is not an all-inclusive agreement and is subject to change. For a more detailed description of benefits, please see the appropriate benefits brochure, service agreement or manual. For more information, contact The Health and Benefits Office at benefits@mncppc.org or 301-454-1694. | |