Sr Field Service Technician - Fire and Security
Phoenix, AZ
| Employer: | Honeywell |
| Category: | Customer Service |
Description | |
|
Join a team recognized for leadership, innovation and diversity As a Sr Automation Technician - Fire and Security here at Honeywell, you will play a critical role in providing advanced technical support and expertise for our fire and security solutions. You will be responsible for troubleshooting and resolving complex technical issues, ensuring the successful implementation of our solutions, and driving customer satisfaction. Your expertise and commitment to excellence will play a crucial role in the success of our field service operations and the growth of our business. You will report directly to our Field Service Engineering Manager, and you'll work out of our Phoenix, Arizona location on a hybrid work schedule. In this role, you will impact the efficiency, productivity, and safety of our customers' operations by providing exceptional technical support and service. KEY RESPONSIBILITIES • Troubleshoot and resolve complex technical issues for our fire and security solutions • Provide advanced technical support and expertise for our fire and security solutions • Collaborate with cross-functional teams to ensure successful implementation of our solutions • Conduct training sessions for customers and field service technicians • Stay updated with industry trends and advancements, and provide recommendations for improvement BENEFITS OF WORKING FOR HONEYWELL • Benefits - Medical, Vision, Dental, Mental Health • Paid Vacation • 401k Plan/Retirement Benefits (as per regional policy) • Career Growth • Professional Development YOU MUST HAVE • Minimum of 6 years of proven experience in field service engineering, with a focus on fire and security solutions • Strong technical knowledge and expertise in fire and security technologies • Excellent problem-solving and troubleshooting skills • Ability to effectively communicate complex technical concepts to both technical and non-technical stakeholders • Experience in project management and execution • Strong customer focus and ability to build and maintain relationships WE VALUE • Experience with Honeywell fire and security systems • Strong customer service and communication skills • Ability to work well under pressure and in fast-paced environments • Willingness to travel and work flexible hours Additional Information
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status. | |