Manager, Production Control

China Grove, NC

Employer:	Macy's
Category:	Information Technology
Job Type:	Full Time
Description
Bring Your Amazing Self to Work At Macy's, Inc. we're on a mission to create a brighter future with bold representation for all. This is our Mission Every One. We know that each person here is unique. So we respect and invest in each individual to create growth, pride, and satisfaction. If we are able to bring our whole selves to work, it translates into a more abundant and wider array of ideas and energy for all to benefit from. Our success will be built on amazing colleagues, working together. Job Overview The Manager, Production Control facilitates the day-to-day labor planning and wave coordination of an assigned shift. They manage daily activities to ensure facility and organizational goals are achieved. They also perform other related duties, special projects, or assignments as required. What You Will Do Manage the wave planning on a shift, ensuring goals and targets are met or exceeded, while coaching and counseling direct reports. Generate reports for management. Ensure departments meet or exceed performance requirements in safety, cost control, quality, processing standards, flexibility, reliability, customer service, and plan execution. Prepare and deliver presentations to the retail division and senior management as needed. Identify, develop, and implement short- and long-term strategies to enhance profitability, productivity, and efficiency across operations. Analyze work processes continuously to identify optimization opportunities and implement improvements. Develop and foster a successful work culture committed to superior customer service. Establish and maintain procedures and metrics to ensure customer service satisfaction goals are met. Oversee all aspects of inventory control. Drive and manage organizational change to support growth. Review analyses of activities, costs, operations, and forecasts to evaluate progress toward department goals and objectives. Develop training programs and ensure staff understanding and compliance. Provide a safe work environment by developing and enforcing safe and smart work practices, ensuring compliance with AOSE and safety programs. Collaborate with IT to refine systems that improve operations, productivity, and service levels. Skills You Will Need Leadership & People Management: Strong leadership with the ability to coach, mentor, and foster a customer-focused work culture. Strategic Planning & Execution: Expertise in developing and executing short- and long-term strategies to drive operational efficiency. Operational Efficiency & Inventory Control: Proficiency in distribution management, optimizing processes, and overseeing inventory control. Analytical & Problem-Solving Skills: Ability to analyze work processes, solve problems, and make sound decisions in complex, fast-paced environments. Safety & Compliance: Knowledge of safety standards and ability to enforce compliance while maintaining a safe work environment. Communication & Interpersonal Skills: Excellent verbal and written communication skills, with a focus on clear, continuous, and collaborative interaction. Technical Proficiency: Skilled in Microsoft Office and IT systems related to warehouse management and operational improvements. Decision-Making & Problem Solving: Ability to recognize issues, develop solutions, and manage multiple processes simultaneously. Who You Are Dedicated to fulfilling ideals of diversity, inclusion, and respect that Macy's aspires to achieve every day in every way. Candidates with a bachelor's degree or equivalent work experience in a related field are encouraged to apply. This position requires heavy lifting, constant moving, standing, and reaching with arms and hands. Involves standing for at least two consecutive hours, lifting at least 50 lbs. stooping, kneeling, crouching, and climbing ladders. May involve reaching above eye level. Requires close vision, color vision, depth perception, and focus adjustment. Able to work a flexible schedule, including days, evenings, weekends, and holidays, based on department and company needs. What We Can Offer You An inclusive, challenging, and refreshingly fun work environment Competitive pay and benefits rooted in principles of equity Performance incentives and annual merit review Merchandise discounts Health and Wellness Benefits across medical, dental, vision, and additional insurance Retirement Savings Plan with 401k match opportunity Employee Assistance Program (mental health counseling and legal/financial advice) Resources for continuous learning, career growth, and leadership development 8 paid holidays Paid Time Off (first year prorated depending on start date) Tuition reimbursement program Guild education benefit funds 100% of tuition, books, and fees in designated programs Colleague Resource Groups (CRGs) and give-back/volunteer opportunities Empowerment and autonomy to perform impactful work with tangible results About Macy's Now is an exciting time for a Macy's career as we continue to focus on creating exciting and memorable experiences for every Macy's customer, whether their journey starts online or in the store. Our opportunities in Sales, Merchandise, Operations, Customer Service, Warehouse, Marketing, and other areas let you express your creativity and commitment to excellence, grow your career and make a difference to your Macy's colleagues and customers. Bring your creativity, energy, and ideas to the Macy's team - Apply Today! This job description is not all-inclusive. Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment. SUPPLY00 This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at macysJOBS.com.

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Manager, Production Control

China Grove, NC

Description