Omnichannel Inventory Specialist, Stone Mountain - Full Time (1130)

Stone Mountain, GA

Employer:	Macy's
Category:	Marketing
Job Type:	Full Time
Description
About Macy's is proudly America's Department Store. For more than 160 years, Macy's has served generations at every stage of their lives. Customers come to us for fashion, value and celebration. Macy's Merchandising curates the best national and private brands to support our customer's self-expression from off-price to luxury. Merchandising ensures Macy's is the premier fashion authority using a high acumen for products and trends as well as strong relationships with vendors in the marketplace. Our team maximizes sales and gross margin for each product category by identifying, procuring, and assorting the products that our customers demand. Do you have an eye for products and trends? Join Macy's Merchandising and create connections that surprise and delight our customers at every turn. Job Overview The Big Ticket Omni Inventory Specialist provides support to the merchant and selling teams, while delivering a "best in class" customer experience. This Specialist's primary responsibilities are to review customer orders and create purchase orders to the customers' specifications. The Specialist will create orders and communicate with the store sales colleague when needed to resolve any issues/ambiguity within a specified time period. Specialists are required to work with appropriate personnel in buying offices in order to place accurate orders for Macys.com and our stores. Essential Functions Processing of customer sales checks to create purchase orders. Responsible for follow-up when needed and ensuring the customer's saleschecks are completed in standard. Creating purchase orders for the merchant team to stock the warehouses and stores with merchandise. Creating purchase orders for customer sales for items with "live vendor inventory" stock. Communicate with store sales colleagues and vendors to coordinate resolution of customer issues in a timely and professional manner. Gain a solid understanding of Reservation, Purchase Order, and Receiving systems in order to perform daily tasks. Review online screens for current pricing and product selection and address discrepancies with store colleagues in a professional & timely manner. Communicate with Buyers, Planners, and management to resolve issues. Follow up as needed. Maintain log of orders created for follow-up as needed. Qualifications and Competencies Associate's Degree or greater preferred. Great written and verbal communication skills. Ability to read and interpret instructional documents such as reports and procedure manuals. Must be able to work independently once direction has been provided and be effective in a group environment. Knowledge of MS Office computer programs are required Ability to work a flexible schedule based on department and Company needs. Supply Chain Only and Colleagues Working in a Supply Chain Facility except in locations governed by a Collective Bargaining Agreement: Random drug testing for all colleagues will be conducted on a monthly or semi-monthly basis, depending upon factors including but not limited to the size of the facility and the number of colleagues on roll. Colleagues will be randomly selected for testing by a third party. Testing must be completed on the same workday the colleague is informed of selection for testing, absent extenuating circumstances. In all circumstances, testing must be completed within 24 hours of notification.

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Omnichannel Inventory Specialist, Stone Mountain - Full Time (1130)

Stone Mountain, GA

Description