Deputy Chief Human Capital Officer for Talent Management & Employee Experience
Camp Springs, MD
| Employer: | US Citizenship & Immigration Services |
| Job Type: | Full Time |
Description | |
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Duties U.S. Citizenship and Immigration Services (USCIS) is an agency within the U.S. Department of Homeland Security (DHS) comprised of approximately 22,000 federal employees. We lawfully administer immigration and naturalization adjudication functions and establish immigration services policies and priorities. The Deputy Chief Human Capital Officer (DCHCO) for Talent Management & Employee Experience is located in the Management Directorate (MGT), Office of Human Capital and Training (HCT). The DCHCO reports to the Chief Human Capital Officer and is responsible for managing several headquarters-based human capital functions and programs by providing day-to-day direction and oversight through subordinate division chiefs and program managers to ensure HCT carries out its mission. The DCHCO will participate fully with the Chief Human Capital Officer (CHCO) in providing leadership and management for HCT and overseeing the execution of work through the efforts of subordinate supervisors and other senior staff. The programs for which the DCHCO is responsible for are primarily central to the future directions of a changing work environment and the future of work. These programs are focused on strategic planning, analysis, and implementation of HCT initiatives that help move the organization forward. These programs include training and career development, HCT communications, human resources policy, work-life and employee engagement, labor and employee relations, employee performance management, and special programs that are unique to USCIS and DHS. Major Duties: On behalf of the USCIS Chief Human Capital Officer (CHCO), the incumbent will provide advice and counsel to the USCIS Director, Deputy Director, and executive Associate Directors, as well DHS executives regarding highly complex and sensitive HR management issues. The DCHCO for Talent Management & Employee Experience is responsible for:
Requirements Conditions of Employment
Qualifications The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office. As a basic requirement for entry into the SES, applicants must provide evidence of progressively responsible leadership experience that is indicative of senior executive level managerial capability. This experience should be sufficiently broad in scope and at a major management level in a large or complex organization. The ideal candidate will have experience supervising a large number of employees through subordinate supervisors and have experience hiring, developing and evaluating employees. Your application should demonstrate that you the knowledge, skills and abilities to successfully fulfill responsibilities inherent in SES positions such as:
If your experience does not include these basic qualifications, you will not be determined qualified for this position. **Noncompetitive status- if you are a current or reinstatement eligible Career SES or a graduate of an Office of Personnel Management (OPM) approved SES Candidate Development Program (CDP) and your ECQs have been certified by OPM's Qualifications Review Board (QRB)-you are not required to address the ECQs. Current and reinstatement eligible SES must include with your application a copy of your most recent SF-50, Notification of Personnel Action, documenting your SES Career Appointment. CDP graduates must include a copy of your OPM CDP graduation certificate or other proof that your ECQs have been QRB certified.** The application process used to recruit for this position is the RESUME-BASED METHOD. All applicants must submit a five (5) page resume. Your resume should clearly reflect evidence of the ECQs. Please do not submit separate narratives addressing the ECQs. Any information in excess of five (5) pages WILL NOT be considered. A sample five (5) page resume that incorporates ECQs can be viewed at this link http://www.opm.gov/ses/references/GuidetoSESQuals_2012.pdf EXECUTIVE CORE QUALIFICATIONS ECQ 1 - LEADING CHANGE: This core qualification involves the ability to bring about strategic change, both within and outside the organization, to meet organizational goals. Inherent to this Executive Core Qualification (ECQ) is the ability to establish an organizational vision and to implement it in a continuously changing environment. ECQ 2 - LEADING PEOPLE: This core qualification involves the ability to lead people toward meeting the organization's vision, mission, and goals. Inherent to this ECQ is the ability to provide an inclusive workplace that fosters the development of others, facilitates cooperation and teamwork, and supports constructive resolution of conflicts. ECQ 3 - RESULTS DRIVEN: This core qualification involves the ability to meet organizational goals and customer expectations. Inherent to this ECQ is the ability to make decisions that produce high quality results by applying technical knowledge, analyzing problems, and calculating risks. ECQ 4 - BUSINESS ACUMEN: This core qualification involves the ability to manage human, financial, and information resources strategically. ECQ 5 - BUILDING COALITIONS: This core qualification involves the ability to build coalitions internally and with other Federal agencies, state and local governments, nonprofit and private sector organizations, foreign governments or international organizations to achieve common goals. Additional information on the Executive Core Qualifications is available at https://www.opm.gov/policy-data-oversight/senior-executive-service/executive-core-qualifications/ MANDATORY TECHNICAL QUALIFICATION (MTQs) All applicants must submit a written narrative explaining how they meet the three (3) mandatory technical qualification(s) not to exceed one (1) page per MTQ. Please give examples and explain how often you used your skills, the complexity of the knowledge possessed and the sensitivity of the issues you handled, etc. Any information in excess of one (1) page per MTQ WILL NOT be considered. If you do not submit a narrative addressing each MTQ your application will be considered ineligible. MTQs: MTQ 1. Demonstrated executive-level experience providing advice for strategic planning initiatives related to highly complex and sensitive talent management and employee experience principles, concepts, regulations, and practices to successfully assist management officials in addressing human resources operations matters. MTQ 2. Demonstrated knowledge and experience in managing multiple federal human capital programs, such as: labor and employee relations, training and employee development, human capital policies, and performance management. MTQ 3. Demonstrated experience improving customer experience, service deliverables, and stakeholder services while leaning into technology to effectively collaborate across the organization to achieve goals. Education There is no substitution for education of experience for this position. Additional information Our Benefits Package: You will be eligible for performance bonuses of 5 to 20 percent of base pay for superior accomplishments. You will be covered by a defined benefit, contributory Federal retirement system. You may participate in a retirement savings investment plan that offers before-tax savings and tax-deferred investment earnings. You may select one of a variety of health plans and options under the Government's Federal Employees' Health Benefits program and you may participate in the Federal Employees' Group Life and Long Term Care Insurance Programs. You will earn 26 vacation days and 13 days of sick leave per year. In addition, the Government observes 10 regular paid holidays each year. Veterans' preference does not apply to Senior Executive Service positions. Financial Disclosure: If you are hired, you will have to complete a Public Financial Disclosure Report within 30 days after appointment. Selective Service: If you are a male born after December 31, 1959 and selected for this position, you must certify that you have registered with the Selective Service System, or are exempt from having to do so under Selective Service law. Immigration Reform and Control Act: The Immigration Reform and Control Act of 1986 seeks to preserve jobs for those who are legally entitled to them: American citizens and aliens who are authorized to work in our country. This law requires employees to provide a document or documents that establish identity and employment eligibility. The United States Government does not discriminate in employment on the basis of race, color, religion, sex, national origin, political affiliation, sexual orientation, gender identity, marital status, disability and genetic information, age, membership in an employee organization, or other non-merit factor. USCIS provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify us. Decisions on granting reasonable accommodation will be made on a case-by-case basis. Background Investigation: This position is a sensitive position and the tentative selectee must undergo and successfully complete a background investigation as a condition of placement/retention in the position. A security clearance is required. Drug Testing: This position has been identified as a Testing Designated Position under the USCIS Drug-Free Workplace Program. Satisfactory completion of a drug test is a condition of placement and/or employment in the position and the incumbent(s) of this position is thereafter subject to Random Drug Testing. Probationary Period: You will serve a one-year probationary period unless you previously completed a probationary period in the SES. Benefits A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. | |