Vice President, Foundry Chief of Staff
Tampa, FL
| Employer: | Mastercard |
| Category: | Other |
| Job Type: | Full Time |
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Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Vice President, Foundry Chief of Staff Vice President, Foundry Chief of Staff Who is Mastercard? Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all. Overview Mastercard Foundry powers Mastercard's ability to create and deliver differentiated products, services and experiences. Across our teams, we focus on the future and explore customer behavior, trends, and technologies that unlock customer value and drive business growth. We do this across four 4 pillars: • Strategic Insights: Discovering the commercial value of emerging technologies and end customer insights through research and strategic partnerships • Product Development: Differentiating Mastercard in the eyes of our customers through content and services. • Customer Engagement: Derisking the introduction of new products and services through agile development, customer centric research, insights and experiences. • Growth Operating System: Enhancing our growth operating system through skills development, best practices, tools and infrastructure The VP, Foundry Chief of Staff is a key member of the Foundry Senior Management Team (SMT) and reports directly to the Chief Innovation Officer. Leading a small team, the role combines the responsibilities of Strategy Lead, Chief of Staff and Innovation Management in one role. Role Strategy: • Plays a critical role as part of the Foundry senior management team to define Foundry's goals and objectives and ensures the delivery of Key Performance Indicators (KPIs). Communicates Foundry objectives and progress across Foundry and other Mastercard teams. • Supports Chief Innovation Office on engagements in partnership with Foundry's Customer Engagement & Innovation Enable team • Must offer a strong voice and provide perspectives on strategic areas based on macro-economic or technology trends impacting payments and commerce • Must ensure that all elements of Foundry strategy are translated into measurable and actionable plans and holds self and other members of the Foundry SMT accountable for delivery • Ensures Foundry portfolio governance through tracking the product development pipeline and progress across Studio stages. Operations: • Works with Foundry's business partners to lead all matters related to finance, personnel, reporting and communications globally • Facilitates resourcing and prioritization across portfolios, Research & Delivery and Customer Experience & Design, ensuring the balance between discovery and delivery • Responsible for delivering Foundry townhalls, Foundry knowledge sharing sessions, senior management workshops as well as supporting other Mastercard global sessions with speakers from the Foundry SMT • Execution of this role includes (but not limited to) activities such as: investment community materials, webcasts, quarterly reporting to Chief Services Officer and CEO level, management committee / board level documentation, or customer briefing documentations Innovation Management: • Leads Product Council process for Foundry, ensuring all Foundry products are validated against Desirability, Feasibility, Viability (DFV) and acts as the Studio liaison for Foundry portfolios. • Runs Foundry team culture initiatives, ensuring Foundry teams continue to collaborate across teams and ensures a feedback loop through surveys, focus groups • Responsible for the delivery of employee innovation engagement across Mastercard together cross-functional partners All About You The successful candidates will possess the following skills and competencies: • INNOVATIVE: Not afraid to challenge the status quo, question assumptions and generate new ideas by looking at issues from multiple angles • CURIOUS: Open to learning and exploring new technologies, information and practices; interested in understanding how things work • FLEXIBLE: Remains engaged during stressful situations brought on by ambiguity and conflict • COURAGEOUS: Takes calculated risks and purposefully puts self in challenging situations where success is not always guaranteed • CONNECTOR: Takes time to reflect on experiences; spends focused energy processing information, gaining deeper insights into problems, themselves and others as a result • COMMERCIAL: Has a strong sense of commercial value both for clients and for Mastercard and can create value propositions that translate between these And have/be: • Critical thinker, curious about the world and able to translate curiosity into strategic issues and to resolve by working with others to create actionable outputs • Highly organized, can manage multiple efforts in a structured way and able to independently deliver responsibilities on time • Exceptional communication and collaboration skills, able to confidently work across all levels and to tailor message depending on audience and objective. Must have persuasive "presence" and ability to effectively communicate technology to businesspeople and business to technology people. • Highly collaborative with ability to build and maintain strong working relationships across multiple functional areas to engage and influence business partners • High energy, can-do attitude, strong desire to succeed • Leadership skills-must be able to influence others without reporting relationships • Analytical and strategic skills • Ability to link technology and business creatively and effectively • Ability to act effectively as a brand ambassador for Mastercard Foundry • Bachelor's degree, MBA (preferred) • Some travel required Corporate Security Responsibility Every person working for, or on behalf of, Mastercard is responsible for information security. All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and therefore, it is expected that the successful candidate for this position must: • Abide by Mastercard's security policies and practices; • Ensure the confidentiality and integrity of the information being accessed; • Report any suspected information security violation or breach, and • Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. Updated 3 December 2024 Mastercard is an inclusive equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
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