Director, Product Management-Technical
O'Fallon, MO
| Employer: | Mastercard |
| Category: | Management |
| Job Type: | Full Time |
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Our Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results. Title and Summary Director, Product Management-Technical Overview: AI and Decision Product Enablement is a sophisticated, industry-leading intelligence platform with a range of capabilities that structure and apply complex business logic across the payment journey and beyond to inform and accelerate decisions at scale. The Director of Product Management- Technical will be responsible for driving strategy and roadmapping for program-level initiatives and collaborating with stakeholders to drive prioritization. This role will lead a high-performing team and act as a mentor for the rest of the PMT community within the program. Role: • Create vision, objectives, metrics, and goals for program initiatives and influence the roadmap of technical products that are part of the program. • Continuously monitor and analyze key performance indicators on the organization's scorecard and move them in a positive direction. • Develop a prioritization framework and apply a data-driven methodology to drive prioritization, risk management, and roadmaps. • Use runtime metrics of their services in the market as a feedback loop into the backlog and balance the priorities against new feature requests. • Engage with market-facing product teams, architects, and engineering leaders to identify key platform product issues; solicit feedback on the platform product roadmap. • Lead and mentor a team of high-performing technical product managers, fostering a culture of innovation and excellence. • Monitor industry trends and advancements to ensure the platform remains at the forefront of technology and intelligence. • Communicate effectively with senior leadership and other stakeholders to provide updates on progress and gather feedback. Role Qualifications: • Proven experience in technical product management • Strong leadership skills with a track record of managing and mentoring high-performing teams. • Excellent strategic thinking and problem-solving abilities. • Ability to collaborate effectively with cross-functional teams and stakeholders. • Strong communication skills, both written and verbal. Preferred Qualifications: • Experience in the payments industry or related fields. • Advanced degree in a relevant field (e.g., Computer Science, Engineering, Business). • Experience in AI/ML products #LI-TE1 Mastercard is an inclusive equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
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