Claims Specialist, Property and Casualty
Raleigh, NC
| Employer: | Alera Group |
| Category: | Customer Service |
Description | |
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OVERVIEW TriSure, an Alera Group company, is looking for dynamic and experienced Claims Specialist to serve our clients. We are seeking highly motivated colleagues who bring experience and enthusiasm to our team - joining us may be the perfect fit for you! Alera Group was founded in 2017 and has grown to become the 15th largest broker of US business. We are passionate about our clients' success in the areas of Employee Benefits, Property and Casualty Insurance, Retirement Plan Services, and Wealth Services. With a network of offices nationwide, our commitment to collaboration allows us to offer national resources combined with local service. RESPONSIBILITIES • Timely report first notice of loss to carriers for all P&C coverage lines • Maintain documentation/notes of claim activities within the agency management system • Work closely with the Agency Claims Manager to communicate changes in claims reported and handled • Prepare open claim reports for appropriate commercial clients • Review carrier loss runs, claim notes, and adjuster information to ensure the best outcome for our clients • Communicate both written and verbally with insureds, adjusters, and internal staff to provide resolution and updates on claims • Review/track incoming correspondence, downloads, and faxes • Other duties may be assigned to meet business needs QUALIFICATIONS • Minimum of one (1) year experience with property and casualty insurance claims • Associate's degree or higher, preferred • Clear and effective communication and interpersonal skills • In-depth knowledge of laws and understanding of guidelines and regulations relevant to insurance claims, preferred • Excellent computer skills, including the ability to navigate multiple systems at a time • Strong critical thinking, problem-solving and decision-making • Passion for customer service BENEFITS Alera Group offers comprehensive benefits to our colleagues, including medical, dental, life and disability insurance, 401k, generous paid time off and much more. We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other protected class. If you're a California resident, please read the California Consumer Privacy Act prior to applying. #LI-WZ1 #LI-Hybrid | |