Lead Field Service Technician

Plymouth, MN

Employer:	Honeywell
Category:	Customer Service
Description
Join a team recognized for leadership, innovation and diversity As a Lead Field Service Technician here at Honeywell, you will have the opportunity to join our Field Service team, ensuring efficient and effective service delivery to our customers. You will develop and implement strategies to optimize field service operations, driving customer satisfaction and business growth. Collaborating with cross-functional teams, you will drive continuous improvement initiatives and establish strong relationships with key stakeholders. You will report directly to our Sr. Field Service Supervisor in Plymouth, MN and you will be travelling to customer sites throughout Minnesota. Key Responsibilities Preventive Maintenance, Corrective Maintenance, and Emergency Support maintenance of customer's Honeywell Quality Control Systems. Troubleshoot and solve system and process related problems. Perform sensor verification and calibration. Publish critical reporting to customers including Monthly Performance, Results Reports, Correction Action Reports. Actively interface with customers at all levels. Ensures customer satisfaction through oral and written communication. Provide 24x7 emergency support to customer and technicians on a rotation schedule with other Honeywell Technicians. The annual base salary range for this position is $69,000 - $86,300. Please note that this salary information serves as a general guideline. Honeywell considers various factors when extending an offer, including but not limited to the scope and responsibilities of the position, the candidate's work experience, education and training, key skills, as well as market and business considerations. BENEFITS OF WORKING FOR HONEYWELL In addition to a performance-driven salary, cutting-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer-subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. For more information visit: click here YOU MUST HAVE 3 years of experience as a field engineer/technician in building automation / HVAC controls including but not limited to RTU, AHU, Boiler and VAV Control systems. Must have a valid driver's license. Should be available to provide on-call support as required. WE VALUE Bachelor's or Associate's Degree in Engineering or similar field. 3+ years of experience using Basic Windows and Microsoft Office experience. Ability to work safely within the Honeywell/Customer HSE requirements. Be able to work effectively both individually and with a group without need of direct supervision. Critical thinking and troubleshooting skills; capable of learning available analysis tools to solve complex system or process problems. Design/Engineer solutions to prevent reoccurring problems as knowledge is acquired. Capable of writing, reviewing, and / or editing various types of technical reports. Able to conduct formal meetings with customer management personnel. Capable of evaluating control effectiveness as knowledge is acquired. Capable of verifying and calibrating sensors as well as possessing a working knowledge of sensor operations and correctors. Knowledge of system architecture and operations as well as applicable database items needed for basic maintenance and calibration. Project a positive and confident attitude focused on meeting and exceeding customer expectations. ABOUT HONEYWELL Honeywell International Inc. (Nasdaq: HON) invents and commercializes technologies that address some of the world's most critical demands around energy, safety, security, air travel, productivity, and global urbanization. We are a cutting-edge software-industrial company dedicated to introducing state-of-the-art technology solutions to improve efficiency, productivity, sustainability, and safety in high-growth businesses in broad-based, attractive industrial end markets. Our products and solutions enable a safer, more comfortable, and more productive world, enhancing the quality of life of people around the globe. Learn more about Honeywell: click here THE BUSINESS UNIT Honeywell Building Automation (BA) is a cutting-edge global provider of products, software, solutions, and technologies that enable building owners and occupants to ensure their facilities are safe, energy efficient, sustainable, and productive. BA products and services include advanced software applications for building control and optimization; sensors, switches, control systems, and instruments for energy management; access control; video surveillance; fire products; and installation, maintenance, and upgrades of systems. Revenues in 2022 for BA were $6B and there are approximately 18,000 employees globally. To learn more, please visit click here Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, care or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status. Learn more about inclusion and diversity: click here Additional Information JOB ID: HRD254168 Category: Customer Experience Relocation Tier: Not Applicable Security Clearance: Aviation Authority (FAA for US): Band: 02 Referral Bonus: 1500 Requisition Type: Standard Requisition US Citizenship: FLSA Statement: FLSA CODE: Nonexempt Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.

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Lead Field Service Technician

Plymouth, MN

Description