Call Center Agent
Renton, WA
| Employer: | Renewal by Andersen |
| Category: | Customer Service |
| Job Type: | Full Time |
Description | |
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Why Renewal by Andersen? Your excellent communication skills, passion for helping people, and customer-care-first attitude will be an excellent fit for our energetic team. A reputation that stands apart We're a part of the largest window and door company in North America, and have more five-star reviews from homeowners than the other leading full-service brands. We're committed to helping you realize your potential and exceed our homeowners' expectations. Top-to-bottom expertise Our call center agents are people-people. They have excellent communication skills, passion for helping people, and customer-care-first attitude. From setting appointments to scheduling service teams, they help customers make their houses their "forever homes." A legacy of innovation Renewal by Andersen has made its name being a different and better home improvement company. Our call center team is at the front line of that experience, making sure homeowners across the country get their projects started off right. Job Details At Renewal by Andersen, we don't just lead the window industry - we dominate it. We're not just talking about it; Forbes named us one of the best employers for women in 2023, and Newsweek called us one of America's greatest workplaces. We're expanding fast and looking for game-changers like you to join our unstoppable team. About Us: At Renewal by Andersen, a division of Andersen® Windows, we're transforming the home improvement industry. Founded in 1903, Andersen Windows is the world's largest and most recognized brand in window and door systems. Our mission is to deliver an unparalleled window and door replacement experience for homeowners. Why This Role Is Perfect for Sales Professionals: Join our dynamic Inside Sales team and play a crucial role in driving our company's growth! This is a fantastic opportunity for motivated sales professionals who excel in a fast-paced environment and thrive on achieving (or exceeding) goals. As a fulltime in office position, you will enjoy the fun and dynamic culture within the Inside Sales Center (ISC), with ample support from your dedicated coaches and leaders. Why You'll Love It Here: Competitive Pay: $23 hourly PLUS an uncapped bonus. Sky's the limit! Our incentive structure is uncapped, and performance based. This role has the potential to earn between $300-$800 in bonus each month. Top-Notch Training: Kickstart your journey with intensive, personalized training so you're set up for success out the gate. Epic Environment: Work in-office at our Renton, WA headquarters with a team that's as driven as you are. Flexible Schedule: Evening and weekend warriors, we want you! Primary Responsibilities: High-Energy Sales Calls: Reach out to up to 30 homeowners per hour and manage a high volume of inbound calls from potential customers. Precision and Organization: Accurately document and track appointments to ensure seamless customer interactions and follow-up. Multitasking Mastery: Handle a mix of inbound and outbound calls efficiently while navigating various systems. Teamwork: Demonstrates positivity and inclusivity to contribute in a meaningful way for the betterment of the team. What We're Looking For: Sales Experience: While we prefer at least 2 years of sales experience with a proven track record of meeting or exceeding goals, we also love to see a strong background in customer service with the openness to learn and grow in a sales field Bilingual Skills: A big plus, but not required. Sales-Driven Attitude: Metrics-driven with a strong sales mindset. Flexibility: Availability to work varying shifts, including evenings and weekends. Perks & Benefits: Comprehensive Benefits: Health, dental, vision, life insurance, and a 401k with employer match. We've got you covered. Fun & Competitive: Jump into sales contests, enjoy PTO, and celebrate paid holidays - including a flex holiday of your choice. Culture of Excellence: Thrive in an epic corporate culture that values and supports every single team member. Join us, and let's make magic happen. Apply today and become a vital part of a team that's all about growth, success, and achieving the extraordinary. | |