Temporary Intake Coordinator - Los Angeles

Remote

Employer:

Description

Description and Requirements

WORK LOCATION: Onsite location in Los Angeles, CA

WORK SCHEDULE: Mon-Fri, 8 hours per day

JOB STATUS: Full-time, Temporary

START DATE: September 23, 2024

END DATE: December 21, 2024

Rate: $25/hour

Objective

The Intake Coordinator is expected to interact directly with participants upon their arrival onsite and will be responsible for participant intake. The Intake Coordinator will report to the Site Manager and training will be provided before the start of data collection. Sessions occur in Los Angeles, CA.

Responsibilities:

Welcome participants to the job location
Instruct and support participants throughout their time at the job location
Track participant appointments
Ensure participants' satisfaction
Foresee logistic challenges and solve them proactively
Report and escalate to management as needed
Track data in spreadsheets using Google Sheet/Excel experience
Coordinate project activities with team members as needed
Cooperate and report regularly to Program Manager, Project Managers and other team members

Minimum Requirements

Familiarity with iOS and Mac OS
Customer service experience
Able to commit to a weekly schedule for the duration of the project
Ability to interact professionally with project participants
Experience with progress tracking and reporting, comfortable with Excel or Sheets

Equal Opportunity Employer

At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment , including the decision to hire and promote, are based on applicants' qualifications, merits, competence and performance without regard to any characteristic related to diversity.

TELUS Digital will never ask for any monetary deposit, credit card information, or bank account information to complete a job application. Our recruitment and sourcing teams only use email addresses that end with telusinternational.com or telusinternational.ai when emailing candidates. If you are unsure as to whether a job offer is legitimate or suspect that TELUS Digital's business name is being used for recruitment fraud, please report this immediately to our Talent Acquisition Team at TINA_TalentAcquisition@telusinternational.com .

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