Senior Specialist, Product Experience Design
Harrison, NY
| Employer: | Mastercard |
| Category: | Design |
| Job Type: | Full Time |
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Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Senior Specialist, Product Experience Design Role Overview Mastercard Foundry is the innovation engine of Mastercard and a hub for new product development. We do this by driving product innovation in emerging technologies and interfaces while focusing on developing a point of view to enhance existing solutions and new use-cases. We also focus on building revenue generating ecosystems and flywheels that can be standalone in adjacent segments and markets. As a Product Designer of Mastercard Foundry, you will thrive at the intersection of design, data, and technology. You will have the unique opportunity to deliver solutions and artifacts for various B2B & B2B2C digital data products from concept to launch through the Design Thinking process and agile execution. Working in a cross-functional environment, you will be expected to collaborate closely with product managers, developers, researchers, data scientist and SMEs to deliver optimal user experience to our customers. Key Responsibilities Ownership Owns design process and deliverables Help advocate for the importance of design thinking mindset Collaborate Participate in Design Thinking activities with stakeholders, SME, and fellow designers Collaborate cross-functionally to deliver user-centered design solutions Collaborate with researchers to understand user's needs and behaviors Design Through pair-design process, select and conduct appropriate user-centered design techniques Effectively propose design decisions, heavily influenced by user research findings Create and test design solutions through an iterative process Produce and iterate on experience artifacts including user flows, information architecture, wireframes, prototypes, low/high fidelity sketches, and design specifications Study and adopt the design system to deliver digital product fully aligned with Mastercard's design standard Team Culture Contribute to team values and culture priorities Basic Qualifications Experience in UX design for digital products from concept to launch Experience in Design Thinking/Human-centered design Excellent interaction design skills in prototyping, interaction models and other relevant areas Ability to leverage and follow design systems Ability to translate complex information into clean and aesthetic design outputs A bachelor's degree or equivalent combination of experience and formal education. Ability to travel: anticipated to be less than 20% Preferred Qualifications Passion for data products, including data/information visualization Product design experience in the payment, banking, or FinTech domains Experience in (and appreciation for) rapid prototyping and Lean UX Passion for working in a global, highly diverse, multicultural working environment Specialized training/experience in User Experience Design, User Interface Design, Human factors, Usability, or Information Design strongly preferred Mastercard is an inclusive equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
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