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ReStore Manager (Retail Store)

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Bridgewater, VA

Employer:  Habitat for Humanity International

Description

Central Valley Habitat for Humanity located in Bridgewater, Virginia, is a locally-run affiliate of Habitat for Humanity International, a nonprofit ecumenical Christian housing organization. Habitat for Humanity's mission is "Seeking to put God's love into action, Habitat brings people together to build homes, community and hope." Our vision is a world where everyone has a decent place to live. We build homes that are sold to qualifying families with a price structure so that no more than 30% of household income is used for a mortgage payment.
Central Valley Habitat is experiencing substantial growth and development with an aggressive growth plan to continue to increase the number of families we serve throughout the foreseeable future. We seek to make a long-term impact on the supply of affordable housing throughout Rockingham County and Harrisonburg, and in the lives of Habitat homeowners.

Our ReStore sells donated, used, over-stock, discontinued, and slightly damaged building materials, appliances, furniture and household items with a primary goal to provide a revenue stream used to support the construction of homes for Habitat's housing ministry. Our ReStore also helps the environment by repurposing items and materials that might otherwise end up in a landfill.

Summary Job Description:
The ReStore Manager will manage the retail operations under the direction of Central Valley Habitat for Humanity's Executive Director. This position is responsible for all store operations and manages a staff of 4 and many volunteers. Manager opens and closes the ReStore, reconciles cash register, and is expected to spend 75% of their time on the sales floor leading their team. S/He will ensure all donors, customers and volunteers have a positive and engaging experience. Manager will possess and demonstrate tact, diplomacy and flexibility in all circumstances. Must have strong experience with team-building and demonstrate the ability to provide effective leadership with enthusiasm.
Must be mature, team-oriented, committed to excellent customer service, have outstanding people skills, and understand and acknowledge own knowledge limitations. Should have the ability to be customer-friendly, yet firm. The Manager must have a positive phone presence and professional demeanor at all times and in all situations. Must be organized and able to work with others to manage constant flow of inventory in existing space.
Familiarity with email, Microsoft Office products, and POS systems is desirable. Ability to complete reports, research and comply with State and Federal laws. Good communication skills are necessary. Must be able to clearly articulate the mission of Central Valley Habitat and how the ReStore serves that mission. An ability to work effectively and sensitively with a diverse group of people is required, as well as a willingness to be an accountable leader of the ReStore team. A valid driver's license and reliable transportation are necessary.

Ideal Candidate Education/Experience
BA/BS Degree preferred
5 years' experience of significant volunteer management, retail or customer service
3 years' supervisory experience desired
Personal volunteer experience and demonstrated commitment to volunteerism in community service

Job Qualifications
Dedication to the philosophy of and passion for the ministry of Habitat. Familiarity with Habitat's affiliate program and/or ReStore is preferred. Strong supervisory (for staff and many volunteers) and interpersonal skills and experience required. Some knowledge about construction and building materials helpful. Must possess the ability to accomplish simultaneous tasks; self-motivation; the ability to adapt to a changing environment; the personality to work exceptionally well with volunteers; good cheer; vision; creativity; and a sense of humor.
This position may involve occasional outside meetings and presentations, and regular reporting requirements. Occasional special projects may require additional time on nights/weekends.

How To Apply
Submit the materials on Indeed:
Cover letter addressing how your personal and professional experiences have prepared you for this position
Resume
Employment is contingent on passing a background check, sex offender registry check, and may require fingerprinting

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