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ADVOCACY CASE SUPERVISOR

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Springfield, IL

Employer:  Illinois Department of Children & Family Services
Category:  Management

Description

We continually strive for a workforce that reflects the growing diversity within the State of Illinois. A variety of employee backgrounds, perspectives, ideas and experiences are crucial to our ability to most effectively serve the public. Bilingual skills welcome

Reasonable Accommodation Statement

The State of Illinois is committed to working with and providing reasonable accommodations to people with disabilities. Further, federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job, interview for a job, or for any other activity related to the hiring process. Examples of reasonable accommodation include, but are not limited to, making a change to the application process (if possible), providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

To be provided a Reasonable Accommodation during the hiring process, you will need to provide a certification of disability from a physician, psychiatrist, school official or an Illinois Department of Human Services (DHS) Division of Rehabilitation Services (DRS) Vocational Rehabilitation (VR) Counselor. Supporting documentation should be uploaded under My Documents → Additional Documents section for each application.

Any questions on Reasonable Accommodations can be directed to Central Management Services Disability Resource Center at CMS.DisabilityResCen@illinois.gov or call (217) 524-7514 for further information and to request or discuss an accommodation.

Sponsorship for Employment

The State of Illinois does not provide sponsorship for employment visa status (e.g. H-1B visa status). To be considered for permanent employment with the State of Illinois, applicants must be currently authorized to work in the United States on a full-time basis.

Disclosure of Salary Information

In compliance with the Illinois Equal Pay Act, 820 ILCS 112/1 et seq., the State does not seek, request, or require a job applicant's wage or salary history. Employment decisions are not made based on an applicant's wage or salary history. To that end, please do not include wage or salary information in your resume or other profile or application materials .

Date: Nov 14, 2024

Location:
Springfield, IL, US, 62701-1222

Job Requisition ID: 42967

Job Requisition ID: 42967

Working Title: Adovcacy Case Supervisor-Springfield
Closing Date/Time: 12/02/2024
Agency: Department of Children and Family Services
Class Title: PUBLIC SERVICE ADMINISTRATOR - 37015 -Opt 6
Skill Option: Health and Human Services
Bilingual Option: None
Salary: Starting Salary $7,966/month; Full Salary Range $7,966 - $11,759/month
Job Type: Salaried
Category: Full Time
County: Sangamon
Number of Vacancies: 1
Plan/BU: RC063

This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.

All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.

Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.

REQ #: 42967

Why work for Illinois?

Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you're helping to improve schools, protect our natural resources, or support families in need, you're part of something bigger—something that touches the lives of every person who calls Illinois home.

No matter what state career you're looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.

Position Overview

The Illinois Department of Children and Family Services is seeking an organized, results-oriented professional to serve as Advocacy Case Supervisor. Under administrative direction, this position will provide, supervise, review, and coordinate the work of advocates with daily cases regarding child welfare service complaints. The position will provide expert consultation to staff on individual cases and recommend changes in service plans as deemed necessary. This position will supervise subordinate professional staff and establish and implement a team-based program of staff development and training. The position will also establish priorities among assignments and explain and enforce agency policies, procedures, and state and area statutes and requirements. This position provides a great opportunity for someone who is focused on ensuring the Department provides the best possible services for children and families. DCFS offers a competitive compensation plan, excellent benefits, and a pension program. The ideal candidate for this position will have excellent management and communication skills, as well as strong leadership capabilities. We invite you to join our innovative team to help make a positive difference in the lives of the children and families of Illinois.

Essential Functions

  • Serves as Advocacy Case Supervisor
  • Serves as working supervisor
  • Establishes and implements a team-based program of staff development and training for subordinate staff
  • Reviews and corrects subordinate responses to correspondence received by the Department for Administrator's or Director's signature
  • Explains and enforces agency policies, procedures, and state and area statutes and requirements
  • Provides input into technical staff conferences to assess needed services
  • Plans, directs, and conducts extensive and complex research or administrative studies of division operations; establishes, evaluates, and monitors a complex reporting system
  • Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above

Minimum Qualifications

  • Requires an MSW or a master's degree in a related human services field
  • Requires three years of administrative child welfare experience with an MSW or four years of administrative child welfare experience with a master's degree in a related human services field
  • The college or university issuing a bachelor's or master's degree must be accredited, and the degree program in social work must be approved by the Council on Social Work Education.

Preferred Qualifications

  • 4 years of professional experience functioning as an advocate within a public or private organization
  • 3 years of experience supervising professional child welfare staff in a public or private organization
  • 3 years of professional experience developing a team-based program of staff development and training for subordinate staff in a public or private organization
  • 3 years of professional experience meeting deadlines with strong attention to detail and the ability to utilize critical thinking skills
  • 2 years of professional experience exercising a high degree of initiative and independent judgment in interpreting and developing policies, standards, and procedures for a public or private organization
  • 2 years of professional experience analyzing and evaluating programs and operations for a public or private organization
  • 2 years of professional experience serving in a liaison capacity for a public or private organization

Conditions of Employment

  • Requires ability to pass a background check
  • The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description


  • About the Agency

    DCFS is deeply committed to the welfare and protection of children. Our goal is to protect children by strengthening and supporting families. In every effort, from receiving hotline calls to reaching family reunification or foster care and adoption, children and families are our focus.

    Work Hours: Monday-Friday 8:30am-5:00pm
    Work Location:
    4 W Old State Capitol Plz, Springfield, Illinois, 62701-1222
    Agency Contact: Lily Koehl

    Email: lillian.koehl@illinois.gov
    Posting Group: Leadership & Management

    PUC #: 90683661

    This position DOES NOT contain "Specialized Skills" (as that term is used in CBAs).

    APPLICATION INSTRUCTIONS

    Use the "Apply" button at the top right or bottom right of this posting to begin the application process.

    If you are not already signed in, you will be prompted to do so.

    State employees should sign in to the career portal for State of Illinois employees - a link is available at the top left of the Illinois.jobs2web.com homepage in the blue ribbon.

    Non-State employees should log in on the using the "View Profile" link in the top right of the Illinois.jobs2web.com homepage in the blue ribbon. If you have never before signed in, you will be prompted to create an account.

    If you have questions about how to apply, please see the following resources:

    State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid

    Non-State employees: on Illinois.jobs2web.com - click "Application Procedures" in the footer of every page of the website.

    The main form of communication will be through email. Please check your "junk mail", "spam", or "other" folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:
    • donotreply@SIL-P1.ns2cloud.com
    • systems@SIL-P1.ns2cloud.com
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