Manager, Services Business Development- National Segments
Boston, MA
| Employer: | Mastercard |
| Category: | Consultant |
| Job Type: | Full Time |
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Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Manager, Services Business Development- National Segments The Services team is a key differentiator for Mastercard, providing cutting-edge solutions and services that help our customers grow and succeed. Focused on thinking big and scaling fast around the globe, this agile team is responsible for end-to-end solutions for a diverse global customer base. Centered on data-driven technologies and innovation, these services include payments-focused consulting, loyalty, Security Solutions, Open Banking, Marketing programs, business experimentation, and data-driven insights and risk management services. Mastercard Services Business Development team is primarily responsible for: • Working with Mastercard client account teams to effectively manage and help solve issues for client accounts • Providing clients with custom Payments Consulting Services and Insights, Marketing Services, Loyalty Programs, Security Solutions, Open Banking, Data, Insights and AI services • Managing internal and external relationships to help drive Services and Mastercard's businesses The purpose of a Business Development Manager role is to: • Manage a major client account or cluster of client accounts • Solve client issues by developing appropriate solutions • Own and drive sales opportunities Role Member of a business development team that is responsible for clusters of accounts or a major account, who works with Mastercard account teams and clients, and who helps ensure effective delivery of services and solution capabilities across several Lines of Business and Product Groups: •Lead sales calls and new client development across all lines of Business for a large account or an assigned set of accounts •Capture senior and mid-level clients' implicit business needs in addition to articulated requests, and identify most critical aspects of the problem •Translate objectives into key hypotheses and structure work for large/complex projects or ill-defined problems •Deliver against sales targets for existing accounts and contribute to Mastercard deal bids •Leverage deep knowledge of all the Mastercard Services capabilities and how they fit together to offer new innovative solutions •Contribute to formal and informal pitches, from "storyboarding" through face-to-face presentation •Create succinct, persuasive written materials tailored to the "level" of the audience •Contribute to project delivery, quickly identifying shortcomings in projects and taking remedial action •Manage complete capture of assignment knowledge and drive to ensure it is available firm-wide (knowledge management) •Contribute as a thought leader to the development of intellectual capital, point of views, articles, and blogs •Represents and leads Services participation in Mastercard account team meetings, Account Planning sessions, as well as external client meetings All About You • Undergraduate degree required • MBA or relevant post graduate degree recommended • Payments and specifically cards experience recommended Experience: • Demonstrated ability to successfully manage and sell to a large client or cluster of clients • Demonstrated ability to initiate and develop a sale • Excellent verbal, written and presentation skills • Excellent analytical and problem solving skills, including ability to frame the customer's opportunity in financial terms • Ability to think from the perspective of the customer • Practical, yet creative and innovative • Track record of overachievement • High energy/passion/output • Positive attitude and team player • Knowledge of payment eco-system • Demonstrated ability to oversee large, complex project execution Purchase, New York Salary Range: $132,00-$206,000 Mastercard is an inclusive equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
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