Welcome to Whataburger Careers!
This position evaluates business processes, anticipates, formulates, and defines business requirements through research and fact-finding combined with an understanding of applicable financial business systems. Recommends moderately complex solutions while focusing on the analysis of business and user needs. Documents requirements, performs UAT, and develops internal training in support of enhanced processes. Facilitates change management by partnering with the business to adopt and implement updates to processes, procedures, and systems.
Total Rewards:
- Competitive Weekly Pay
- Bonus Program with 250% Upside Potential
- Performance for Pay Program - Eligibility to Receive a Pay Increase Once a Year, Based on Performance
- Opportunities for Career Development and Growth
- Healthcare and Life Insurance Benefits
- Paid Time Off - 5 Weeks on Day 1
- Flex Weeks - Remote Work Arrangement
- Paid Corporate Holidays
- 401(k) Savings Plan with a Competitive Company Match
- Paid Parental Leave - Subject to Eligibility Requirements
- Short-Term Disability
- Long-Term Disability
- Scholarship Program - You and Your Dependents are Eligible!
- Whataburger Family Foundation (Hardship Grant Assistance)
- Discounted Meals For You and a Guest
- Wireless Service Discounts
- Computer & Software Discounts
- Fitness / Gym Discounts
- Awards and Recognition For All You Do
- Retirement Celebration Program
Responsibilities:
- Implements governance, process and procedures, and control documents to ensure continuous improvement.
- Executes initiatives and business improvements by analyzing business requirements to understand the business needs and to determine what solution(s) can best fulfill those needs.
- Performs current state assessments against target state to identify people, process, technology, and information gaps.
- Presents and translates the system design to business sponsors and department heads to ensure the system design will meet the customers' requirements.
- Elicits, analyzes, specifies, and manages requirements for the requirements management process.
- Designs test plans and scripts for system updates. Executes UAT against test plans and scripts.
- Facilitates groups of business and technical resources to gather requirements and create functional design documents outlining people, processes, and system changes.
- Supports the execution of project change management in partnership with the project team and the business.
- Assumes additional responsibilities as assigned.
Education:
- Bachelor's degree or equivalent work experience required
Experience:
- Experience in contributing to the management of projects is preferred
- 4+ years' experience as a Supervisor, Business Analyst, Business Systems Analyst, or Functional Analyst is preferred
- 3+ years' experience preferably in restaurant industry
Knowledge, Skills & Abilities:
- Proficiency in MS Office Word, Excel, Outlook, Power Point and Visio (as applicable)
- Proficiency in Human Capital Management Systems a plus
- Knowledge of project governance, project management, and translating technical issues and solutions to non-technical partners
- Ability to communicate well with the general public and experience in establishing and maintaining an effective working relationship with management, vendors, and co-workers
- Ability to work in a team environment
Working Conditions/Travel Requirements:
- Expected to work the necessary time to satisfactorily fulfill job responsibilities
- Must be able to report to work timely and as required by operational/business needs
- Must be able to work a full-time schedule and work outside of normal business hours when necessary
- Some travel, both locally and long distances, (including air travel), to worksites, meeting sites, and other locations may be necessary.
300 Concord Plaza Dr San Antonio TX 78216-6903
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