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Program Analyst

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Washington, DC

Employer:  National Highway Traffic Safety Administration
Job Type:  Full Time

Description

Duties

The Program Analyst:
  • Serve as Regional Operations & Program Delivery (ROPD) information technology IT systems lead under the Office Director and Associate Administrator.
  • Coordinates with NHTSA’s IT and communications offices and ROPD to ensure that IT systems and web-based portals align with ROPD business processes and support ROPD business needs.
  • Support the formulation of strategic plans for short- and long-range IT systems.
  • Plans and defines designated projects' boundaries (scope) to support ROPD’s formula grant program goals and objectives.
  • Design and implement customer service engagement plans for all ROPD-owned IT and web-based systems lifecycles.
  • Analyze, develop, and carry out communication strategies to articulate and prioritize ROPD business needs to developers and stakeholders. 
  • In coordination with the ROPD training coordinator, develops and delivers training to ensure that internal and external system users have the knowledge and understanding to use the system effectively and efficiently.

The ideal candidate possesses demonstrated experience working with non-IT offices to plan, develop, and implement IT systems that support business office needs using current, cutting-edge platforms and tools. The ideal candidate possesses excellent communication skills, including communicating with IT and non-IT team members and managing multiple projects and deadlines in a fast-paced environment. 

Requirements

Conditions of Employment
  • You must be a U.S.Citizen and eligible for consideration.
  • You must meet specialized experience to qualify.
  • Required documents must be submitted by the closing date.
  • Submit application and resume online by 11:59 PM EST on the closing date.


CONDITIONS OF EMPLOYMENT:
  • SELECTIVE SERVICE: Males born after 12/31/1959 must be registered for the Selective Service.
  • GOVERNMENT TRAVEL CARD: This position involves travel.  A government contractor-issued travel card will be issued and must be retained for official business only.
  • PROBATIONARY PERIOD: You must complete a one-year probationary period (unless already completed).
  • TIME-IN-GRADE: Federal applicants must have served 52 weeks at the next lower grade in the competitive or excepted service in the executive branch to satisfy time-in-grade restrictions contained in 5 CFR 300, Subpart F.
  • NOTICE: Individuals considering employment with the National Highway Traffic Safety Administration need to be aware of certain ethics requirements that apply to Federal employees. There is a one-year “cooling off” period during which a new Federal employee may not work on a matter that involves the employee's previous employer. In addition, depending on the job, you may be required to sell certain assets you hold (such as stocks) that would present a conflict of interest with the work you would perform if hired. For details about these restrictions, click on this link: Working at NHTSA | NHTSA


Qualifications

To meet the minimum qualifications for this position, you must meet the specialized experience qualifications.

To qualify for the Grade 14, you must have at least one year of experience equal or equivalent to the GS-13, it must include:
  • Experience designing grants management and/or other financial management IT systems.
  • Experience supporting the modernization and centralization of workstreams presently connecting legacy systems.
  • Experience working with technical and non-technical stakeholders ensuring grants management systems operate continuously and smoothly.
  • Experience prioritizing, developing, testing, approving, and communicating software changes and improvements.

KNOWLEDGE, SKILLS AND ABILITIES (KSAs): Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies in the following areas:
  • Knowledge in serving as an information technology systems business owner and outlining the vision and direction for product offerings over time.
  • Ability skills in information technology policies and system development practices, including agile techniques and methodologies.
  • Ability skills with conceptualization, requirements gathering, developing, implementing, and operations for an comprehensive electronic grants management system.
  • Skills in inspecting product development and user acceptance testing.
  • Knowledge presenting information to stakeholders and communicating complex technical information in writing to a non-technical audience.

  • For all types of consideration, experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social).  Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.  You will receive credit for all qualifying experience, including volunteer experience.

    For additional information about applying to Federal positions, please click on the following link: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-policies/#url=e4

    All applicants must meet all qualification requirements by the closing date of this announcement.

    Education

    Additional information

    The Fair Chance to Compete for Jobs Act prohibits the Department of Transportation and its Operating Administrations from requesting an applicant's criminal history record before that individual receives a conditional offer of employment. In accordance with 5 U.S. Code § 9202(c) and 5 C.F.R § 920.201 certain positions are exempt from the provisions of the Fair Chance to Compete Act. Applicants who believe they have been subjected to a violation of the Fair Chance to Compete for Jobs Act, may submit a written complaint to the Department of Transportation by email at, FairChanceAct@dot.gov. To learn more, please visit our page at: The Fair Chance to Compete Act | US Department of Transportation

    This announcement may be used to fill additional positions if similar vacancies occur within 90 days of the issue date of the referral certificate.

    Benefits

    A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits.

    Review our benefits

    Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
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