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CASE ASSIGNMENT & PLACEMENT TEAM SUPERVISOR

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Chicago, IL

Employer:  Illinois Department of Children & Family Services
Category:  Nonprofit - Social Services

Description

We continually strive for a workforce that reflects the growing diversity within the State of Illinois. A variety of employee backgrounds, perspectives, ideas and experiences are crucial to our ability to most effectively serve the public. Bilingual skills welcome

Reasonable Accommodation Statement

The State of Illinois is committed to working with and providing reasonable accommodations to people with disabilities. Further, federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job, interview for a job, or for any other activity related to the hiring process. Examples of reasonable accommodation include, but are not limited to, making a change to the application process (if possible), providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

To be provided a Reasonable Accommodation during the hiring process, you will need to provide a certification of disability from a physician, psychiatrist, school official or an Illinois Department of Human Services (DHS) Division of Rehabilitation Services (DRS) Vocational Rehabilitation (VR) Counselor. Supporting documentation should be uploaded under My Documents → Additional Documents section for each application.

Any questions on Reasonable Accommodations can be directed to Central Management Services Disability Resource Center at CMS.DisabilityResCen@illinois.gov or call (217) 524-7514 for further information and to request or discuss an accommodation.

Sponsorship for Employment

The State of Illinois does not provide sponsorship for employment visa status (e.g. H-1B visa status). To be considered for permanent employment with the State of Illinois, applicants must be currently authorized to work in the United States on a full-time basis.

Disclosure of Salary Information

In compliance with the Illinois Equal Pay Act, 820 ILCS 112/1 et seq., the State does not seek, request, or require a job applicant's wage or salary history. Employment decisions are not made based on an applicant's wage or salary history. To that end, please do not include wage or salary information in your resume or other profile or application materials .

Date: Nov 13, 2024

Location:
Chicago, IL, US, 60616

Job Requisition ID: 42134

DCFS is deeply committed to the welfare and protection of children. Our goal is to protect children by strengthening and supporting families. In every effort, from receiving hotline calls to reaching family reunification or foster care and adoption, children and families are our focus.

Agency: Department of Children and Family Services
Class Title: CLERICAL SUPERVISOR-OFFICE ADMINISTRATOR IV - 29994
Skill Option: Keyboarding
Bilingual Option: None
Closing Date/Time: 11/27/2024
Salary: Anticipated Starting Salary $4766/Month Full Salary Range $4766-$6632/Month
Job Type: Salaried
Category: Full Time
County: Cook
Number of Vacancies: 1
Plan/BU: RC028

This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.

All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.

Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.

Position Overview

The Illinois Department of Children and Family Services is seeking an organized, professional, and results oriented individual to serve as Case Assignment and Placement Team Supervisor. Under direction, this position will monitor clerical staff engaged in the provision of complex, specialized functions requiring the application of agency policies and procedures and the utilization of independent judgment. This position will provide oversight of the determination of appropriate DCFS codes and MARS/CYCIS screens for inputting placement payment, case registration, case opening, and medical eligibility information. This position provides a great opportunity for someone who is interested in providing support to the Department's child welfare efforts through the supervision of supporting staff engaged in the case assignment and problem resolution process. DCFS offers a competitive compensation plan, excellent benefits, and a pension program. The ideal candidate for this position will have excellent organizational skills and strong leadership skills. We invite all qualified applicants to apply to join our innovative team to help make a difference in the lives of children and families.

Essential Functions

  • Serves as Case Assignment and Placement Team Supervisor.
  • Keyboards a variety of documents and complex materials, including correspondence, department statistical data, highly technical reports, department forms, and other complex reports.
  • Serves as working supervisor.
  • Conducts quality assurance review of front-line work product and problem resolution work products to ensure the quality of work produced by staff meets established standards and complies with established policies and procedures.
  • Attends staff meetings.
  • Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.

Minimum Qualifications

  • Requires knowledge, skill, and mental development equivalent to completion of two years of study at a secretarial/business college and two years of experience OR completion of high school and four years Office Assistant experience OR four years of independent business experience.

Conditions of Employment

  • Requires the ability to pass a background check.

Work Hours: Monday-Friday 8:30 A.M. -5:00 PM

Supervisor: Lolita Smith

Work Location: 1911 S Indiana Ave, Chicago, Illinois, 60616

Agency Contact: Rosalind L. Przybyl

Email: Rosalind.Przybyl@illinois.gov

Posting Group: Social Services

This position DOES NOT contain "Specialized Skills" (as that term is used in CBAs).

APPLICATION INSTRUCTIONS

Use the "Apply" button at the top right or bottom right of this posting to begin the application process.

If you are not already signed in, you will be prompted to do so.

State employees should sign in to the career portal for State of Illinois employees - a link is available at the top left of the Illinois.jobs2web.com homepage in the blue ribbon.

Non-State employees should log in on the using the "View Profile" link in the top right of the Illinois.jobs2web.com homepage in the blue ribbon. If you have never before signed in, you will be prompted to create an account.

If you have questions about how to apply, please see the following resources:

State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid

Non-State employees: on Illinois.jobs2web.com - click "Application Procedures" in the footer of every page of the website.

The main form of communication will be through email. Please check your "junk mail", "spam", or "other" folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:
  • donotreply@SIL-P1.ns2cloud.com
  • systems@SIL-P1.ns2cloud.com

Nearest Major Market: Chicago
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