Manager, Advising

Online, TX

Employer:	Lone Star College
Category:	Other
Job Type:	Full Time
Description
Commitment to Mission This job carries with it the obligation to uphold the Mission of Lone Star College (LSC) in carrying out the duties of the position. A commitment to positive interpersonal behaviors, professional communication, integrity, leadership, stewardship, respect and accountability to LSC students and employees is essential. Cultural Beliefs One LSC Student Focused Own It Foster Belonging Cultivate Community Choose Learning The Chronicle of Higher Education's "Great Colleges to Work For®" is designed to recognize colleges that have been successful in creating great workplaces and to further research and understanding of the factors, dynamics and influences that have the most impact on organizational culture at higher education institutions. Lone Star College has been recognized in multiple categories. Campus Marketing Statement Lone Star College-Online Lone Star College offers high-quality, low-cost academic transfer and career training education to 80,000+ students each semester. LSC has been named a 2023 Great Colleges to Work For® institution by the Chronicle of Higher Education. LSC consists of eight colleges, seven centers, eight Workforce Centers of Excellence and Lone Star Corporate College. LSC-Online, the newest LSC campus, features dedicated instructors and offers courses for students who are enrolling in a 100% fully online program. The LSC-Online Campus is an independent campus led by the Executive Vice Chancellor/ CEO, Online Campus. LSC-Online will provide a guaranteed schedule so that students can complete the programs in a two-year period if they so desire. Location address is 20515 SH 249 (SH 249 and Louetta Road) Houston, Texas 77070. Job Description PURPOSE AND SCOPE: The Manager of Advising oversees staff and/or specific program(s) involved in implementing specific activities or processes. Strategically plans, implements, and manages advising program initiatives as assigned by leadership. Functions include, but are not limited to, a case management advising model, VA Services, transfer services, International/ESOL Services, pre-enrollment sessions, advisor training programs, and assessments. The Manager oversees daily operations and provides guidance and solutions for issues that need to be addressed for advisors, front desk staff, other department employees and students. ESSENTIAL JOB FUNCTIONS: Supervise full-time and part-time Advising staff; Provides strategic direction, guidance, and professional development opportunities for continued success and growth Ensure business process documentation is created, and conduct training sessions for staff as needed Ensure daily operations run smoothly and align with defined goals and processes Provide guidance and solutions for issues that require escalation Continuously evaluate the effectiveness of programs through surveys and other assessments; Seek opportunities to improve services as needed Prepare and submit monthly reports detailing Advising activities and their effectiveness and impact on student success; Identify ways to improve/enhance current programs Develop and conduct assessments designed to gauge the effectiveness of Advising/case management initiatives Advise students on proper courses selection for all credit degree programs, credit and non-credit certificates programs, TSI regulations, course requisites, and associated with University Center and other colleges or universities Actively participate as a department representative on various committees, meetings, and workshops Work with local school district on advising early college, dual credit, tech prep students or potential prospective student Responsible for other reasonable, related duties as assigned KNOWLEDGE, SKILLS AND ABILITIES: Ability to meet specific deadlines on a daily basis Ability to respond to emergency calls as needed Excellent written and communication skills Excellent interpersonal and facilitation skills Ability to work in a diverse college setting Above average skills in computer and database applications PHYSICAL ABILITIES: The environment involves everyday risks or discomforts that require normal safety precautions typical of such places as classrooms, offices, meeting and training rooms, and libraries, College-owned vehicles. This requires use of safe work practices with office equipment, avoidance of trips and falls, observance of fire regulations and traffic signals. The work area is adequately lighted, heated, and ventilated. WORK SCHEDULE AND CONDITIONS: Equipment used includes, PC workstation running on a LAN in a Microsoft Windows environment, calculator, phone and other general office equipment Interface with internal and external contacts as needed to carry out the functions of the position Work is performed in a climate-controlled office with minimal exposure to safety hazards REQUIRED QUALIFICATIONS: Bachelor's degree and at least 3 years of experience, or an equivalent combination of education and experience Experience must include at least 3 years of experience in academic advising Salary Hiring salary range is: $54,528 - $62,707. Lone Star College provides a hiring salary range for all posted full-time non-faculty positions. Where your salary offer would fall in that range is determined by your related experience and education. Should you receive an offer of employment from Lone Star College, the resume submitted in the application process will be utilized to calculate your salary offer. The information outlined below will provide the Office of Human Resources everything needed to determine an accurate starting salary. Your resume should provide a complete picture of your work experience. The resume should include the following information for each position listed: Length of time (specific months and years) of employment If the position was full time or part time If the position was paid or unpaid Level of degree completed including date earned. Unofficial transcript for highest earned degree Additionally, any certifications listed as required or preferred in the Lone Star College job description should be included in the resume submitted. Benefits Marketing Statement By joining our top-notch institution, you will enjoy being a part of an organization that offers a supportive, collegial work environment and excellent work/life balance. This includes a full comprehensive and competitive benefits package, a generous number of paid holidays and vacation days, wellness programs, tuition waiver, professional development opportunities and more. Special Instructions Go to the Job Search page, click on 'My Activities' at the top of the page. Under My Cover Letters and Attachments you will click on 'Add Attachment.' Please be sure to put the Job ID# in the title once you name your file for cover letters only, unless you attached your cover letter with your resume. If you are applying for an Instructional position (i.e. Faculty, Adjunct Faculty, Instructor), please ensure you include the following to be considered: Resume/CV, Cover Letter, Teaching Philosophy, and unofficial transcripts. You must limit your file name for any attachment to 40 characters or less. How to Apply ALL APPLICANTS MUST APPLY ONLINE ONLY We will not accept application material received via fax, email, mail, or hand delivered. Postings for part-time and adjunct positions are active for the academic year. By selecting the option to receive notifications on your profile, you will begin receiving electronic communication regarding new opportunities with Lone Star College (LSC). If selected for an interview, a recruiter will contact you by phone, or email to schedule an interview. Lone Star College participates in the E-Verify program, under which Lone Star College provides the federal government with information from each new employee's Form I-9 to confirm that the employee is authorized to work in the United States. More information on the E-Verify program is available at www.dhs.gov/E-Verify . Lone Star College is an EEO Employer. All positions are subject to a criminal background check.

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Manager, Advising

Online, TX

Description