External Communications Associate - Stores
New York, NY
| Employer: | Macy's |
| Category: | Telecommunications |
| Job Type: | Full Time |
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Bring Your Amazing Self to Work At Macy's, Inc. we're on a mission to create a brighter future with bold representation for all. This is our Mission Every One. We know that each person here is unique. So we respect and invest in each individual to create growth, pride, and satisfaction. If we are able to bring our whole selves to work, it translates into a more abundant and wider array of ideas and energy for all to benefit from. Our success will be built on amazing colleagues, working together. Job Overview The Associate, External Communications primarily supports the national and local branding of Macy's stores. They help create and execute an integrated communications and public relations strategy that brings the Macy's narrative to life through key store-related and local supply chain initiatives, such as new store openings, expansions, community events, initiative-based launches, and crisis communication. This role is embedded within a team that manages both internal and external communications across the organization. This role is hybrid, based in New York City. What You Will Do
Strategic Thinking and Planning: Ability to develop and implement short- and long-term communication strategies that align with company goals, particularly in store and distribution center initiatives. Innovative and Proactive Mindset: Creative, forward-thinking approach to developing communication strategies and solving challenges. Media Relations Expertise: Proven success in working with reporters and media outlets, with strong contacts in consumer, business, print, broadcast, and online platforms. Ability to pitch and secure positive media coverage. Excellent Written and Verbal Communication: Strong ability to write press materials, media advisories, executive messaging, and public relations content with clarity, conciseness, and a storytelling approach. Crisis Management Skills: Ability to handle fast-moving, unexpected communication challenges, including crisis communications such as store incidents or natural disasters. Collaboration and Relationship Building: Strong interpersonal skills to build and maintain relationships with internal and external stakeholders, including media, company leadership, and civic partners. Media Training: Experience in preparing and coaching spokespeople to effectively represent the company and position executives as thought leaders. Organizational Skills: Excellent organizational ability to manage multiple projects, prioritize tasks, and meet deadlines in a fast-paced environment. Strong attention to detail for editing and content accuracy. Problem-Solving Abilities: Proactive approach to identifying potential issues, mitigating risks, and making sound decisions with minimal supervision. Technological Proficiency: Advanced skills in Microsoft Office, media monitoring tools, social media platforms, and multimedia content management. Ability to Work Under Pressure: Poise and professionalism when managing time-sensitive situations, maintaining grace under pressure. Team Player: Strong collaborative skills, able to work with multiple internal teams and external partners simultaneously. Who You Are
About Macy's Now is an exciting time for a Macy's career as we continue to focus on creating exciting and memorable experiences for every Macy's customer, whether their journey starts online or in the store. Our opportunities in Sales, Merchandise, Operations, Customer Service, Warehouse, Marketing, and other areas let you express your creativity and commitment to excellence, grow your career and make a difference to your Macy's colleagues and customers. Bring your creativity, energy, and ideas to the Macy's team - Apply Today! This job description is not all-inclusive. Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment. CORP00 | |