Field Service Support, Hourly
La Palma, CA
| Employer: | Honeywell |
| Category: | Customer Service |
Description | |
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As a Field Service Support here at Honeywell, you will provide technical support and assistance to our field service team, ensuring efficient and effective service delivery to our customers. Your expertise and support will contribute to the success of our field service operations, directly impacting customer satisfaction and loyalty. You will report directly to our Field Service Manager and you'll work out of our LA Palma, CA location on an hourly work schedule. In this role, you will impact the success of our field service operations by providing technical support and assistance to our field service team. You will troubleshoot and resolve technical issues, coordinate service requests, and ensure timely and accurate completion of service tasks. The salary for this position is ($- ). Please note that this salary information serves as a general guideline. Honeywell considers various factors when extending an offer, including but not limited to the scope and responsibilities of the position, the candidate's work experience, education and training, key skills, as well as market and business considerations. KEY RESPONSIBILITIES • Provide technical support and assistance to field service technicians • Troubleshoot and resolve technical issues, both remotely and on-site • Coordinate service requests and ensure timely completion of service tasks • Maintain accurate records of service activities and customer interactions • Collaborate with cross-functional teams to drive continuous improvement initiatives YOU MUST HAVE • Minimum of 2 years of proven experience in technical support or a similar role • Strong technical knowledge and understanding of relevant technologies • Excellent problem-solving and troubleshooting skills • Ability to effectively communicate technical concepts to both technical and non-technical stakeholders BENEFITS OF WORKING FOR HONEYWELL In addition to a competitive salary, leading-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. For more information visit: click here The application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates" WE VALUE • Experience in field service operations or customer support • Strong customer focus and ability to build and maintain relationships • Results-oriented approach and ability to work independently • Continuous learning mindset and willingness to stay updated with industry advancements ABOUT HONEYWELL Honeywell International Inc. (Nasdaq: HON) invents and commercializes technologies that address some of the world's most critical challenges around energy, safety, security, air travel, productivity, and global urbanization. We are a leading software-industrial company committed to introducing state of the art technology solutions to improve efficiency, productivity, sustainability, and safety in high growth businesses in broad-based, attractive industrial end markets. Our products and solutions enable a safer, more comfortable, and more productive world, enhancing the quality of life of people around the globe. Learn more about Honeywell: click here THE BUSINESS UNIT Provide building services through a team of dedicated experts both on site at a customer's building or via remote services capabilities. We help buildings of every size with our smart, customized solutions to help optimize an entire facility or building portfolio with managed services, remote building operations, predictive maintenance software, energy management, and cybersecurity protection. Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status. Learn more about inclusion and diversity: click here Additional Information
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status. | |