Duties
DUTIES AND RESPONSIBILITIES: Interpretation and translation of policies, regulations, laws and practices within the scope of the employees' duties. Provides direct supervision, tasking, programmatic and individual evaluation of the assigned staff and others as directed by the Unit Chief. Provides guidance and assists overseeing ISOU's programs (Medical Air Operation, Ground Operations, MIO-USCG Support, Special Operations Reserve (SOR), ISOU Training, Sustainment Training, First Responder Continuity Training, Altitude Physiology/Aerospace Medicine Continuity Training, Clinical Practice, Aircrew Training, Crew Safety, Logistics/Supply, Medical Equipment, Public Health Information, Transport Safety & Quality, Medical Records, Peer Review, Credentials, Communication, Awards and Base Leads Programs) and within the mission, vision, and goals of the organization. Serves as an expert in programs development, expansion, and sustainability. Provides guidance to professional and technical staff in areas of program planning, development, and evaluation. Incumbent will develop and carry out a plan for evaluating program efficiency, effectiveness, and currency. Maintains a deployable status 24/7 in support of IHSC Special Operations missions to include: Air Operations, Ground Operations, and Sea Operations with maximum of two sea deployment as needed by USCG. Provides mentoring and career development strategies to all assigned officers. Remains flexible and able to adapt to sudden changes in schedules and work requirements which may mean cancellation of leave if it interferes with unexpected missions or trainings. Must be able to travel 50% of the time or more as required. Assists with compiling monthly reports for submission to IHSC HQ. Participates in IHSC supervisory, programmatic meetings and training as assigned. Complete yearly performance evaluations for Special Operations base leads and program managers as assigned by the Unit Chief. Serves as a team member for analysis of established protocol practices, identifies areas of improvement and collaboratively drafts comprehensive recommendations for improved efficiency of essential mission components. Serves as an expert in program development and expansion (e.g., Medical Air Operations, Training, Ground Operations and MIO). Assists with preparing and delivering presentations to professional, academic, and special interest groups with expert knowledge, serves as an authority on national and international health care trends and a variety of health care service delivery issues. Analyzes health care, programs, transport and prehospital industry trends of related special population groups and mission sets. Assists in developing and implementing policies and guidelines to improve first responder health services, program delivery, and flight medicine to all assigned programs, projects and population needs. Assists Unit Chief in evaluating program goals and objectives, priorities, and activities in ISOU operations, program progress, and changing health needs and demands. In this regard, the incumbent develops and monitors an implementation plan in support of overall program goals and ICE needs. Represents the ERO/IHSC Special Operations, in the Unit Chief's absence, to other federal and non-federal agencies, grantees, and advocacy organizations, to ensure a coordinated effort in improving health care to the nation's special populations. Works with representatives of state and local health agencies, as well as professional and community-based organizations when indicated to succeed in a common designated operation. Serve as a major focal point for the exchange of information. Mastery of managerial and administrative practices including interpersonal and communication skills needed to interact with multiple federal agencies, military, state and local governments. Incumbent (RN or APP) serves as Medical Aircrew Member and first responder during ICE removal missions. Provides direct patient care for individuals in ICE custody, IHSC clinics, or during DHS missions in accordance with agency procedures, nursing guidelines, and/or clinical protocols. The incumbent works in small aircrafts, business jets, large airliners, or helicopters, which may be civilian, military and U.S. government local, state, or federal assets. Incumbent serves by providing direct patient care on land, air or sea, to noncitizens as identified in USCG Migrant Interdiction Operations and emergency medical care to U.S. Coast Guard staff in accordance with agency procedures and guidelines while shipboard. Must attend all assigned trainings and courses providing clinical, operations and leadership/managerial knowledge and skills.
Requirements
Conditions of Employment
- You must be a U.S. citizen to apply for this position.
- You must successfully pass a background investigation.
- You must successfully pass a drug screen.
- Males born after 12/31/59 must certify registration with Selective Service.
- Requirements by Closing Date: Unless otherwise noted, you must meet all requirements by the closing date of the announcement.
- Service Remaining Requirement Agreement: Upon appointment to this position, officers will be required to serve a new 18-month commitment to IHSC .
- Applicants must be a current USPHS Commissioned Corps Officer who works at IHSC.
USPHS Call to Active Duty (CAD) candidates are not eligible for this position.
Civilians are not eligible for this position.
Qualifications
COMPETENCIES: Leadership Skills Superior oral/written communication skills. Active Listening Skills. Strong Emotional Intelligence Work independently, as well as in a team-centered environment. Able to operate under pressure. Demonstrates a positive attitude. Reading Comprehension. Demonstrates strong interpersonal skills. Demonstrates strong organizational and time management skills. Demonstrates strong complex problem solving, judgment and decision-making skills. Integrity/Honesty. Cultural Competency. Diplomatic skills in communication and presentations. Sound clinical skills to provide chronic and first responders patient care. PHYSICAL DEMANDS: This is a hazardous duty position requiring extended flying time, extended sea operations, and frequent foreign country travel. This hazardous duty position requires extensive time with noncitizens in small and confined spaces, such as in aircraft, sea vessel or ground vehicle. Required to jog/fast walk up to ¼ mile. Must be able to lift, push, or carry 30 pounds. Required to perform CPR/emergency care standing or kneeling. Must have the ability to assist sick, injured, aging noncitizens or staff exiting the buildings, aircraft, sea vessels and ground vehicles. Must be able to see, hear and smell with aids if necessary Must easily alternate between kneeling and standing. Must perform duties in a stressful and often austere environment without physical limitations. Sitting and/or standing for extended periods of time (8 Hours or more). Performing repeated bending motion. Above average manual dexterity for computer operation. Phone and computer use for extended periods of time. Pass an FAA Class III Flight Physical.
Education
REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES: Minimum 3 years of prior experience as member of the ISOU Knowledge of ISOU programs, operations and missions. Preferred but not required, knowledge, skills, and abilities:
a. Master's degree in a clinical professional (RN, PA-C, FNP) or healthcare managerial field.
b. 3 years or more of program management, policy writing, active flying and/or sea operational experience with ISOU.
c. Minimum 4 years' experience in immigration health system.
d. Correctional health care experience.
e. Certification as Correctional Health Care Professional (CCHP).
f. Knowledge and/or experience with IHSC policies, NCCHC and PBNDS requirements. g. Knowledge of public health preparedness, infection control and tuberculosis management. h. Advanced Medical Life Support (AMLS), Pre-Hospital Trauma Life Support (PHTLS) certification, Trauma Nursing Core Course (TNCC), Advance Cardiac Life Support (ACLS), Pediatric Advance Life Support (PALS)/Emergency Pediatric Care (EPC), Tactical Emergency Casualty Care (TECC), National Registered Emergency Medical Tech at any level (NREMT/Basic/Advance/Paramedic), or Transport/Flight Medical Provider Course. i. Prior Patient Transport (Ground or Air) to include Aerospace Medicine or Flight Nurse experience and training in civilian or military programs. j. Minimum 3 years' experience Emergency Department, Intensive Care, or Patient Transport (Air or Ground). k. Proficient in Spanish or other secondary language. Prior military experience preferred due to necessity to understand the vital relationship and interface occurring daily with USCG and DOD training and joint operations and planning. Knowledge of ICE/IHSC mandates, program policies and guidelines, operating procedures, and various departmental initiatives. Ability to interact with a wide variety of cultures, organizations, and special interest groups. Knowledge of organizations and responsibilities of all levels of government operations. Professional knowledge of a wide range of managerial and medical concepts, principles, and practices to perform specialized medical assignments for air, land and sea missions. The incumbent must exercise a high degree of independence, initiative, judgment, and follow-through on a wide range of sensitive, complex administrative issues. Proficiency of Microsoft Office Programs: Word, Excel and PowerPoint Attend and pass all required training dependent on discipline and assigned position. Successfully be able to attain clearance at the Secret Level Maintains clinical professional skills via continuing education opportunities by self and/or agency. Maintains CPR/ACLS certification.
Additional information
This position is located within the Department of Homeland Security (DHS), Immigration and Customs Enforcement (ICE), Enforcement and Removal Operations (ERO), ICE Health Service Corps (IHSC); Office of the Deputy Assistant Director (DAD) of Health Systems Support (HSS), and IHSC Special Operations Unit (ISOU). The incumbent is supervised by the Chief of ISOU with the IHSC DAD of HSS as the reviewing official. This is a clinical and supervisory position.
As the ISOU Section Chief, the incumbent assists the Unit Chief with providing oversight of ISOU's 25 components programs. The incumbent works with a multi-disciplinary team in achieving the programmatic goals for the Division. This is a supervisory position that includes assisting with management and administrative responsibilities to include providing leadership and guidance, policy development and oversight, program assessment, including patient care as a registered nurse (RN), family nurse practitioner (FNP) or physician assistant (PA) on air, land and sea deployments.
IHSC has a multi-sector, multidisciplinary workforce of more than 1600 employees, including U.S. Public Health Service (USPHS) commissioned officers, federal civil servants, and contract staff. IHSC provides on-site direct patient care to ICE noncitizens at 20 detention facilities throughout the country and manages the provision of off-site medical care for noncitizens housed in approximately 112 additional Intergovernmental Service Agreement (IGSA) facilities. The ICE noncitizen population is approximately 34,000 noncitizens daily, with an average length of stay of approximately 30 days, and over 400,000 noncitizens annually. IHSC also provides medical support during ICE enforcement operations in the air, on the ground, and at sea.
ISOU provides specialized medical support during air, land and sea transport to include consultation, planning, education/training, management, policy formulation, program coordination, direction, direct patient care and liaison for all health matters pertaining to undocumented noncitizens in the custody of ICE. The incumbent will work alongside ICE officers, interact with civilian, state and federal government organizations, contract staff, U.S. and foreign dignitaries, and domestic and foreign law enforcement agencies including the Department of Defense (DOD). The incumbent's oversight may include support to ICE Air Operations (IAO) components involving international operations in the effort to repatriate noncitizens requiring continuity of care and medical or mental health assistance during the removal process. This may include oversight of the Migrant Interdiction Operations (MIO) component where officers provide medical assistance to the United States Coast Guard (USCG) aboard cutters and treating persons rescued or interdicted at sea.
SUPERVISORY CONTROLS:
Incumbent works under the supervision of the IHSC Chief of Special Operations. The IHSC Deputy Assistant Director of Health Systems Support serves as the incumbent's reviewing official.
DHS SUPERVISORY CONTROLS: DHS ICE ERO HHS SUPERVISORY CONTROLS: DHHS USPHS CC
Benefits
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