Summary
The Internal Revenue Service (IRS) is a bureau of the Department of the Treasury. The U.S. Department of the Treasury has a distinguished history dating back to the founding of our nation. As the steward of U.S. economic and financial systems, Treasury is a major and influential leader in today's global economy. We have over 100,000 employees across the country and around the world. Come Join the Department of the Treasury and Invest in Tomorrow.
Learn more about this agency
This job is open to
- Federal employees - Competitive service
Current or former competitive service federal employees. - Federal employees - Excepted service
Current excepted service federal employees. - Internal to an agency
Current federal employees of this agency. - Senior executives
Those who meet the five Executive Core Qualifications (ECQs).
Clarification from the agency
All current Federal employees; Former Federal Senior Executives with Reinstatement eligibility and SES CDP applicants with QRB certification.
Videos
Duties
We strongly encourage applicants to read the entire announcement before submitting their applications.
As the Director Campus Collection Area you will serve as the Director of one of Small Business/Self-Employed's Campus Collection compliance offices, and is responsible for managing the day-to-day operations of all office activities. This responsibility covers a wide range of programs such as Automated Collection System, and Automated Underreporter. The Director ensures the programs and policies established by the Division Commissioner, Director Collection, and Director, Campus Collection are delivered in accordance with established procedures, and that taxpayer issues are resolved in a timely and accurate manner.
As the Director Campus Collection Area your duties and responsibilities include the following:
- Oversees day-to-day operations of the Campus Collection compliance office. Establishes program goals and guidelines to aid personnel in meeting work plans and schedules. Directs statistical analysis and evaluation of Campus Collection balanced measures. Monitors the balanced measures and develops and executes comprehensive program review activities to evaluate operations and make recommendations for improvements.
- Develops transition planning strategies to integrate the current organizational structure into the modernized plan of the future along with migrating programs and work force skills.
- Participates with the Director, Campus Collection; Director, Field Collection; and Director, Headquarters Collection; in setting program policy for Campus Collection compliance by planning, directing, coordinating, and evaluating programs and activities. Advises the Directors on all matters related to the incumbent's area of responsibility. Provides input to Director, Collection as to the effectiveness of Servicewide policies, programs, and procedures as they relate to the incumbent's area of responsibility and requirements.
- Provides executive leadership and direction through subordinate managers. Delegates sufficient authority to subordinates to allow them to effectively manage their resources and to provide a supportive environment for creativity and innovation. Ensures these key managers operate as an effective management team and that all management functions are handled in an equitable and responsive manner to meet the needs of the taxpayer customer. Coaches subordinate managers and assists in resolution of complex issues.
- Works closely with other IRS executives to ensure consistent and equitable delivery of services to customers. Participates jointly in the development, execution, and monitoring of work plans and financial plans. Ensures appropriate utilization of their allocated resources.
- Oversees the adherence to standardized requirements of a corporately-managed workload and a centrally-managed network to ensure "world class customer service." Implements and coordinates required training activities.
- Directs the development of activities to build leveraged partnerships and collaborates with stakeholders to increase taxpayer education and to clarify Tax Code issues.
- Manages all human, physical, information technology, and financial resources assigned to the Campus Collection Area, and allocates these resources in accordance with overall strategies to further the accomplishment of specific goals that incorporate modifications to tax laws, regulations, and restructuring initiatives.
WHERE CAN I FIND OUT MORE ABOUT OTHER IRS CAREERS? If you want to find out more about IRS careers, visit us on the web at www.jobs.irs.gov
Requirements
Conditions of Employment
If selected for this position, you will be required to:
- Be a U.S. citizen to qualify for this position.
- Be geographically mobile to accomplish the Service's mission.
- Complete a one-year probationary period (unless already completed).
- Certify you have registered with the Selective Service System if you are a male applicant born after December 31, 1959, or certify you are exempt from having to do so.
- Complete a OF-306, Declaration for Federal Employment to determine your suitability for Federal employment.
- Provide information to successfully complete a background investigation. Applicants must have a successfully adjudicated FBI criminal history record check (fingerprint check) and a NACI or equivalent.
- Go through a Personal Identity Verification (PIV) process that requires two forms of identification as listed on Form I-9 (http://www.uscis.gov/files/form/I-9_IFR_02-02-09.pdf); of which one must be a valid state or federal government-issued picture identification. Federal law requires verification of the identity and employment eligibility of all new hires in the U.S. Employees must maintain PIV credential eligibility during their service with the Department of the Treasury.
- Complete verification of identity and employment eligibility as required by Federal law for all persons hired to work in the United States. The IRS participates in e-Verify (Employment Verification) and may provide information from your Form I-9 to the Social Security Administration (SSA) and/or the Department of Homeland Security (DHS) to secure a work authorization. You will receive written instructions and contact information for SSA and DHS if this information cannot be confirmed.
- File a Confidential Financial Disclosure Report (sf278) within 30 days of appointment and annually.
- The Fair Chance to Compete for Jobs Act prohibits the Department of Treasury and its bureaus from requesting an applicant's criminal history record before that individual receives a conditional offer of employment. In accordance with 5 U.S. Code § 9202(c) and 5 C.F.R § 920.201 certain positions are exempt from the provisions of the Fair Chance to Compete Act. Applicants who believe they have been subjected to a violation of the Fair Chance to Compete for Jobs Act, may submit a written complaint to the Department of Treasury by email at, FairChanceAct@treasury.gov . To learn more, please visit our page at: Treasury.gov/fairchanceact.
Qualifications
You must upload your responses to the Executive Core Qualifications (ECQs) and Technical Qualifications (TQs).
As a basic requirement for entry into the SES, applicants must provide evidence of progressively responsible leadership and supervisory experience indicative of senior executive level management capability and directly related to the skills and abilities outlined under ECQs and Technical Qualifications (TQs) listed below. Typically, experience of this nature will have been gained at or above the GS-15 grade level in the federal service or its equivalent leadership level within state or local government, private sector or non-government organization. As such, your resume should demonstrate you have the knowledge, skills, and abilities to successfully fulfill responsibilities inherent in most SES positions such as:
- Directing the work of an organizational unit
- Ensuring the success of one or more specific major programs or projects;
- Monitoring progress toward strategic organizational goals, evaluating organizational performance and taking action to improve performance; and
- Supervising the work of other managers and exercising important policy-making, policy determining, or other executive functions.
Failure to meet the basic qualification requirements and address all mandatory ECQs and TQs will result in your application being disqualified.
Current career SES members, former career SES members with reinstatement eligibility, and SES Candidate Development Program graduates who have been certified by OPM do NOT need to address the ECQs, however, are required to address the TQs.
Executive Core Qualifications (ECQs) : The ECQs were designed to assess executive experience and potential not technical expertise. They measure whether an individual has the broad executive skills needed to succeed in a variety of SES positions. All applicants must submit a written narrative to address the ECQs. Your narrative must address each ECQ separately and should contain at least two examples per ECQ describing your experiences and accomplishments/results. The narrative should be clear, concise, and emphasize your level of responsibilities, scope and complexity of programs managed, program accomplishments, policy initiatives undertaken and the results of your actions. Applicants should not enter "Refer to Resume" to explain your answer. The ECQ narrative must not exceed 10 pages.
- Leading Change: This core qualification involves the ability to bring about strategic change, both within and outside the organization, to meet organizational goals. Inherent to this ECQ is the ability to establish an organizational vision and to implement it in a continuously changing environment. (Competencies: creativity and innovation, external awareness, flexibility, resilience, strategic thinking, vision)
- Leading People: This core qualification involves the ability to lead people toward meeting the organizations vision, mission, and goals. Inherent to this ECQ is the ability to provide an inclusive workplace that fosters the development of others, facilitates cooperation and teamwork, and supports constructive resolution of conflicts. (Competencies: conflict management, leveraging diversity, developing others, team building)
- Results Driven: This core qualification involves the ability to meet organizational goals and customer expectations. Inherent to this ECQ is the ability to make decisions that produce high quality results by applying technical knowledge, analyzing problems, and calculating risks. (Competencies: accountability, customer service, decisiveness, entrepreneurship, problem solving, technical credibility)
- Business Acumen: This core qualification involves the ability to manage human, financial, and information resources strategically. (Competencies: financial management, human capital management, technology management)
- Building Coalitions: This core qualification involves the ability to build coalitions internally and with other Federal agencies, State and local governments, nonprofit and private sector organizations, foreign governments, or international organizations to achieve common goals. (Competencies: partnering, political savvy, influencing/negotiating)
Fundamental Competencies: These competencies are the foundation for success in each of the Executive Core Qualifications: Interpersonal Skills, Oral Communication, Continual Learning, Written Communication, Integrity/Honesty, Public Service Motivation. The Fundamental Competencies are crosscutting; and should be addressed over the course of each ECQ narrative.
Additional information about the SES and ECQs can be found on the OPM Guide to SES Qualifications . You are strongly encouraged to review OPMs Guide to SES qualifications for specific examples and guidance on writing effective ECQ narrative statements.
Applicants should follow the Challenge, Context, Action and Result (CCAR) model outlined in the OPM Guide to SES qualifications.
- Challenge - Describe a specific problem or goal.
- Context - Describe the individuals and groups you worked with, and/or the environment in which you worked, to address a particular challenge (e.g., clients, co-workers, members of Congress, shrinking budget, low morale).
- Action - Discuss the specific actions you took to address a challenge.
- Result - Give specific examples of measures/outcomes that had some impact on the organization. These accomplishments demonstrate the quality and effectiveness of your leadership skills.
Mandatory Technical Qualifications (TQs):
In addition to specialized experience, applicants must possess the following technical qualifications that represent the knowledge, skills, and abilities essential to perform the duties and responsibilities of the position. All applicants must submit a written narrative response to the TQs. You must address each TQ separately. Limit your written statements to one and half (1½) pages per technical competency. Please provide examples within your resume and explain the complexity of the knowledge possessed and the sensitivity of the issue(s) you handled.
- Ability to manage and coordinate the activities of large and complex programs.
- Demonstrated experience in the design, development, delivery, and evaluation of programs to ensure the highest levels of customer service and satisfaction.
To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume.
Education
There is no education requirement for this position.
Additional information
- Veterans' preference is not applicable to the Senior Executive Service.
- Applications MUST be submitted through USAJobs.
- Submit resume and all other required documents online by 11:59 PM EST of the closing date.
- If you are selected for a position, you are responsible for reporting to your designated POD (location) on the negotiated start date or as directed by management.
- Salary for Senior Executive Service jobs vary depending on qualifications.
- Undergo a review of prior performance/conduct and an income tax verification. Refer to "Get Your Tax Record" at http://www.irs.gov/ to check the status of your account, balance owed, payment history, make a payment, or review answers to tax questions. If you are not in compliance, you will be determined unsuitable for employment with IRS.
- The employment of any candidate selected for this position, including a current employee or a new hire, selected for this position may be conditional upon classification and/or audit of federal tax returns.
- This position requires that the successful candidate undergo personnel vetting, which includes a background investigation and enrollment upon onboarding into "Continuous Vetting." Enrollment in Continuous Vetting will result in automated record checks being conducted throughout one's employment with Treasury. For more information regarding your rights refer to Noncriminal Justice Applicant's Privacy Rights - FBI , FD-258 Privacy Act Statement - FBI , and SEAD-3-Reporting-U.pdf (dni.gov) .
- Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits .
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Applicants will be evaluated on the quality and extent of their leadership skills, technical experience and accomplishments, as described in their Executive Core Qualifications (ECQs) and Technical Qualifications (TQs) narratives.
Applicants will be rated and ranked by a senior executive panel and those determined best qualified may be referred to participate in a selection interview. Highly qualified candidates may undergo an interview and a reference check. The IRS Executive Resources Board will review results and make recommendations on final selections to the appointing authority.
Certification by the Office of Personnel Management's Qualifications Review Board is required to be appointed to this position.
- Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits .
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. - Required Documents
As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.
- Resume to describe qualifications
- Resumes are limited to five (5) pages. Pages beyond the first five (5) will not be considered in the process.
- Separate narratives addressing the Executive Core Qualifications (ECQs)
- Narratives addressing the ECQs are limited to a total of ten (10) pages. Pages beyond the first ten (10) will not be considered in the process.
- Separate narratives addressing the Technical Qualifications (TQs)
- Narratives addressing the TQs are limited to one and a half (1 1/2) pages per competency.
- SF-50 for current and former career SES members must be provided to verify your status or reinstatement eligibility.
- Current Federal employees/SES Candidate Development Program (SESCDP) applicants must submit your most recent SF-50 (Notification of Personnel Action) that documents your current tenure, position title, series and grade level.
- Current or former senior executive employees must submit a SF-50 that documents your career reserved appointment status in the SES.
- SES Candidate Development Program (SESCDP) applicants must submit a copy of your SESCDP OPM-QRB certification.
- DO NOT SUBMIT ANY ADDITIONAL INFORMATION: Extraneous materials such as award certificates will not be considered.
Applicants who fail to submit ALL required documents WILL NOT receive consideration for this position. Application will result in an "Incomplete" status.
Non-competitive consideration - Current or former senior executive employees must submit a SF-50 that documents your current or prior Career Reserved (4) appointment status (shown in block 34) in the SES. If you have not held a SES Career Reserved (4) appointment, but are OPM/QRB SES certified, you must submit your OPM/QRB SES certification for non-competitive consideration. If you are on a SES General (3) appointment but have received certification from OPM's QRB you must submit your OPM/QRB SES certification for non-competitive consideration. If you are on a SES General (3) appointment and have not previously received certification from OPM's QRB you are required to submit ECQ narratives for further consideration.
You must submit all documentation by 11:59 pm EST on the closing date of this announcement to be eligible. All applicants are required to submit a resume either by creating one in USAJOBS or uploading one of their own choosing. (Cover letters are optional)
We suggest you preview the online questions, as you may need to customize your resume to ensure it supports your responses to the questions and TQs. Please view Resume Tips . - How to Apply
Applicants are strongly encouraged to read the entire announcement before submitting their application.
The following instructions outline our application process. You must complete this application process and submit all required documents by 11:59 p.m. Eastern Time (ET) on 01/08/2025. We are available to assist you during business hours (normally 8:00 a.m. - 4:00 p.m. ET, Monday - Friday). If applying online poses a hardship, please contact us by noon ET on 01/08/2025.
To preview the Application Questionnaire, please click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/12621056 - To begin the application process, click the "Apply Online" button.
- You will be re-directed to USA STAFFING to complete your application process; answer the online questions and submit all required documents. (To submit supporting documents, import documents from USAJOBS to the appropriate document types. If the document you need was not imported from USAJOBS, you may upload it directly into this application. To protect your privacy, we suggest you first remove your SSN).
- To complete, you must click the "Submit Application" button prior to 11:59 PM (ET) on 01/08/2025.
To update your application, including supporting documentation, at any time during the announcement open period, return to your USAJOBS account. There you will find a record of your application, the application status, and an option to Update Application. This option will no longer be available once the announcement has closed.
To verify the status of your application both during and after the announcement open period, log into your USAJOBS account. All of your applications will appear on the Welcome page. The application record in your USAJOBS account provides an Additional Application Information page that provides information regarding the documentation you submitted and any correspondence we have sent related to this application. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: USAJOBS Help Center - How to see your application and job status
Agency contact information
Sandra Lawrence
Email Sandra.A.Lawrence@irs.gov
Address SBSE
1111 Constitution Ave NW
Washington, DC 20224
US
Learn more about this agency
Next steps
Once your application package and online questionnaire are received you will receive an acknowledgement email. You are responsible for checking status updates and notifications in USAJOBS. Hard copy notifications will not be sent to you. You may check the status of your application for this position at any time by logging onto the USAJOBS "My Account" tab and clicking on "Application Status." For a more detailed update of your application status, you may click on "more information." Please notify us if your contact information changes after the closing date of the announcement. If your email mailbox is full or blocked (SPAM) you may not receive important communication that could affect your consideration for this position.
Treasury believes in a working environment that supports inclusion; please view our reasonable accommodation policies and procedures at Reasonable accommodation We provide reasonable accommodations to applicants with disabilities on a case-by-case basis; contact us if you require a reasonable accommodation for any part of the application and hiring process.
Our comprehensive benefits are very generous. Our benefits package includes: - Competitive salaries, bonuses and incentive awards.
- 11 paid holidays, 13 days of sick leave, and 26 days of vacation leave each year.
- Access to insurance programs that may be continued after you retire.
- A wide choice of health insurance plans, coverage for pre-existing conditions, and no waiting periods. We pay a substantial amount (up to 75%) of health insurance premiums.
- A retirement program which includes employer-matching contributions.
- Learn more about Federal benefits programs at : Pay and Benefits .
- Fair and Transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance. - Criminal history inquiries
- Equal Employment Opportunity (EEO) Policy
- Financial suitability
- New employee probationary period
- Privacy Act
- Reasonable accommodation policy
- Selective Service
- Signature and false statements
- Social security number request
|
