Overview
Director of Remarketing (East)
Travel Required
The Community Choice Financial® Family of Brands is seeking a Director of Remarketing. The Director of Remarketing (for the East region) is responsible for overseeing all aspects of our company's remarketing operations. In this role, you will assist to enhance our remarketing strategies, hands on auction inspections, optimizing profitability, and ensuring compliance with state and federal requirements. Your goal will be to position the Company ahead of the market by implementing and execution efficient processes and achieving maximum returns on the sale of assets.
Essential Responsibilities
- Assist in overseeing the integration of all asset remarketing activities with our current POS system to ensure seamless operations.
- Recommend new policies and procedures to enhance remarketing processes, monitor expenses, and identify revenue and cost-saving opportunities.
- Apply knowledge of state and federal requirements related to recovered vehicles and remarketing, collaborating with compliance as needed.
- Partner with District Directors and Regional Vice Presidents on remarketing processes and procedures to ensure consistency and effectiveness.
- Monitor all auction accounts, working closely with field managers to maximize sales potential.
- Establish, measure, and report weekly on Key Performance Indicators (KPIs) to demonstrate the efficiency and effectiveness of the remarketing programs.
- Distribute asset remarketing results to key stakeholders as requested to provide transparency and insights.
- Recommend improvements to existing title loan products, including processes and pricing, and support the development of new products to contribute to the Company's growth and profitability.
- Assist in managing performance, compliance, pricing, and quality for a nationwide network of repossession vendors to ensure maximum recovery.
- Collaborate with senior leadership to improve processes, establish benchmarks, and enhance overall efficiency throughout the Company.
- Oversee the integration of skip trace data with repossession efforts to optimize recovery.
- Develop multi-channel recovery operations, streamline fee structures, and implement logistics solutions for improved efficiency.
- Directly manage our vehicle inventory portfolio to maximize profitability, ensure timely resell, and report on available vehicles.
- Manage all remarketing vendors and ensure maximum return on investment (ROI).
- Stay updated on remarketing industry best practices to further develop a best-in-class remarketing program.
- Provide guidance and solutions for vehicle remarketing issues, including title problems, vehicle sales, and quote-related matters.
- Manage and audit multiple mechanics within the company's mechanic program.
- Continually assess and enhance policies and procedures, monitor expenses, and identify revenue and cost-saving opportunities in the remarketing department.
- Share remarketing results and knowledge across departments to support Company-wide initiatives.
- Undertake additional projects and duties as required to meet the evolving needs of the Company.
Minimum Qualifications
- Bachelor's Degree preferred.
- 50-75% travel
- 8+ years progressive work experience in remarketing vehicles on a national level.
- 5+ years leading and directing lending professionals in various roles from originations through collections.
- Solid, broad understanding of all aspects of vehicle remarketing.
- Strong knowledge of technology systems and vendors used in lending workflow applications, decision engine, credit bureau vendors, scorecard models, loan management systems, and pricing models.
- Experience in examining and re-engineering operations and procedures, formulating policy, and developing and implementing new strategies and procedures.
- Must have excellent negotiation skills.
- Positive attitude and ability to communicate effectively with all levels of the organization including administrative, sales, management, the leadership team and ownership.
- The ability to lead and motivate groups and individuals.
- Ability to prioritize, multi-task and manage time productively.
- Accomplished in developing and executing strategic plans.
- Effective planning and organizational skills, along with the ability to interpret and analyze data.
- Expert skills in decision-making and problem-solving to be solutions oriented.
- Ability to be a self-starter who can readily adapt to a fast-paced, complex environment and meet tight deadlines.
- Knowledge of auction operations to include experience with remarketing programs.
- Must be proficient in Microsoft Office Suite.
What We Offer
Our Benefits Include*- Flexible Paid Time Off
- Access to a robust learning management system, full of e-learning modules and training programs to help boost your professional and personal development
- Professional Development and Mentor Programs plus Ongoing Training Resources
- Multiple coverage levels for Medical, Dental, & Vision
- Group Health & Wellness Program, plus special savings on retail items, travel, entertainment, and more
- Traditional 401(k) and Roth 401(k) with Company match
- Options for Flexible Spending Accounts and Health Savings Accounts
- Basic and AD&D Life Insurance
- Optional pet insurance
- Voluntary benefits, including short-term and long-term disability insurance, accident, critical illness, and hospital confinement insurance
- Performance-based career advancement
*Based on current benefit offering, which is subject to change with or without notice. Certain benefits are subject to the terms and conditions of the governing plan documents which should be consulted for additional details and eligibility requirements.
Our Commitment to Diversity, Inclusion & Belonging
Diversity at the Community Choice Financial® Family of Brands is one of the driving forces behind our Company's success and we are committed to hiring, developing, and retaining talent of various backgrounds who demonstrate our shared values. We have worked to create a welcoming and inclusive environment where Team Members can collaborate freely to help spark innovation, drive creativity, advance their skillset, and move their career forward. Our commitment to diversity isn't just about the work we accomplish; it's about fostering a sense of belonging where talented Team Members can bring their whole selves to work to help maximize their full potential.
Our Workplace Awards and Recognition
We are honored to be recognized as a Military Friendly Employer for 2021, 2022, and 2023, a Best Company to Work for by InHerSight, and have received designation as a Top Employer for Hispanic and Latinos by HLPA in 2022 and 2023.
About Us
Community Choice Financial Family of Brands ("CCF") is a leading retailer of financial services to unbanked and underbanked consumers. CFF is the parent company to eleven brands including TitleMax®, TitleBucks®, InstaLoan® Check Into Cash®, Cash 1®, Check Smart®, Easy Money®, Rapid Cash®, and Speedy Cash®. With more than 1,700 retail storefronts and several online products available in 20+ states, CCF is steadfast in our commitment to help people across the country get access to the short-term financial services they need when they need it the most.
*Store hours, schedules, and/or the minimum number of hours required for this position may be subject to change by brand entity and at the sole discretion of the Company. Speak with your recruiter for the most up-to-date hourly requirements.
The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. The Company may, at its discretion, revise the job description at any time, and additional functions and requirements may be assigned by supervisors as deemed appropriate. Requirements, skills and abilities included have been determined to illustrate the minimal standards required to successfully perform the position.
Important: The Community Choice Financial® Family of Brands will never ask you for banking or other payment information at any point during the interview or hiring process, nor will we conduct an interview via text message. Any official email correspondence will come from the domains @ccfi.com, @titlemax.com or @titlemax.biz. In-store positions are in-person only, remote options not available.
The Community Choice Financial® Family of Brands is committed to providing an inclusive workplace free of discrimination based on race, color, religion, sex, age, national origin, military status, disability, pregnancy, sexual orientation, gender identity or expression, genetic information or any other characteristic protected by applicable law. Candidates of all background are encouraged to apply. CCFI Companies, LLC is an equal opportunity employer.
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