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Field Service Engineer II

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Employer:  Honeywell
Category:  Customer Service

Description

Innovate to solve the world's most important challenges

As a Field Service Engineer II here at Honeywell, you will be accountable for providing technical expertise and facilitating field service operations. You will have the opportunity to work on complex projects, ensuring successful implementation and customer satisfaction. Your problem-solving skills will be put to the test as you troubleshoot and resolve technical issues, both remotely and on-site. You will report directly to our Field Service Manager and this position will be remote as there will be extensive travel throughout the US.

In this role, you will impact the success of our field service operations, the satisfaction of our customers, and the growth of the organization. Join us at Honeywell and make a difference in creating a safer, smarter, and more sustainable world.

At Honeywell, our people play a critical role in developing and assisting our employees to help them perform at their best and drive change across the company. Help to build a strong, diverse team by recruiting talent, identifying and developing successors, driving retention and engagement, and fostering an inclusive culture.

KEY RESPONSIBILITIES
  • Oversee subcontractors completing hands on field services work
  • Provide technical expertise and facilitate field service operations
  • Guide and execute complex field service projects, ensuring successful implementation and customer satisfaction
  • Troubleshoot and resolve technical issues, both remotely and on-site
  • Work with cross-functional teams to develop and implement solutions for customer needs
  • Conduct training sessions for field service technicians and customers

YOU MUST HAVE
  • Minimum of 4 years of proven experience in field service engineering, with a focus on complex technical solutions
  • Strong technical knowledge and expertise in relevant technologies
  • Excellent problem-solving and troubleshooting skills
  • Ability to effectively communicate complex technical concepts to both technical and non-technical stakeholders
  • Proficient computer skills (Microsoft Office)
WE VALUE
  • Associate's or Bachelor's degree from an accredited institution in a technical discipline such as science, technology, engineering, mathematics
  • OSHA 10/30 certified
  • Desired experience in Industrial Automation or related field
  • Strong customer focus and ability to build and maintain relationships
  • Continuous learning mindset and willingness to stay updated with industry advancements
  • Results-oriented approach and ability to drive projects to successful completion

BENEFITS OF WORKING FOR HONEYWELL

In addition to a performance-driven salary, cutting-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer-subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. For more information visit: click here

The application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates.

Additional Information
  • JOB ID: HRD251158
  • Category: Customer Experience
  • Relocation Tier: Not Applicable
  • Security Clearance:
  • Aviation Authority (FAA for US):
  • Band: 03
  • Referral Bonus: 1500
  • Requisition Type: Pre-sourcing Requisition
  • US Citizenship:
  • FLSA Statement:
  • FLSA CODE: Nonexempt

  • Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.
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