Senior Customer Support Management Professional (Industrial Automation)
Houston, TX
Employer: | Honeywell |
Category: | Customer Service |
Description | |
Innovate to solve the world's most important challenges Senior Customer Support Management Professional Houston area - Offering Relocation To be considered for this position you must have previous experience in Industrial Automation (process controls environment) with leadership/supervisory experience. The future is what you make it. When you join Honeywell, you become a member of our global team of thinkers, innovators, dreamers and doers who make the things that make the future. That means changing the way we fly, fueling jets in an eco-friendly way, keeping buildings smart and safe and even making it possible to breathe on Mars. Working at Honeywell isn't just about developing cool things. That's why all of our employees enjoy access to dynamic career opportunities across different fields and industries. Are you ready to help us make the future? The Service Operations Leader will drive operational excellence within the assigned territory customer group. The SOL will be accountable for ensuring, effective customer engagement from the local Lifecycle Solutions & Services (LSS) and broader Honeywell Process Solutions (HPS) team. The role will ensure all Contracts are renewed on time and drive growth across all LSS modes of service delivery. This will be achieved through effective Workforce planning, delivery coordination, and ensuring the delivery teams engaged with the customer base are competent to execute all committed deliveries in manner that ensure compliance to Honeywell and Customer Health, Safety and Environmental requirements in the most effective and efficient way compliant to LSS Global Service Methodologies (GSM) KEY RESPONSIBILITIES
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status. |