CBP Technician

Tucson, AZ

Employer:	U.S. Customs and Border Protection
Job Type:	Full Time
Description
Summary Organizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, Office of Field Operations, Tucson Field Office, located in Tucson Arizona. Learn more about this agency Overview Accepting applications Open & closing dates 01/15/2025 to 01/22/2025 Salary $41,097 - $53,421 per year Pay scale & grade GS 5 Location 1 vacancy in the following location: Tucson, AZ Remote job No Telework eligible No Travel Required Occasional travel - Occasional travel may be required. Relocation expenses reimbursed No Appointment type Permanent Work schedule Full-time Service Competitive Promotion potential 8 Job family (Series) 1802 Compliance Inspection And Support Supervisory status No Security clearance Not Required Drug test Yes Financial disclosure No Bargaining unit status Yes Announcement number OFO-DE(CG)-12657785-MLH Control number 827955900 This job is open to Recent graduates Individuals who have graduated from an accredited educational institute or certificate program within the last 2 years or 6 years for Veterans. Clarification from the agency Recent college graduates who have, within the previous two years, completed a qualifying Bachelors or Graduate degree. Veterans who have completed a bachelor's or graduate degree and were unable to apply within two years of receiving their degree due to military service obligation of at least 4 years, may apply within two years of their discharge from uniformed service. This announcement will be utilized to fill positions through the College Graduate Hiring Authority. Duties Joining the Customs and Border Protection Office of Field Operations will allow you to use your expertise in office administration by performing work supportive of and incidental to CBP Officers (CBPOs), CBP Agriculture Specialists (CBPAS), Entry/Import Specialists, and Fines, Penalties and Forfeiture (FPF) Officers. This position starts at a salary of $41,097.00 (GS-05, Step 1) to $53,421.00 (GS-05, Step 10) with promotion potential to $73,296.00 (GS-8 Step 10). In this CBP Technician position you will become a key team member of Homeland Security professionals performing technical duties requiring application of specialized knowledge of procedures, techniques, regulations and information. Typical work assignments include: Assisting and providing support on the full range of inspection, analysis, examination, and law enforcement activities with work related to conveyances, cargo, passenger, baggage, interdictions activities, screening packages in mail or express consignment facilities, and miscellaneous articles. Assisting the CBP Officers (CBPOs) and CBP Agriculture Specialists (CBPAS) with the scanning equipment to review contents of packages and luggage. Inputting data into automated systems on status of cases, and ensures system correctly reflects disposition and ensuring proper codes are used for seizure-related collections such as early releases, remission, etc. Generating various automated reports and performs system queries for background data necessary for decision or recommendation on particular cases or for specialists on more complex cases. Maintaining records of office workload statistics. Requirements Conditions of Employment You must be a U.S. Citizen to apply for this position Males born after 12/31/1959 must be registered with Selective Service Primary U.S. residency for at least three of the last five years (additional details below) You may be required to pass a background investigation CBP follows the DHS Drug-Free Workplace Plan for drug testing procedures As an employee of CBP, you will be joining a workforce that is dedicated to accomplishing our mission while maintaining the trust of our Nation by strictly adhering to all government ethics standards. Your conduct will be subject to the ethics rules applicable to all Executive Branch employees, and to CBP employees specifically, as well as the criminal conflict of interest statutes. Once you enter on duty, these rules include obtaining approval for outside employment or business activity, to ensure such employment or business activity is not prohibited and does not interfere or conflict with performance of your official duties. Please review further details via the following link. DHS uses E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify including your rights and responsibilities Bargaining Unit: This is a bargaining unit covered position, represented under the National Treasury Employees Unions - NTEU. For local chapter contact information see Chapter Websites - National Treasury Employees Union - NTEU. Qualifications Experience: You qualify for the GS-05 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as: Assisting with scanning equipment to review contents of packages and screening of incoming parcels for completeness. Performing routine clerical duties, extracting information through various systems. Receiving, validating (date/time stamps) and reviewing incoming mail and documents. Coordinating or entering information into automated systems; reviewing and correcting error reports. Answering telephonic and in-person inquires for information and forms. NOTE: Your resume must explicitly indicate how you meet this requirement, otherwise you will be found ineligible. Please see the "Required Documents" section below for additional resume requirements. Education Substitution: Successful completion of a full 4-year course of study in any field leading to a bachelor's degree, in an accredited college or university may substitute for the experience required at this level. This education must demonstrate the knowledge, skills, and abilities necessary to do the work. One year of full-time undergraduate study is defined as 30 semester or 45 quarter hours. You are required to submit proof of your claim. Combining Experience and Education: Combinations of successfully completed post-high school education and experience may be used to meet total qualification requirements for the grade levels specified in the table, and may be computed by first determining the applicant's total qualifying experience as a percentage of the experience required for the grade level; then determining the applicant's education as a percentage of the education required for the grade level; and then adding the two percentages. The total percentages must equal at least 100 percent to qualify an applicant for that grade level. More information on this qualification standard is located here Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. You must meet all qualification requirements, including education if applicable to this position, subject to verification at any stage of the application process by 01/22/2025. The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office. Background Investigation: U.S. Customs and Border Protection (CBP) is a federal law enforcement agency that requires all applicants to undergo a thorough background investigation prior to employment in order to promote the agency's core values of vigilance, service to country, and integrity. During the screening and/or background investigation process, you will be asked questions regarding any felony criminal convictions or current felony charges, the use of illegal drugs (e.g., marijuana, cocaine, heroin, LSD, methamphetamines, ecstasy), and the use of non-prescribed controlled substances including any experimentation, possession, sale, receipt, manufacture, cultivation, production, transfer, shipping, trafficking, or distribution of controlled substances. For additional information, review the following links: Background investigation and the e-QIP process. Residency: There is a residency requirement for all applicants not currently employed by CBP. Individuals are required to have physically resided in the United States or its protectorates (as declared under international law) for at least three of the last five years. If you do not meet the residency requirement and you have been physically located in a foreign location for more than two of the last five years, you may request an exception to determine if you are eligible for a residency waiver by meeting one or more of the following conditions: Working for the U.S. Government as a federal civilian or as a member of the military A dependent who was authorized to accompany a federal civilian or member of the military who was working for the U.S. government Participation in a study abroad program sponsored by a U.S. affiliated college or university Working as a contractor, intern, consultant or volunteer supporting the U.S. government Probationary Period: All employees new to the federal government must serve a one year probationary period during the first year of his/her initial permanent federal appointment to determine fitness for continued employment. Current and former federal employees may be required to serve or complete a probationary period. Education Please see the Qualifications and Required Documents sections for more information if education is applicable to this position. Additional information Positions with known promotion potential do not guarantee promotion, nor is the promise of promotion implied. Please view the video "Protecting America 24/7" to learn more about CBP's Office of Field Operations. The Department of Homeland Security encourages persons with disabilities to apply, to include persons with intellectual, severe physical or psychiatric disabilities, as defined by 5 CFR § 213.3102(u), and/or Disabled Veterans with a compensable service-connected disability of 30 percent or more as defined by 5 CFR § 315.707. Veterans, Peace Corps/VISTA volunteers, and persons with disabilities possess a wealth of unique talents, experiences, and competencies that can be invaluable to the DHS mission. If you are a member of one of these groups, you may not have to compete with the public for federal jobs. To determine your eligibility for non-competitive appointment and to understand the required documentation, click on the links above or contact the Servicing Human Resources Office listed at the bottom of this announcement. Read more Benefits A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. How You Will Be Evaluated You will be evaluated for this job based on how well you meet the qualifications above. This position is being filled under the College Graduate Hiring Authority. We will review your resume and supporting documentation to ensure you meet the minimum qualification requirements. All applicants who meet minimum qualifications and any basic requirements applicable to this position, will be forwarded to the hiring manager for consideration and may be contacted for an interview. As a part of the interview process, additional selection criteria may be administered by the hiring manager. Veterans: Veterans preference does not apply to selections made using the College Graduate Hiring Authority. Veteran applicants will be considered along with all other applicants who apply. Required Documents As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies. Your resume: A resume describing your job-related qualifications is required and will be used for the purpose of reviewing your qualifications and determining what training, if any, would be required when placed. A resume in English is required. It must contain your full legal name, address, phone number, complete work history including a detailed description of your duties, the dates you performed those duties (MM/DD/YY), your hours worked per week, job title, as well as series, grade, and salary (if applicable). For additional required items, see the link above. Note- It is recommended that you upload your resume as a PDF instead of a Word document to ensure document quality. Ensure that your uploaded resume is not a password protected document, to include Office 365 passwords. Your responses to the job questionnaire:* https://apply.usastaffing.gov/ViewQuestionnaire/12657785 Are you qualifying based on education? Submit a copy of your college transcript (unofficial is acceptable at this time; however, official copies will be required prior to entrance on duty) or a list of coursework with hours completed provided from the institution. Education must be from an institution accredited by an agency recognized by the U.S. Department of Education. Education obtained from a foreign university or college is not creditable unless it has been evaluated by an organization that specializes in interpretation of education credentials. Note: If submitting documentation of an evaluation, transcripts are still required. For a listing of some accrediting agencies see NACES \| Credentials Evaluations Provided by NACES Members. See https://www.accreditation.info/education-quality/usa-recognition.html for more information. Your transcripts: All applicants are required to submit a copy of your college transcript (unofficial is acceptable at this time; however, official copies will be required prior to entrance on duty) or a list of coursework with hours completed provided from the institution. If you are a current CBP employee within the position series announced, transcripts will not be required at the time of application; however, education will be verified if you are selected and you may be required to submit transcripts at that time. Education must be from an institution accredited by an agency recognized by the U.S. Department of Education. Education obtained from a foreign university or college is not creditable unless it has been evaluated by an organization that specializes in interpretation of education credentials. Note: If submitting documentation of an evaluation, transcripts are still required. For a listing of some accrediting agencies, please see https://www.accreditation.info/education-quality/usa-recognition.html. See https://www.accreditation.info/education-quality/usa-recognition.html for more information. Are you a current or former federal employee? If yes, it is recommended that you submit a copy of your SF-50(s) (Notification of Personnel Action) to support your experience. Examples of appropriate SF-50s include promotions, within-grade increases and accessions. Retired former federal employees are required to submit your retirement SF-50 and encouraged to submit your most recent annuity statement. Are you a current or former political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee? Submit a copy of your initial and termination SF-50s. If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

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CBP Technician

Tucson, AZ

Description