Sr. Director, Global Commercial Learning & Development

San Rafael, CA

Employer:

Description

Who We Are

BioMarin is a global biotechnology company that relentlessly pursues bold science to translate genetic discoveries into new medicines that advance the future of human health.

Since our founding in 1997, we have applied our scientific expertise in understanding the underlying causes of genetic conditions to create transformative medicines, using a number of treatment modalities.

Using our unparalleled expertise in genetics and molecular biology, we develop medicines for patients with significant unmet medical need. We enlist the best of the best - people with the right technical expertise and a relentless drive to solve real problems - and create an environment that empowers our teams to pursue bold, innovative science. With this distinctive approach to drug discovery, we've produced a diverse pipeline of commercial, clinical and preclinical candidates that have well-understood biology and provide an opportunity to be first-to-market or offer a substantial benefit over existing therapeutic options.

About Commercial

Our Commercial organization leads our global sales and marketing strategies around the world. Our integrated team continues to solidify BioMarin's commercial presence in the United States and Europe and is rapidly growing in other regions, such as Latin America, the Middle East and Asia-Pacific.

SUMMARY DESCRIPTION

Working in close partnership with Business Unit (BU) Marketing leaders, Medical Affairs, Sales, Human Resources, Compliance/Legal and other Learning & Development leaders, the Senior Director, Global Commercial Learning & Development will develop and lead the implementation of an aligned global commercial learning strategy to drive value to customers and enhance knowledge, skills, and capabilities of our global commercial teams. Reporting to the Vice President, Business Insights & Commercial Excellence, this role will have a high degree of visibility across commercial leadership, regional partners, and Medical Affairs. Fostering a culture of continuous learning and DRIVING to WIN, this leader will head an internationally based team, responsible for building internal capabilities and knowledge, including BU-aligned training curricula and learning assets, which shall translate into competitive differentiation and value to customers.

The ideal candidate will have experience in conducting thorough and regular training needs assessment, transferring the output to alignment to Commercial priorities, and in developing strategies for targeted learning initiatives that upskill teams, optimize performance, and have a sustained impact. This individual will be a driven, strong communicator who has a sense of urgency to make an impact and is a strong strategic thinker. This individual should have excellent planning, prioritization, and organizational skills. In addition, experience working in a collaborative, fast-paced environment with agility to meet the changing needs of the business is strongly desired. Strong resource management skills and prior experience in a collaborative approach to asset creation across a core team of cross-functional stakeholders is a must. This individual will have core capabilities in: Product Launch, Compete to Win in Rare Disease spaces, Learning & Development, Leadership, Curriculum Development, Training Needs Assessment, Blended Learning, and Project Management..

Global Commercial learning programs include, but are not limited to, onboarding & new hire training, advanced/ongoing training, recurrent therapy area/product training, as well as skill-building for customer facing teams and Marketing.

RESPONSIBILITIES

Establish strong cross-functional leader relationships across BUs (product), marketing, and medical to lead the development of a scalable global training program that meets launch and life cycle management goals of primary global customers
Ensure learning strategies fully aligned with BU objectives, measuring effectiveness of programs through establishment of KPIs, and seeking to find consistencies in design and delivery across BUs, markets, and cross-functional teams.
Accountable for assessing global learning indicators in disease, brand, and brand messaging to advance brand performance; evaluate program metrics, monitor learning gaps; provide insights dashboard to commercial leadership
Support team members to achieve a customer-focused and performance-driven culture that supports innovation, simplification, measurement, and excellence in learning development and delivery
Lead the team in the development and maintenance of core training content across brands for all appropriate commercial teams (sales and non-sales); including disease state content, sales trainings, brand content, value and access content, and ensure content curriculum is aligned to brand/BU objectives and communicate the plans with teams and leaders.
Working in close collaboration with BU/International Marketing, Global Compliance and Ethics, and Global Medical Affairs, ensure global training content fit for purpose for global deployment with minimal customization, including

Compliant deployment according to good auditing practices and record keeping in Company wide LMS
Assets for Self-guided study
Assets for Virtual and In person Live Training

Working closely with digital operations and compliance, establish a common platform capability, repository and process for content management within Veeva, accessible and customizable by regions.
Lead the team in the process of compliant design, creation, submission (to Veeva PromoMats), cataloguing/storage, deployment, maintenance, and lifecycle management of large volumes of training content. This includes working with external medical writing agencies, providing the vision and direction to ensure continuity of internal branding across the therapy areas and consistency of quality of the individual assets within and across therapy areas.
Identify best practices in early markets and cultivates an environment of best practice sharing for the benefit of later launch markets

EDUCATION

State both the minimum and the preferred educational attainment (or equivalent experience), and describe essential and desired subject matter, certifications, special training, etc.

Bachelor's Degree in a related field or equivalent, advanced degree preferred

EXPERIENCE

Minimum 10+ years of related learning & development/training experience in the biotech/pharmaceutical industry
5+ years of people leadership experience
Product launch experience
Experience working with or in global markets (ex-US)
Field force leadership experience preferred
Rare disease experience highly preferred
Successful track record in competitive markets
Ability to understand brand strategies along with related strategic imperatives and develop behavior goals that clearly convey value to customers and pull-through strategy at the field level
Experience in leading a culture of competing to win.
Ability to effectively lead in a cross-functional and virtual team environment, providing direction and guidance to team members with varied and complementary responsibilities
Proven ability to identify opportunities for learning and performance to yield measurable business outcomes
Expert knowledge of Learning Sciences, Instructional Design, Modern Learning Experience Tools and Methodologies
Proven ability to establish and monitor learning and performance measures, analyzing trends to adjust learning strategy and design as needed
Demonstrated competency in aligning learning strategy with medical learning & development and science liaison teams
Business travel is required to support business needs

San Rafael, CA, is strongly desired.

EQUIPMENT

Computer software; Microsoft Office (including Word, Excel & Powerpoint), Microsoft Outlook, Adobe

CONTACTS

The position requires interaction with:

• Field Sales

• Clinical Field Support

• Marketing teams

• Global Corporate Compliance & Ethics

• Medical Affairs

• Various L&D teams throughout the organization including GMAF, HR L&D, etc.

• Commercial Operations teams in markets

• Meeting Planning

• Market Access and Patient Services

• External Service providers/vendors and consultants

SUPERVISOR RESPONSIBILITY

Will be leading the CL&D team based across different countries/timezones within BioMarin.

Note: This description is not intended to be all-inclusive, or a limitation of the duties of the position. It is intended to describe the general nature of the job that may include other duties as assumed or assigned.

Equal Opportunity Employer/Veterans/Disabled

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

In the U.S., the salary range for this position is $ 213,000 to $ 319,600 per year, which factors in various geographic regions. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A discretionary bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

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