Teammate Experience Program Manager - Smithfield, RI
Smithfield, RI
| Employer: | Renewal by Andersen |
| Category: | Management |
| Job Type: | Full Time |
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Why Renewal by Andersen? True multi-taskers, our retail operations team is proud of the products we install and dedicated to going the extra mile for our homeowners every day. A reputation that stands apart We've long understood that a quality experience is in the details. All of the engineering and craftsmanship we put into our products would mean little without the very best teams to back them up with service, warranty, field operations, logistics, and customer service and support. Top-to-bottom expertise Our business isn't just making custom windows, it's providing a world-class homeowner experience at all touchpoints. True multi-taskers, every member of our retail operations team is dedicated to our products AND our process. A legacy of innovation Our operations teams are the lynchpin of our business, challenging themselves each day, recognizing and rewarding success, taking pride in their work, and honoring a legacy built on doing the right thing. Job Details - WHAT YOU'LL BE DOING - Company Wide Councils: - Serve as the primary liaison, overseeing two to three councils' annual calendars and budgets, and ensuring programs align with company values and goals. - Survey Follow-Up & Action Plans: - Analyze workplace experience survey feedback, collaborate with leaders to develop and implement action plans, and track their effectiveness to ensure continuous culture improvement. - DEIB Council & Strategy Development: - Contribute to the creation and execution of Esler's DEIB strategy, including the development of a new DEIB council in collaboration with key stakeholders, ensuring alignment with company values. - People Team Programming: - Work alongside other members of the People Team to support various activities and initiatives that foster an exceptional workplace culture. WHO YOU ARE - Empathetic & Inclusive: You are committed to creating a compassionate environment where everyone feels respected, heard, and valued by doing business with love. - Proactive & Solutions-Oriented: You think ahead, seeking out innovative ways to improve the teammate experience. - Strong Communicator: You're skilled at both listening and clearly articulating ideas across teams and stakeholders. - Passionate About DEIB: You're deeply committed to diversity, equity, inclusion, and belonging and excited to drive change. - Collaborative & Supportive: You work well with others to achieve collective goals, while respecting individual contributions. SKILLS AND EXPERIENCE - Strong written and verbal communication skills - Proven ability to manage multiple projects, including calendars and budgets - Analytical skills to derive insights from data - Experience in DEIB strategy or workplace inclusivity initiatives - Creative and proactive in improving workplace culture - Strong interpersonal skills and ability to collaborate cross-functionally - A bachelor's degree in a relevant field is preferred; equivalent experience or specialized certifications in DEIB, HR, or leadership development are also valuable. - Experience in workplace culture initiatives, including DEIB strategy development and training. - Proven track record of managing projects and cross-functional collaboration. - Proficiency in Microsoft Office, with the ability to quickly learn and adapt to new technologies and software. - Experience working in Canva is a plus. BENEFITS - Medical, Dental, and Vision Insurance - Teammate Assistance Plan - Tuition Reimbursement - 401k with 50% match up to 6% of your annual pay - Paid Time Off - Company Paid Holidays - Paid Volunteer Time - And more! Pay: $70,000 - $80,000 base + quarterly bonus Empowered to be Extraordinary. We believe in our people. And that's why we empower you to develop a career path that supports your unique voice and talents. THE ESLER COMPANIES - RENEWAL BY ANDERSEN STORY Renewal by Andersen is the full-service window-replacement division of 120-year-old Andersen Corporation, the owner of the most trusted family of window brands in America. RbA was founded to redefine the industry and offer a different-and better-window-replacement experience. The Esler Companies is the holding company for a fleet of the top RbA "affiliates" in Arizona, Colorado, Greater Nevada, Texas, Oklahoma, Greater Philadelphia, Southern New England, Southern Maine, Northern New Hampshire, and a sales and marketing 'engine' in Northborough, Massachusetts. We are a proud equal-opportunity employer. We are committed to fair hiring practices and to creating a welcoming environment for all team members. Esler Companies LLC is committed to maintaining a safe, healthy, and drug-free workplace for all teammates. Please note that we participate in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Esler Companies will often use SMS to communicate with candidates. Candidates can choose to opt-out at any time. | |