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Field Service Engineer I

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Chandler, AZ

Employer:  Honeywell
Category:  Customer Service

Description

As a Field Service Engineer I, you will be responsible for Toxic Gas Monitoring Systems (TGMS) equipment installations and service within the Honeywell Industrial Safety business unit, Gas Detection business. You can learn more about the products here: High Tech & Semiconductor | Honeywell

You will provide both preventive and reactive service response based on established process, controls, and team workflow. You will not only maintain current equipment to manufacturer standards but will be a part of commissioning new equipment as needed.

You will represent Honeywell and will interact with several contacts within our Customer's organization including end-users. You will drive continuous improvement initiatives in the processes related to field service and product development. You will support cross-functional groups to quickly fix any administrative difficulties relating to delivery and installation of proper equipment. You will act as an escalation point for Field Service Specialists, Service Engineers, and other stakeholders.

You will report to our customer site located in Chandler, AZ at the Intel Ocotillo facility. In addition, you must be available to travel 10-20% of the time, as needed.

Key Responsibilities
  • Install gas detection systems such as electrochemical, catalytic bead , and infrared or Repair Work Orders.
  • Start up and commissioning of technical equipment.
  • Validate customer request.
  • Educate customer and field technicians.
  • Write documentation used by field technicians.
  • Maintenance faults in an expedited manner to return equipment to fully operational mode.
  • Orders all parts and maintain stocking for both consumable and non-consumable items.
  • Provide Customer Support to on-site point of contact.
  • Be available for occasional emergency calls after hours, including weekends and holidays on rotational basis.
  • Work in a team environment.
YOU MUST HAVE
  • High School Diploma or equivalent
  • 2+ year's Manufacturing Technical Installations or engineering (electrical or mechanical devices).
  • Valid Driver's License.
WE VALUE
  • Technical or Engineering Degree
  • Previous industry experience
  • Previous technical/installation experience
  • Equipment commissioning experience
  • MS Office skills
  • Previous customer service experience
  • Good written and oral communication
  • Good presentation skills

BENEFITS OF WORKING FOR HONEYWELL

In addition to a performance-driven salary, cutting-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer-subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. For more information visit: click here

The application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates.

ABOUT THE BUSINESS UNIT
Honeywell Industrial Automation provides products, software and connected solutions that improve productivity, workplace safety and asset performance for our customers across the globe. We deliver on this promise through industry-leading mobile devices, software, cloud technology and automation solutions, the broadest range of personal protective equipment and gas detection technology, and custom-engineered sensors, switches and controls. We also manufacture and sell a broad portfolio of footwear for work, play and outdoor activities, including XTRATUF® and Muck Boot® brand footwear.

Industrial Automation is a strategic business unit of Honeywell, a Fortune 100 technology company that delivers industry specific solutions that include aerospace products and services; control technologies for buildings and industry; and performance materials globally. Honeywell technologies help aircraft, buildings, manufacturing plants, supply chains, and workers become more connected to make our world smarter, safer, and more sustainable.

Additional Information
  • JOB ID: HRD247406
  • Category: Customer Experience
  • Relocation Tier: Not Applicable
  • Security Clearance:
  • Aviation Authority (FAA for US):
  • Band: 03
  • Referral Bonus: 1500
  • Requisition Type: Standard Requisition
  • US Citizenship:
  • FLSA Statement:
  • FLSA CODE: Nonexempt

  • Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.
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