Sr. Manager, Target and Customer Journey Analytics Solutions
New York, NY
| Employer: | Macy's |
| Category: | Information Technology |
| Job Type: | Full Time |
Description | |
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Bring Your Amazing Self to Work At Macy's, Inc. we're on a mission to create a brighter future with bold representation for all. This is our Mission Every One. We know that each person here is unique. So we respect and invest in each individual to create growth, pride, and satisfaction. If we are able to bring our whole selves to work, it translates into a more abundant and wider array of ideas and energy for all to benefit from. Our success will be built on amazing colleagues, working together. Job Overview The Senior Manager, Target & Customer Journey Analytics Solutions leads a team of Target Developers within the Customer Data Systems team. This manager drives the successful delivery of customized experience strategies across the websites and other touchpoints for Macy's and Bloomingdale's, while developing measurement solutions for personalization journeys. In this position, the Senior Manager guides configuration workflows, administers and operates Adobe Target and Customer Journey Analytics (CJA), and executes the tactical strategy for the continued success of these platforms. This role also involves imparting best practices, supporting enhancements, and troubleshooting issues across experiences and integrations. What You Will Do
Skills You Will Need Technical Expertise: Proficiency in Adobe Target, Customer Journey Analytics (CJA), Visual Experience Composer (VEC), JavaScript, CSS, and HTML to support personalization and optimization. Project Management: Strong ability to prioritize and define requirements for large, complex development projects in a fast-paced environment. Analytical Skills: Experience partnering with analytics teams to measure performance across customized site experiences and diagnose technical issues. Communication Skills: Excellent written and verbal communication skills, with the ability to read, write, and interpret business and technical documents. Stakeholder Management: Highly organized and responsive to stakeholders, with experience collaborating with upstream and downstream teams. Vendor Coordination: Experience working with third-party technology vendors, agencies, and contractors to ensure project success. Requirements Gathering: Proven skills in capturing and executing business and functional requirements, including the ability to communicate technical requirements effectively to product and engineering teams. Ownership and Accountability: Demonstrated ability and desire to take ownership of products and projects, ensuring successful outcomes. Training and Development: Capability to provide ad-hoc training sessions for analysts and share best practices with the team. Who You Are
What We Can Offer You
About Macy's Now is an exciting time for a Macy's career as we continue to focus on creating exciting and memorable experiences for every Macy's customer, whether their journey starts online or in the store. Our opportunities in Sales, Merchandise, Operations, Customer Service, Warehouse, Marketing, and other areas let you express your creativity and commitment to excellence, grow your career and make a difference to your Macy's colleagues and customers. Bring your creativity, energy, and ideas to the Macy's team - Apply Today! This job description is not all-inclusive. Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment. DIGITAL00 | |