Summary
Click on "Learn more about this agency" button below to view Eligibilities being considered and other IMPORTANT information.
WHERE CAN I FIND OUT MORE ABOUT OTHER IRS CAREERS? Visit us on the web at www.jobs.irs.gov
Learn more about this agency
This job is open to
- Students
Current students enrolled in accredited educational institutions from high school to graduate level. Includes internships, pathways and other student programs. - Internal to an agency
Current federal employees of this agency. - Career transition (CTAP, ICTAP, RPL)
Federal employees who meet the definition of a "surplus" or "displaced" employee.
Clarification from the agency
Open to IRS Career/Career Conditional employees who are Students enrolled on at least a half-time basis, or accepted for enrollment, and seeking a degree (diploma, certificate, etc.) in a qualifying educational institution; have at least a cumulative (overall) 2.0 grade point average or higher on a 4.0 scale; remain in good academic standing.
Help This job is also open in another announcement to:
Help This job is also open in another announcement to:
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Duties
The IRS Internship Program offers IRS employees who are current students with an opportunity to work and explore new careers. You must meet the definition of a student during the duration of your internship as follows:
An individual accepted for enrollment or enrolled and seeking a qualifying degree or certificate from one of the following:
- High school; OR
- College/university; OR
- Professional, technical, vocational, or trade school; OR
- Advanced degree program; OR
- Certificate in a qualifying and accredited educational institution, on a full or half-time basis (as defined by the institution in which the student is enrolled), including awardees of the Harry S. Truman Foundation Scholarship Program under Public Law 93-842.
Students need not be in actual physical attendance, so long as all other requirements are being met. An individual who needs to complete less than the equivalent of a half-time an academic/vocational or technical course load immediately prior to graduating is still considered a student for purposes of this program.
Every academic term (e.g., semester, quarter, etc), you must maintain good academic standing with an overall GPA of 2.0 or higher on a 4.0 scale. An academic year of undergraduate education is defined as 30 semester credit hours, 45 quarter credit hours, or the equivalent in an accredited college or university.
In order to successfully complete the Internship Program, you must complete a minimum of 480 hours of work experience (prior to completing academic program requirements), acquired through the program and successfully complete your course of academic study. If for any reason you do not successfully complete the program, you will be returned to the previous grade of the same or similar position you held within IRS prior to being selected for the Internship Program.
Upon successful completion of the program requirements you may be non-competitively placed in a Permanent Clerical Position, GS-0303-01, GS-0303-02, GS-0303-03, GS-0303-04, or GS-0303-05 in one of the division(s) listed below: - Taxpayer Services Service Centers
A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions
Vacancies will be filled in the following specialty areas: - Taxpayer Services Service Centers Ogden Submission Processing
- Taxpayer Services Service Centers Austin Submission Processing
- Taxpayer Services Service Centers Kansas City Submission Processing
The following are the duties of this position at the full working level. If this vacancy includes more than one grade and you are selected at a lower grade level, you will have the opportunity to learn to perform these duties and receive training to help you grow in this position. - Receives, records, sorts, batches, associates, controls, stages, collects, mails, extracts and distributes incoming/outgoing work. Maintains, updates, and purges suspense/closed files; examines and perfects documents; determines header data and numbers return/documents; maintains supplies and prepares requisitions.
- Performs a variety of administrative tasks using an automated system which involves: assigning, maintaining, monitoring, or updating work status and inventory records; order research; acknowledging correspondence; maintaining, updating and initiating personnel records; administering and performing other support activity.
- Revises procedures, controls, etc., as indicated by assigned technician. Prepares memoranda, preliminary reports and charts showing findings or recommendations.
Requirements
Conditions of Employment
STANDARD POSITION DESCRIPTIONS (SPD):
PD94510, PD94511, PD94512, PD97212, and PD94525
Visit the IRS SPD Library to access the position descriptions. - All selectees must sign a Participant Agreement.
- A 1-year trial period is required (unless already completed).
Qualifications
Federal experience is not required. The experience may have been gained in the public sector, private sector or Volunteer Service. One year of experience refers to full-time work; part-timework is considered on a prorated basis.- To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume.
In order to qualify, you must first meet IRS Internship Program eligibility:
You must be enrolled on at least a half-time basis, or accepted for enrollment, and seeking a degree (diploma, certificate, etc.) in a qualifying educational institution; have at least a cumulative (overall) 2.0 grade point average or higher on a 4.0 scale; remain in good academic standing.
Secondly, you must meet any basic requirements of the position and the experience requirements described in the Office of Personnel Management (OPM) Qualification Standards for General Schedule Positions, Competitive Service Student Trainee Positions.
PATHWAYS INTERNSHIP PROGRAM REQUIREMENTS:
The IRS Pathways Internship Program provides Federal employment opportunities to students who are enrolled, or accepted for enrollment, as degree seeking students taking at least a half-time academic, technical, or vocational course load in an accredited, technical, vocational, 2- or 4-year college or university, graduate or professional school, the opportunity to work and explore new careers while in school.
This program provides experience that is directly related to your educational program and career goals. If selected, employees are required to maintain a schedule that includes attendance at an accredited school combined with career related work in the agency. The work experience with the agency MUST be related to your academic/career goals.
If selected, you will be placed in a student trainee position, and upon successfully completing the program requirements you may be non-competitively converted to a term, career or career-conditional appointment. The targeted position has been indicated in the vacancy announcement.
Selectees must remain enrolled in school and maintain a Grade Point Average (GPA) of 2.0 or higher to remain in the program. Applicants are acknowledging that they understand these requirements with the submission of their application. All conversion requirements will be identified in the Participant Agreement.
After meeting the requirements of the Pathways Internship Program, you may qualify based solely on education, experience, or a combination of both.
You must meet the following requirements by the closing date of this announcement:
Basic Qualification Requirement for GS-01: You must be enrolled in a high school diploma or General Education Diploma (GED) program.
Basic Qualification Requirement for GS-02: Completion of high school or a GED diploma. OR Three (3) months of general experience. This experience should be progressively responsible clerical, office or other work that indicates ability to acquire the competencies necessary to perform the duties of this position.
Basic Qualification Requirement for GS-03: Completion of 1 full academic year of post-high school study. OR Six (6) months of general clerical related experience. The experience should have been progressively responsible clerical, office or other work that indicates ability to acquire to perform the duties of this position.
Basic Qualification Requirement for GS-04: Completion of 2 full academic years of post-high school study or an associate degree. OR One (1) year or twelve (12 months) of general experience. The experience should have been progressively responsible clerical, office or other work that indicates ability to acquire to perform the duties of this position.
Basic Qualification Requirement GS-05: Completion of 4 academic years of post-high school leading to a bachelor's degree or equivalent degree. OR One (1) year or twelve (12 months) of specialized experience equivalent to the next lower grade (GS -04) in the Federal government. Specialized experience includes responsible clerical, office, or other work that is related to the position to be filled. Examples of specialized experience for this position includes analyzing problems to identify significant factors, gathering pertinent data, and recognizing solutions; Planning and organizing work; and communicating effectively orally and in writing.
AND
MEET TIME IN GRADE (TIG) REQUIREMENT: You must meet applicable TIG requirements to be considered eligible. To meet TIG for positions above the GS-05 grade level, you must have served at least one year (52 weeks) at the next lower grade (or equivalent) in the normal line of progression for the position you are applying to. Advancement to positions up to GS-05 is permitted if the position to be filled is no more than two grades above the lowest grade held within the preceding 52 weeks.
AND
TIME AFTER COMPETITIVE APPOINTMENT: By the closing date (or if this is an open continuous announcement, by the cut-off date) specified in this job announcement, current civilian employees must have completed at least 90 days of federal civilian service since their latest non-temporary appointment from a competitive referral certificate, known as time after competitive appointment . For this requirement, a competitive appointment is one where you applied to and were appointed from an announcement open to "All US Citizens".
For more information on qualifications please refer to OPM's Qualifications Standards .
Education
This position has an education requirement. You MUST submit dated documentation showing current enrollment in a qualifying institution (e.g. letter from the registrar, unofficial transcripts from current semester) by the closing date of the announcement. An Official Transcript, Current Letter of High School Enrollment with GPA, or Letter from Registrar with GPA will be required if you are selected. - Note: If substituting Superior Academic Achievement (SAA) for experience at the GS-7 level, please note that grade-point averages are rounded to one decimal place. For example, 2.95 will round to 3.0 and 2.94 will round to 2.9. The Qualifications requirements above will reflect if SAA is accepted for this position and the online questionnaire will offer the option to select SAA as a qualifying response.
A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to Department of Education Accreditation page .
FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Click here (Section 3, Explanation of Terms) or here for Foreign Education Credentialing instructions.
CERTIFICATE: A Certificate program is a post-secondary educational program, in a qualifying educational institution, equivalent to at least one full- time academic year of study, that is part of an accredited college-level, technical, trade, vocational or business school curriculum.
Additional information
- We may select from this announcement or any other source to fill one or more vacancies. Additional jobs may be filled.
- The salary range indicated in this announcement reflects the minimum locality pay up to maximum locality pay for all duty locations listed. The range will be adjusted for selected duty location. General Schedule locality pay tables may be found under Salaries & Wages .
- This is a bargaining unit position.
- Tour of Duty: Swing Shift - Start and stop times between 2:00 PM and 1:30 AM; Weekends - Could include Sat &/or Sun in conjunction with one of the above shifts. SAT-SUN 7:30AM-4:00PM, SAT-SUN 4:00PM-12:30AM
- Alternative work schedule, staggered work hours or telework may be available.
- In the event that a building is closed due to rent management, new hires may be placed in a local commuting location.
- Season is 8 months. Employees who work a seasonal work schedule are placed in non-pay status or recalled to duty as workload or budget dictates and in accordance with their seasonal employment agreement.
- Relocation expenses - NO.
- Pay retention may be offered based on applicable laws and regulations.
- If this position is covered by a formal development plan, pay retention will be offered where applicable based on law and regulation.
If the position(s) are no longer needed prior to the closing date, this announcement may be closed early.This is an open continuous announcement which will be used to fill vacancies in the locations listed as they become available for the next 12 months contingent upon funding and space requirements. Applicants must apply and/or update their applications by 11:59 pm ET at the close of the following cutoff dates to be considered: Cutoff date(s): 10/31/2024, 11/30/2024, 12/30/2024, 1/30/2025, 2/28/2025, 3/28/2025. This announcement may be amended to include additional cut-off dates within the 6month period if needed, not later than 5 days prior to the additional cut-off date(s). Eligible applicants in the highest category who apply by the initial cut-off date will be considered first. If additional vacancies exist, applicants who applied after the initial cutoff date who place in the highest category will be considered next. Selections from this announcement may be made no later than (NLT) 04/30/2025.
For more information regarding Union Representation click here
National Treasury Employees Union - NTEU
- Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits .
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be determined based on your application materials (e.g., resume, supporting documents) and the responses you provide on the application questionnaire. Please be sure that your resume includes detailed information to support your qualifications for this position; failure to provide sufficient evidence in your resume may result in a "not qualified" determination. In order to be considered for this position, you must complete all required steps in the process and meet all qualifications. Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Applicants who disqualify themselves will not be evaluated further.
Rating: Your application will be evaluated on the Critical Job Elements (CJE) of the position to be filled per the National Agreement Article 13.
- Business Results - Efficiency
- Business Results - Quality
- Customer Satisfaction - Application
- Customer Satisfaction - Knowledge
- Employee Satisfaction - Employee Contribution
Your application will be rated and ranked among others, based on your responses to the online questions, regarding your experience, education, and training performance appraisals and awards relevant to the duties of this position. You may obtain your most recent awards listing at https://persinfo.web.irs.gov/. Your rating may be lowered, if your responses to the online questions are not supported by the education and/or experience described in your application.
If you are among the top qualified candidates, your application may be referred to a selecting official for consideration. Candidates, if required to participate in a selection interview (telephonic and/or in person at the discretion of the Selecting Official in accordance with hiring practices), will be interviewed in quality group order. We will not reimburse costs related to the interview such as travel to and from the interview site.
If you are a displaced or surplus Federal employee eligible for Career Transition Assistance Plan (CTAP) , you must receive a score of 80 or better to be rated as well qualified to receive special selection priority.
- Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits .
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. - Required Documents
As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.
The following documents are required and must be provided with your application. All application materials, including transcripts, must be in English. - Resume - Your resume MUST contain dates of employment (i.e., month/year to month/year or present). To ensure you receive full credit for relevant experience, include the hours worked per week. We recommend that your resume not exceed 5 pages. If including Federal service experience, you MUST provide the pay plan, series, and grade, i.e., GS-0301-09. If the pay plan, series, and grade are not provided, it may result in an ineligible determination.
Your resume must NOT include photographs, classified or government sensitive information, social security number (SSN), encrypted/digitally signed documents, or links to social media such as LinkedIn, or other inappropriate material or content. If your resume contains prohibited information as listed above, your application will be determined ineligible, and you will not receive consideration for this position. (Cover letters are optional.) Please view Resume Tips. It is also recommended that your resume not include personal information such as age, gender, religion, race, disability, etc. - Online Application - Questionnaire responses
- Education - See Education Section above
- Performance Appraisal/Awards (if applicable) - You are strongly encouraged to submit a copy of your most recent, signed, completed annual performance appraisal which includes the final rating and copies of any incentive/performance awards you received. If a revalidated appraisal is used for merit promotion, the supervisor must prepare a narrative for each critical job element that does not have a narrative describing the performance in the appraisal period covered by the rating. Note: If you are a manager or management official, your most recent annual performance appraisal must be used for the overall rating identified.
- Registration/License (if applicable) - active, current registration/license
- IRS Reassignment Preference Program (RPP)(if applicable) - You MUST meet the requirements in your RPP notice. Submit a copy of your RPP Notice along with a copy of your most recent annual performance appraisal. Your performance appraisal must have a fully successful or higher overall rating.
- Career Transition Assistance Plan (CTAP)(if applicable) - You MUST submit the required documentation as outlined at: Career Transition Assistance Plan (CTAP). If you are an IRS CTAP eligible, you can apply for jobs within and outside the commuting area. If you are a Treasury CTAP eligible can apply for jobs within the commuting area.
Please note that if you do not provide all required information, as specified in this announcement, your application will be determined incomplete, and you will not be considered for this position (or may not receive the special consideration for which you may be eligible). - How to Apply
The following instructions outline our application process. You must complete this application process and submit any required documents by 11:59 p.m. Eastern Time (ET) on the closing date and/or cut-off dates in this announcement. We are available to assist you during business hours (normally 8:00 a.m. - 4:00 p.m. ET, Monday - Friday).
To preview the Application Questionnaire, please click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/12573951 - To begin the application process, click the "Apply Online" button.
- You will be re-directed to Treasury's hiring system to complete your application process; answer the online questions, and submit all required documents. (To submit supporting documents, click one of the available options; Upload; Fax; or Reuse existing documents. To protect your privacy, we suggest you first remove your SSN).
- To complete, you must click the "Submit Application" button prior to 11:59 PM (ET) on 04/21/2025.
To update your application, including supporting documentation, at any time during the announcement open period, return to your USAJOBS account ( https://secure.login.gov/ ). There you will find a record of your application, the application status, and an option to Update Application. This option will no longer be available once the announcement has closed.
To verify the status of your application both during and after the announcement open period, log into your USAJOBS account: Welcome | Login.gov . All of your applications will appear on the Welcome page. The application record in your USAJOBS account provides an Additional Application Information page that provides information regarding the documentation you submitted and any correspondence we have sent related to this application. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status/ .
Are you unsure how to write your federal resume? We are here to help. The Treasury Recruitment Service regularly offers Writing Your Federal Resume training sessions, and other career-related information sessions, to assist you in your career search journey. To register for a session, click here to go to our Career Information Sessions webpage.
Agency contact information
(ERC) Employee Resource Center
Phone 866-743-5748 Website https://irsgov.sharepoint.com/sites/EmployeeResources/SitePages/ERC-Help-Desk.aspx
Address TS SC - Submission Processing
1111 Constitution Ave NW
Washington, DC 20224
US
Learn more about this agency
Next steps
Treasury believes in a working environment that supports inclusion; to review reasonable accommodation policies and procedures please visit https://www.opm.gov/policy-data-oversight/disability-employment/reasonable-accommodations/ . We provide reasonable accommodation to applicants with disabilities on a case-by-case basis; contact us if you require this for any part of the application and hiring process.
Once your application package and online questionnaire is received you will receive an acknowledgement email. You are responsible for checking status updates and notifications in USAJOBS. Hard copy notifications will not be sent to you. You may check the status of your application for this position at any time by logging onto the USAJOBS "My Account" tab and clicking on "Application Status." For a more detailed update of your application status, you may click on "more information." Please notify us if your contact information changes after the closing date of the announcement. If your email mailbox is full or blocked (SPAM) you may not receive important communication that could affect your consideration for this position.
As a current employee, you know the great benefits we offer. Should you have any questions about benefits, please contact the Employee Resource Center (ERC) at 1-866-743-5748 option #1 for ERC. - Fair and Transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance. - Criminal history inquiries
- Equal Employment Opportunity (EEO) Policy
- Financial suitability
- New employee probationary period
- Privacy Act
- Reasonable accommodation policy
- Selective Service
- Signature and false statements
- Social security number request
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