Manager, Account Management
Harrison, NY
| Employer: | Mastercard |
| Category: | Sales |
| Job Type: | Full Time |
Description | |
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Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Manager, Account Management The Manager - Acquiring Account Management is a critical role in managing and supporting Mastercard's partnerships with clients. This role involves working to ensure the successful delivery and commercialization of products post contract execution across the team's base of accounts as well as owning your own accounts - managing their operational needs while developing and closing value added opportunities. You will collaborate closely with internal teams and clients to ensure the strength of the partnerships with acquirers to maximize the value of the Mastercard and payment ecosystem. Role • Account Management: Own the relationships and P/L for a select group of existing acquirers and sponsor banks. Respond to their queries in a timely manner and identify operational improvements . Track performance and ensure adherence to Mastercard rules. • Business Development : Identify new and/or unique revenue opportunities and develop business case for internal approval for the acquiring segment. Work closely with senior account team members to develop new bundles and sales strategies for Mastercard products and services to add value to the client relationships. • Commercialization and Delivery: Manage projects across the entire acquiring account management team to ensure our clients and internal teams are aligned and moving forward to implement contracted products and realizing the value of the offerings • Project and Process Management: Create and maintain a set of standards for account planning, tracking of team/account performance, and client engagement to be applied across the team Manage the global engagement framework and interaction across the global acquiring accounts. All About You: • Familiarity with the payment ecosystem - and the roles of various players (e.g., acquirers, issuers, payfacs, ISOs) • Strong interpersonal and communication skills - ability to build strong working relationships at all levels including key c-suite executives at key acquiring partners • Leadership experience on cross-functional teams • Experience executing and managing sales and go to market strategies • Track record of project management success • Demonstrated in-depth knowledge of MasterCardP's core products, rules, and services • Growth oriented mind set, curious out of the box thinker and problem solver • Progressive business, technology/operations and sales experience with a good understanding of payment technology; preferably with significant experience in Business Development/ Account/Product Management • Bachelor's degree required Purchase salary range - $164,000 - 263,000 NYC salary range - $172,000 - 275,000 Mastercard is an inclusive equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary based on location, experience and other qualifications for the role and may be eligible for an annual bonus or commissions depending on the role. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance), flexible spending account and health savings account, paid leaves (including 16 weeks new parent leave, up to 20 paid days bereavement leave), 10 annual paid sick days, 10 or more annual paid vacation days based on level, 5 personal days, 10 annual paid U.S. observed holidays, 401k with a best-in-class company match, deferred compensation for eligible roles, fitness reimbursement or on-site fitness facilities, eligibility for tuition reimbursement, gender-inclusive benefits and many more. Pay Ranges Atlanta, Georgia: $164,000 - $263,000 USD New York City, New York: $197,000 - $316,000 USD Purchase, New York: $189,000 - $302,000 USD | |