Sr Field Service Supervisor

Employer:	Honeywell
Category:	Customer Service
Description
Join a team recognized for leadership, innovation and diversity Honeywell Industrial Automation enables process industry operations, creates world-class sensor technologies, automates supply chains, makes warehouses smarter, and improves worker safety. This combination builds on our core strengths in controls and automation technologies which in turn allows us to deliver better commercial outcomes for our customers. We enable customers to enhance the safety, sustainability, resiliency, and productivity of their people, plants, and assets. Supervise a Field Service Engineering team. You will apply your leadership skills to improve team performance. You will ensure engagement in new opportunities for market penetration, team deployment, and sales growth. You will liaise with multiple factions to help prevent and resolve customer problems and explore additional revenue-generating opportunities. You will drive and improve metric reporting procedures and own financial metrics, targets and budgets. You will lead quick and effective closure of any improvement opportunities. You will define team expectations and communicate those to stakeholder. You will act as mentor to train and develop future managers. Key Responsibilities Job will include 50-75% travel to various manufacturing sites throughout the US. Supervise team activities and performance. Direct 10-30 IQO personnel across various projects. Serve as primary point of responsibility for contractor production and feedback. Collect and report performance metrics. Develop team and team members. Identify opportunities for process improvement. Assign and supervise project work. YOU MUST HAVE 5+ years of experience in the conveyor project or related industrial industry required. Electrical experience is required. 2+ years in a leadership or supervisory role Valid driver's license. Demonstrated ability to effectively manage a team Strong interpersonal communication skills (including listening, speaking, and writing) and the ability to work well in a diverse, team-centric environment Strong computer and Microsoft Office skills to generate reports and communication out to management. Exposure to and experience managing budget-related deliverables (timecards, expense reports, project budgets, etc.) Experience working with HR leaders to manage personnel activities and initiatives WE VALUE Technical/professional certificate valued. Passport is preferred. Patience in stressful environments Ability to effectively manage tight project schedules Experience planning and estimating time for installation-related activities Innovative approaches to improving standard processes Experience supervising 10+ people directly on any given project Demonstrated ability to operate independently Ability to use experience to appropriately apply the established standards Previous customer service experience Additional Information JOB ID: HRD253772 Category: Customer Experience Location: United States Exempt Customer Experience (GLOBAL) Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.

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Sr Field Service Supervisor

Description