Loma Linda, CA - Seeking Medical Receptionist
Everybody Has A Role to Play in Transforming Healthcare
As a Medical Receptionist, you play a vital role in our mission to improve lives Answer and screen incoming phone calls, receive and discharge patients in a timely manner, collect payments, and ensure patient forms are completed. At Vituity we know the impact you can have.
Join the Vituity Team. At Vituity we've cultivated an environment where passion thrives, and success comes through shared purpose. We were founded in a culture that values team accomplishments more than individual achievements, an approach we call "culture of brilliance." Together, we leverage our strengths and experiences to make a positive impact in our local communities. We foster this through shared goals and helping our colleagues succeed, and we also understand the importance of recognition, taking the time to show appreciation and gratitude for a job well done.
Vituity Locations: Vituity has opportunities at 475 sites across the country, serving 9 million patients a year. With Vituity, if you ever need to move, you can take your job with you.
The Opportunity - Greet all patients in a warm, friendly, and professional manner.
- Answer and screen incoming phone calls as well as take and give messages in a timely manner.
- Process patient registrations.
- Distribute and verify accuracy of patient form completion.
- Comfort patients by anticipating their anxieties; answer patients' questions; maintain the reception area.
- Call for back-office assistance for patients in distress.
- Collect accurate insurance information from patients.
- Forward medical record requests to appropriate Vituity team members as needed.
- Schedule appointments if applicable to the clinical location.
- Accurately post/document payments received.
- Collect co-pays, old balances, and payments for services rendered or other purchased items.
- Discharge patients.
- Transmit necessary and requested documents to RCM team as needed.
- Refer patients to appropriate billing personnel as needed.
- Print and prepare superbills, if applicable to the clinical location.
- Maintain clean, neat, and orderly work area.
- Maintain correct chart order.
- Attend and actively participate in all training, in-services, and staff meetings.
- Process correspondence in a timely manner.
- Maintain patient daily log.
- Protect patients' rights by maintaining confidentiality of personal and financial information.
- Maintain operations by following policies and procedures; reporting needed changes.
- Contribute to team effort by accomplishing related results as needed.
- If applicable to the clinical location,
- Verify insurance coverage.
- Monitor and maintain business office inventory and equipment.
- Assist with patient rooming and setup, retrieving and restocking supplies, cleaning up treatment area, and other related tasks.
Required Experience and Competencies - High School diploma or equivalent required.
- 1-2 years of experience in a customer service position, or as a Medical Receptionist required.
- Knowledge of and ability to follow Health Insurance Portability and Accountability Act (HIPAA) privacy law.
- Excellent customer service skills.
- Good written and verbal communication skills.
- Numerical aptitude.
- Basic computer skills.
- Legible notetaking with correct spelling.
- Teamwork oriented and must have initiative.
- Ability to meet deadlines.
- Ability to understand and follow directions.
- Problem solving including being able to work well with difficult/impatient patients and making sure all forms are correct.
The Practice
Jovive Wound Care - Loma Linda, California - Vituity is about transforming care for the patients it serves, and this service will make an impact on patient lives.
- Advanced Providers will visit patients within their home setting and conjunction with physicians who will be available virtually.
- We anticipate seeing 7300+ patients annually.
The Community - Loma Linda, California, is a unique and vibrant place, offering a peaceful, health-conscious lifestyle in a beautiful setting.
- Located in the Inland Empire, Loma Linda is renowned for its world-class medical community, including the Loma Linda University Medical Center, making it an ideal location for healthcare professionals.
- The city is also a hub for those interested in wellness and outdoor activities, with easy access to the San Bernardino Mountains, perfect for hiking, camping, and exploring nature.
- Loma Linda enjoys mild Mediterranean weather, with warm summers and cool, rainy winters, ideal for outdoor activities year-round.
- What makes the city special is its strong sense of community, excellent schools, and a focus on health and sustainability.
- The proximity to major cities like Riverside, San Bernardino, and Los Angeles ensures a convenient lifestyle while maintaining a serene, suburban atmosphere that makes Loma Linda a wonderful place to work and call home.
Benefits & Beyond*
Vituity cares about the whole you. With our comprehensive compensation and benefits package, we are mindful of what matters most, and support your needs of today and your plans for the future. - Superior health plan options
- Dental, Vision, HSA/FSA, Life and AD&D coverage, and more
- Top Tier 401(k) retirement savings plans that offers a $1.20 match for every dollar up to 6%
- Outstanding Paid Time Off: 3-4 weeks' vacation, Paid holidays, Sabbatical
- Student Loan Refinancing Discounts
- Professional and Career Development Program
- EAP, travel assistance, and identify theft included
- Wellness program
- Commuter Benefits Program
- Vituity community initiatives including LGBTQ+ History, Día de los Muertos Celebration, Money Management/Money Relationship, and more
- Purpose-driven culture focused on improving the lives of our patients, communities, and employees
Salary range for this role is $17.47 - $21.40 per hour. Please speak to a recruiter for more information.
We are unified around the common purpose of transforming healthcare to improve lives and we believe everyone has a role to play in that. When we work together across sites and specialties as an integrated healthcare team, we exceed the expectations of our patients and the hospitals and clinics we work in. If you are looking to make a difference, from clinical to corporate, Vituity is the place to do it. Come grow with us.
Vituity appreciates differences; our dedication to diversity, equity and inclusion is at the heart of our organization. Vituity does not discriminate against any person on the basis of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information (including family medical history), veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Vituity is committed to complying with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity.
*Benefits for part-time and per diem vary. Please speak to a recruiter for more information.
Applicants only. No agencies please.
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