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Lead Field Service Technician - Industrial Controls

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Atlanta, GA

Employer:  Honeywell
Category:  Customer Service

Description

Join a team recognized for leadership, innovation and diversity

ABOUT THE ROLE

Honeywell Intelligrated is seeking a Lead Field Service Controls Technician to provide onsite support to our customers distribution centers in the Southeast region.

As a Lead Field Service Technician, you will install and maintain new and old material handling and sortation equipment, respond to emergency service calls, and overall provide general customer support for all Intelligrated and Legacy made equipment, including sortation, AS/RS shuttle systems, robotic application, palletizers, cranes, and multiple types of conveying equipment.

You will also gather data utilizing specific reports and Intelligrated procedures, and supply various forms and custom reports to the customer to assist in sales of parts and service contracts. As necessary, you will assist with the field training of new employees and may receive in-house assignments covering technical support, training, or documentation.

You will travel throughout and reside in any of the following states following areas: OK, AR, TX, TN, LA, MS, AL, GA, FL, NC, SC.

Learn more about the types of equipment:

Warehouse Automation | Honeywell Intelligrated

Palletizing Solutions | Honeywell Intelligrated

Key Responsibilities*:
  • Performs mechanical and electrical installation or modification to Intelligrated & Legacy equipment - 20%
  • New equipment commissioning and integration - Troubleshoot mechanical, electrical, and PLC issues - 40%
  • Modify, adjust, or develop robotic and PLC application code - 20%
  • Complete various weekly reports -10%
  • Train and supports resident technicians - 10%
  • Travel 85% throughout the Southeast region, and occasionally to other regions.
* This job description outlines the main responsibilities; more detailed description will be provided.

BENEFITS OF WORKING FOR HONEYWELL
In addition to a performance-driven salary, cutting-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer-subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. For more information visit: Homepage | Honeywell Benefits

The application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates.

YOU MUST HAVE
  • The following combination of education and experience:
    • Associate's Degree in Engineering and 2 years of field experience.
    • High school diploma (or equivalent) and 5 years of experience.
  • PLC Programming skills.
  • Diagnostic proficiency with one of the types of PLC (Modicon, PLC5, PLC500).
  • Strong mechanical, hydraulic, and electrical aptitude.
  • Valid Driver's license.
  • Reliable transportation to a major airport (Must be within a One Hour commute of nearest airport).
WE VALUE
  • Bachelor's degree in Engineering
  • Working experience of electrical wiring and reading of schematics.
  • Prior Customer Service Experience
  • Proficiency with MS Office products and Operating Systems (i.e. Windows XP).
  • Ability to work independently (self-starter) and with teams.
ABOUT THE BUSINESS UNIT

Honeywell Intelligrated is a leading North American-based, single-source provider of intelligent automated material handling solutions that drive fulfillment productivity for retailers, manufacturers and logistics providers around the world. Through a broad portfolio of automation equipment, software, service and support, Intelligrated solutions give businesses a competitive edge and optimize operational performance through increased flexibility, efficiency and accuracy.

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Additional Information
  • JOB ID: HRD244562
  • Category: Customer Experience
  • Relocation Tier: Not Applicable
  • Security Clearance:
  • Aviation Authority (FAA for US):
  • Band: 02
  • Referral Bonus: 1500
  • Requisition Type: Standard Requisition
  • US Citizenship:
  • FLSA Statement:
  • FLSA CODE: Nonexempt

  • Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.
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