Beauty Training Manager - Herald Square: Kiehl's
Remote
| Employer: | Macy's |
| Category: | Retail |
| Job Type: | Full Time |
Description | |
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Bring Your Amazing Self to Work At Macy's, Inc. we're on a mission to create a brighter future with bold representation for all. This is our Mission Every One. We know that each person here is unique. So we respect and invest in each individual to create growth, pride, and satisfaction. If we are able to bring our whole selves to work, it translates into a more abundant and wider array of ideas and energy for all to benefit from. Our success will be built on amazing colleagues, working together. Job Overview The Beauty Training Manager drives sales through focused execution of My Macy's, Omni, and Customer Experience initiatives, including Virtual Selling and sales via Social Media Platforms. They work alongside the Sales & Customer Experience Manager to advance the business, leverage product knowledge, and expand the skills of the team. The manager trains, coaches, and develops a team of Counter Managers, Beauty Advisors, and Make-up Artists, leading them through new training and initiatives while holding them accountable. All activities related to training, building a repeat client base, elevated merchandise presentation, and maintaining a clean, neat, organized shopping environment for customers are within their responsibility. What You Will Do
Skills You Will Need Sales Leadership: Demonstrated ability to plan, lead, and surpass sales goals through effective selling floor leadership, coaching, and recognition. Event Management: Proficiency in organizing, outlining, and executing events aimed at boosting business volume, including vendor partnerships and appointment planning. Coaching and Development: Experience in fostering Customer Experience by coaching Beauty Colleagues to consistently demonstrate effective selling behaviors and enhance sales and loyalty through My Client. Ability to recruit, train, coach, and develop a team of Beauty Colleagues while overseeing all leadership functions related to timekeeping, annual reviews, and performance management. Training and Development: Skilled in ensuring Beauty Colleagues and Counter Managers are fully trained on new application techniques or initiatives and coaching them to utilize current training to reinforce client relationships. Communication and Collaboration: Strong communication and collaboration skills to effectively work with Sales and Customer Experience Managers, Store teams, and Beauty Colleagues to lead event execution and selling initiatives at the counter. Ability to communicate advertising and sales information to the team effectively. Organizational Skills: Strong organizational skills and the ability to adapt quickly to changing priorities. Interpersonal Skills: Strong interpersonal skills, including the ability to empower and develop teams, collaborate effectively, and function as a member of a team. Who You Are
What We Can Offer You
About Macy's Now is an exciting time for a Macy's career as we continue to focus on creating exciting and memorable experiences for every Macy's customer, whether their journey starts online or in the store. Our opportunities in Sales, Merchandise, Operations, Customer Service, Warehouse, Marketing, and other areas let you express your creativity and commitment to excellence, grow your career and make a difference to your Macy's colleagues and customers. Bring your creativity, energy, and ideas to the Macy's team - Apply Today! STORES00 | |