Bring Your Amazing Self to Work
At Macy's, Inc. we're on a mission to create a brighter future with bold representation for all. This is our Mission Every One. We know that each person here is unique. So we respect and invest in each individual to create growth, pride, and satisfaction. If we are able to bring our whole selves to work, it translates into a more abundant and wider array of ideas and energy for all to benefit from. Our success will be built on amazing colleagues, working together.
Job Overview
The Divisional Merchandise Manager (DMM) is a broad-based and strategic leadership role. The position requires the ability to develop the vision of a category and execution of the assortment plan by channel that aligns with the top line financial plan. The position requires an entrepreneurial mix of visionary strategy development, exceptional financial business acumen, strong understanding of merchandising, and the ability to lead a large team. The leader must have a progressive, customer centric approach all while holding teams accountable for delivering on sales and profit objectives without operating in the tactics of the day to day. A key requirement is to demonstrate curiosity in a broader and more complex business environment transcending our traditional competitive landscape to engage our customer.
The DMM will be known as a trusted, agile, collaborative, and results-oriented leader, business partner who can lead through influence and possesses professional maturity and industry credibility. A fundamental requirement is to be able to build trust with their teams and key collaborators. Candidates must be comfortable with quickly evaluating existing process, demonstrating agility to support change and must be able to collaborate across functions to gain alignment that leads to solid execution.
What You Will Do:
- Set a strategic category vision that aligns to company priorities and deliver financial targets.
- Make "company first" decisions that supports what's best for the enterprise.
- Serve as the face of Macy's to the vendor community, clearly articulating the Polaris Strategy and negotiating optimal assortment and pricing for our customer.
- Create a vision that supports being a market share leader in their category.
- Demonstrate product acumen and focus with ability to curate and influence fashion assortment.
- Build a strategy and plan that supports a compelling core and curated assortment.
- Size growth opportunities, edit for clarity and ensure localization initiatives that differentiate Macy's.
- Have solid understanding and focus on the digital experience.
- Have a working knowledge of Private Brands
- Be the product category expert for their area of merchandise with a deep understanding of trend, competition, cost of goods, and vendor community.
- Lead effective negotiations that support the Macy's strategy.
- Communicate with candor and value open debate to ensure the best ideas come to life.
- Set, lead, and communicate the strategic vision of location and channel-based strategies that support Macy's total growth.
- Align with Integrated Planning to ensure financial plans support national, localized, and online assortments with appropriate receipt and inventory levels.
- Build a Vision Strategy focusing on emerging customer needs, leveraging business trends, demographics, climate, customer data, assortment analytics, and field input.
- Identify white space opportunities, assortment optimization initiatives, and growth opportunities.
- Understand market share opportunities and the competitive landscape.
- Lead pre-season and in-season merchandising vision and strategy to create a seamless shopping experience for customers both in-store and online.
- Set a vision for long-range vendor plans and vendor edits.
- Improve overall customer satisfaction through Business Intelligence, analytics, and consumer insights.
- Guide Buyers in assortment optimization, pre-season and in-season product management, including product selection, Best Seller meetings, Styleouts, promotional strategies/pricing, and events to support marketing calendars.
- Maximize sales, margin, and turn through proper planning and execution of merchandise placement by channel and location.
- Guide channel needs, receipt flows, and replenishment strategies, while managing inventory levels and assortment productivity.
- Oversee recommended edits of doors, brands, and SKUs based on business performance.
- Provide direction for replenishment profiles, forecasts, and settings in partnership with the Analytics Team.
- Provide strategic input and guidance to ROF for department and vendor financial forecasts in-season.
- Guide pricing execution tied to the overall pricing strategy and financial plans.
- Collaborate with Marketing to set the divisional level online and offline marketing strategy and tailor monthly event and promotional plans for the department.
- Guide the coordination of vendor marketing and co-op requests.
- Review department-level merchandising strategies and zonograms, providing input to floor planning (e.g., brand shops, fixture needs, etc.); negotiate capital support.
- Display dynamic, transformational leadership, passionate about our work.
Leadership Profile
- Be an inspirational leader and talent advocate for the organization, with a track record of leading teams in a changing and ambiguous business environment.
- Develop talent with a company mindset, doing what is right for colleagues and the business.
- Build engaged and highly functional teams and partnerships.
- Build and manage a robust team of highly motivated category leaders.
- Foster a culture that drives engagement, commitment, fresh thinking, and allows for connectedness at all levels within the pyramid.
- Be comfortable taking risks and celebrating risk-taking regardless of the outcome.
- Retain focus on vision and outcomes, allowing others to make decisions independently.
- Embrace a collaborative, supportive style with a strong ability to establish trust and build relationships across all levels and functions of the organization.
- Be resilient, tenacious, and high-energy, able to rapidly bounce back from adversity.
- Ability to set a strategic category vision aligned with company priorities and deliver financial targets.
Skills You Will Need
Strategic Visionary:
- Craft a visionary perspective supporting market leadership within the designated category.
Decision-Making:
- Prioritize "company first" decision-making, aligning actions with the best interests of the enterprise.
Communication and Negotiation:
- Effectively communicate the Polaris Strategy to vendors and negotiate optimal assortment and pricing for customers.
- Communicate with candor and value open debate to ensure the best ideas come to life.
Product Acumen:
- Demonstrate deep product acumen, focusing on curating and influencing fashion assortments.
- Be the product category expert with a comprehensive understanding of trends, competition, cost of goods, and the vendor community.
Strategy Development:
- Build a strategy and plan supporting a compelling core and curated assortment.
- Lead effective negotiations that support Macy's overarching strategy.
Digital Expertise:
- Have a solid understanding and focus on the digital experience within the category.
Market Understanding:
- Understand market share opportunities, the competitive landscape, and customer demographics.
Assortment Optimization:
- Size growth opportunities, edit for clarity, and ensure localization initiatives that differentiate Macy's.
- Optimize assortment through a mix of owned and leased categories and private and market brands.
Cross-Functional Leadership:
- Demonstrate the ability to learn and lead functions outside of core competencies, with some cross-functional experience being optimal.
Leadership and Talent Development:
- Display dynamic, transformational leadership with a passion for work.
- Develop talent with a company mindset, doing what is right for colleagues and the business.
- Build and manage a robust team of highly motivated category leaders.
- Foster a culture that drives engagement, commitment, fresh thinking, and allows for connectedness at all levels within the pyramid.
Adaptability and Risk-Taking:
- Be comfortable with taking risks and celebrating risk-taking regardless of the outcome.
- Retain focus on vision and outcomes, allowing others to make decisions independently.
- Resilient, tenacious, and high-energy, able to rapidly bounce back from adversity.
Analytical and Financial Acumen:
- Utilize Business Intelligence, analytics, and consumer insights to improve overall customer satisfaction.
- Guide financial planning, provide strategic input and guidance for department and vendor financial forecasts in-season.
Collaboration and Influence:
- Collaborate with Marketing, Assortment Planning, and Integrated Planning partners to ensure aligned strategies and plans.
- Be an external influencer and brand champion, actively engaging with vendors and industry leaders to promote, build, and grow the Macy's business.
Change Leadership:
- Effectively lead change across the organization in a dynamic business environment.
Who You Are
- Dedicated to fulfilling ideals of diversity, inclusion, and respect that Macy's aspires to achieve every day in every way.
- Candidates with a bachelor's degree or equivalent work experience in a related field are encouraged to apply.
- 10+ years of progressive experience in complex, best-in-class consumer and lifestyle-oriented companies that create emotional connections with their customers. The broad scope of this role requires a deep understanding of/partnership with many functions including Buying, Planning, Private Brands Design and stores.
- Regularly required to sit, talk, hear; use hands/fingers to touch, handle, and feel. Occasionally required to move about the workplace and reach with hands and arms. Requires close vision.
What We Can Offer You
- An inclusive, challenging, and refreshingly fun work environment
- Competitive pay and benefits rooted in principles of equity
- Performance incentives and annual merit review
- Merchandise discounts
- Health and Wellness Benefits across medical, dental, vision, and additional insurance
- Retirement Savings Plan with 401k match opportunity
- Employee Assistance Program (mental health counseling and legal/financial advice)
- Resources for continuous learning, career growth, and leadership development
- 8 paid holidays
- Paid Time Off (first year prorated depending on start date)
- Tuition reimbursement program
- Guild education benefit funds 100% of tuition, books, and fees in designated programs
- Colleague Resource Groups (CRGs) and give-back/volunteer opportunities
- Empowerment and autonomy to perform impactful work with tangible results
About Macy's
Now is an exciting time for a Macy's career as we continue to focus on creating exciting and memorable experiences for every Macy's customer, whether their journey starts online or in the store. Our opportunities in Sales, Merchandise, Operations, Customer Service, Warehouse, Marketing, and other areas let you express your creativity and commitment to excellence, grow your career and make a difference to your Macy's colleagues and customers.
Bring your creativity, energy, and ideas to the Macy's team - Apply Today!
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