Basic Function and Responsibility:
The Chief Information Officer provides leadership and vision for the use of information technology as a critical component for the success of the College. The CIO is responsible for leadership of the College's Information Technology Division to include application development, application management, network services, infrastructure services and system administration, IT security, media and web services, and user support services. The CIO also has oversight for enterprise security of information systems and processes.
Characteristic Duties and Responsibilities:- Provides leadership and vision for assessing operational and technology needs and the formulation of strategies and work plans to achieve integrated, efficient and cost- effective, innovative technology solutions for the College.
- Oversees IT functions including media and web services, application services, administrative computing, networking, user services, telecommunications, infrastructure services, and security.
- Leads the development of an overall technology plan that maintains a robust and unified information technology infrastructure to support the academic and administrative technology strategy and delivers a maximum return on investment in technology resources; includes making recommendations for the purchase of computing hardware and software necessary to support the computing and technology operations of the college.
- Works with key stakeholders to determine needs, evaluate and advance an overall shared vision for campus technology. Implements technology innovations and improvements based on continual assessment of institutional technology needs and consults with key stakeholders at the College to exchange information, present new approaches, and discuss equipment/system changes.
- Partners with campus leadership on strategies that will enhance the teaching and learning process, and coordinates work efforts with the Academic Affairs Division on academic computing and distance learning strategies. Works closely with leadership to provide IT support in areas to include finance and administration, human resources, institutional advancement, student services, and academic instruction.
- Determines procedures and technologies to keep sensitive information secure. Provides advice and guidance to leadership on the emerging challenges in information security faced by academic institutions and leads initiatives to implement strategies to effectively mitigate the risks.
- Creates an environment that ensures the integrity of institutional information, including the development, oversight and assessment of disaster recovery and backup procedures.
- Fosters a work environment that encourages a culture of high performance focused on improving and streamlining work operations, and providing quality customer and service delivery.
- Recommend for hire, supervise and evaluate administrative, supervisory and technical staff necessary for the support of computing and other technology operations. Establishes long and short term strategic goals and assigns employee responsibilities appropriately.
- Prepares, recommends, and implements operating and capital budgets for assigned areas, monitors expenditures, assures that human and financial resources are allocated efficiently and effectively, and takes necessary actions to ensure compliance with budget limitations and established fiscal policies.
- Manages key relationships with IT vendors and service providers. Participates in vendor contract negotiations for new computer equipment, cloud computing and software purchases.
- Leads the process of systemic review and evaluation for the Office of Information Technology functional areas per the model adopted by the College. Oversees projects designed to streamline administrative processes through the use of technology to improve operational efficiencies.
- Performs other duties as assigned.
Job Requirements:
Minimum Qualifications:- Master's degree in Information Technology, Computer Science, Computer Information Systems or related field from an accredited college or university; or the equivalent combination of education and experience from which comparable knowledge and abilities can be acquired is necessary.
- Minimum of seven years of increasingly responsible experience with systems and departments including student information systems and software, or network management or administrative systems, and collaborative projects. Higher education experience or closely related general management experience preferred.
- Demonstrated experience with employee and user training and development.
- Experience in IT infrastructure strategic planning and development, project management, and policy development.
- Organizational skills in handling and directing multiple and complex assignments and projects.
- Strong experience in organizing, developing, and implementing operational systems and writing guidelines and managing a high volume workflow office; educational setting experience preferred.
- Three years of administrative experience including supervision of exempt professional staff. Demonstrated ability to work effectively with a culturally diverse workforce and provide leadership in organizational change.
- Excellent interpersonal, cross-cultural communication, diversity, organizational and problem- solving skills.
- Experience of positive and proactive approaches in identifying problems, creating innovative solutions, managing projects, leading teams through collaboration, and implementing efficiencies and effectiveness using technology.
Additional Information:
Supervision Received:
General direction is received from the Vice President for Administrative Affairs.
Supervision Exercised:
Supervision is exercised over the Associate Chief Information Officer, Director of Systems and Network Services the Director of Campus Technologies, as well as other professional, technical and clerical staff within media and web services.
Salary Range: $175,000 - $185,000
A comprehensive benefit package is available which includes medical, vision, and dental insurance; flexible spending; term life insurance; tuition waivers and reimbursement; retirement; paid holidays; sick days.
Appointment to a Administrator position is contingent upon approval by the College's Board of Trustees
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