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Part-Time Specialist II, Student Retention

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North Harris, TX

Employer:  Lone Star College
Category:  Other
Job Type:  Part Time

Description

Commitment to Mission

This job carries with it the obligation to uphold the Mission of Lone Star College (LSC) in carrying out the duties of the position. A commitment to positive interpersonal behaviors, professional communication, integrity, leadership, stewardship, respect and accountability to LSC students and employees is essential.

Cultural Beliefs
  • One LSC
  • Student Focused
  • Own It
  • Foster Belonging
  • Cultivate Community
  • Choose Learning

  • The Chronicle of Higher Education's "Great Colleges to Work For®" is designed to recognize colleges that have been successful in creating great workplaces and to further research and understanding of the factors, dynamics and influences that have the most impact on organizational culture at higher education institutions.

    Lone Star College has been recognized in multiple categories.

    Campus Marketing Statement

    Lone Star College-North Harris

    Lone Star College offers high-quality, low-cost academic transfer and career training education to 80,000+ students each semester. LSC has been named a 2023 Great Colleges to Work For® institution by the Chronicle of Higher Education.

    LSC consists of eight colleges, seven centers, eight Workforce Centers of Excellence and Lone Star Corporate College.

    Lone Star College-North Harris, nestled on 200 acres of piney woods, is the original and largest college in the Lone Star College System family. Serving the community for more than three decades, LSC-North Harris offers more than 60 programs of study, including university-transfer and numerous education courses and programs. LSC-North Harris is keenly focused on leading-edge technology in emerging technical job fields.

    Location address is 2700 W.W. Thorne Drive, Houston, TX 77073.

    Job Description

    PURPOSE AND SCOPE:

    The PT Specialist II, Student Retention supports the admissions and records functions of Lone Star College. Ensures excellent customer service, as well as compliance for bacterial meningitis, residency, prerequisites, transcript evaluation, biographical data and graduation requirements.

    ESSENTIAL JOB FUNCTIONS:
  • Delivers excellent customer service assi stance to each applicant/student
  • Assists with daily operations and act as general point of contact for Retention Department
  • Answers all basic inquiries about campus resources for students
  • Enters and tracks data regarding student accounts inquiries
  • Executes enrollment calling campaigns for students
  • Responsible for other reasonable, relate d duties as assigned


  • KNOWLEDGE, SKILLS, AND ABILITIES:
  • Ability and willingness to treat all employee, parents, and children with respect and dignity
  • Ability to maintain confidentiality at all times
  • Strong customer service skills
  • Ability and commitment to work collaboratively
  • Knowledge and experience working with youth
  • Knowledge and ability to use PC and common office software


  • PHYSICAL ABILITIES:

    The work is sedentary. Typically, the employee sits comfortably to do the work. However, there may be some walking; standing; bending; carrying of light items, such as papers, books, or small parts; or driving an automobile. No special physical demands are required to perform the work.

    WORK SCHEDULE AND CONDITIONS:
  • Equipment used includes, PC workstation running on a LAN in a Microsoft Windows environment, calculator, phone and other general office equipment
  • Interface with internal and external contacts as needed to carry out the functions of the position
  • Work is performed in a climate-controlled office with m inimal exposure to safety hazards


  • REQUIRED QUALIFICATIONS:
  • High school diploma or GED


  • Salary

    Hourly Pay Rate is $13.52.

    Benefits Marketing Statement

    By joining our top-notch institution, you will enjoy being a part of an organization that offers a supportive, collegial work environment, excellent work/life balance, tuition waiver, participation in a tax deferred retirement plan and more.

    Special Instructions

    Go to the Job Search page, click on 'My Activities' at the top of the page. Under My Cover Letters and Attachments you will click on 'Add Attachment.' Please be sure to put the Job ID# in the title once you name your file for cover letters only, unless you attached your cover letter with your resume.

    If you are applying for an Instructional position (i.e. Faculty, Adjunct Faculty, Instructor), please ensure you include the following to be considered: Resume/CV, Cover Letter, Teaching Philosophy, and unofficial transcripts.

    You must limit your file name for any attachment to 40 characters or less.

    How to Apply

    ALL APPLICANTS MUST APPLY ONLINE ONLY

    We will not accept application material received via fax, email, mail, or hand delivered.

    Postings for part-time and adjunct positions are active for the academic year. By selecting the option to receive notifications on your profile, you will begin receiving electronic communication regarding new opportunities with Lone Star College (LSC).

    If selected for an interview, a recruiter will contact you by phone, or email to schedule an interview.

    Lone Star College participates in the E-Verify program, under which Lone Star College provides the federal government with information from each new employee's Form I-9 to confirm that the employee is authorized to work in the United States.

    More information on the E-Verify program is available at www.dhs.gov/E-Verify .

    Lone Star College is an EEO Employer. All positions are subject to a criminal background check.
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