Head of Customer Facing IT, Global Commercial and Corporate Functions

San Rafael, CA

Employer:

Description

*Please note that this position requires weekly onsite. Will require relocation if outside the Bay Area, California.*

Who We Are

BioMarin is a global biotechnology company that relentlessly pursues bold science to translate genetic discoveries into new medicines that advance the future of human health.

Since our founding in 1997, we have applied our scientific expertise in understanding the underlying causes of genetic conditions to create transformative medicines, using a number of treatment modalities.

Using our unparalleled expertise in genetics and molecular biology, we develop medicines for patients with significant unmet medical need. We enlist the best of the best - people with the right technical expertise and a relentless drive to solve real problems - and create an environment that empowers our teams to pursue bold, innovative science. With this distinctive approach to drug discovery, we've produced a diverse pipeline of commercial, clinical and preclinical candidates that have well-understood biology and provide an opportunity to be first-to-market or offer a substantial benefit over existing therapeutic options.

GLOBAL COMMERCIAL AND CORPORATE FUNCTIONS:

BioMarin's Commercial team encompasses a diverse group of functions across the globe including Field Sales, Patient Support Teams, Market Access, Brand Management, and Operations.BioMarin has recently moved to a "product-Centric"/matrix model where Business Units roll up to the Chief Commercial Officer and have P&L responsibilities for the BioMarin therapies. The Global Commercial function encompasses teams across the globe.

Biomarin's Corporate Functions are responsible for various aspects of the company's operations to include Finance (FP&A, Accounting, Treasury, Internal Audit) Legal & Compliance, Corporate Communications, People (HR), and Sourcing & Procurement --the areas of the business that provide the foundation to enable BioMarin to develop and deliver novel therapies to treat patient needs.

JOB SUMMARY:

Are you ready to take on a pivotal role in shaping the future of healthcare technology at a leading biotechnology company? The CIO is searching for a visionary leader to join our dynamic team as the Head of Customer Facing IT - Global Commercial and Corporate Functions. This is not just a job; it's an opportunity to make a profound impact on the lives of patients worldwide by driving innovative IT solutions that support life-changing therapies. This person who is part of the IT Leadership team is a dynamic, business savvy, IT leader who can drive the business enabling technology strategies aligned with the strategic imperatives of the Commercial and Corporate groups.

This role will support all commercialized and launching brands across our markets. In additional, this role will support the Corporate groups to design and deliver cohesive strategies that align technology efforts with the company's goals and objectives. This includes setting technology strategy, establishing governance frameworks, and ensuring compliance with regulations.

Deep business understanding of the Commercial and Corporate domains is the most important aspect of this role. The ideal candidate will have a broad understanding of the Commercial and Corporate spaces in a life science company and a commitment to driving top-line growth through innovation and value creation.

This role will drive the strategic use of technology,data capabilities,and business process improvements to support business growthand successfully enable the patient and health care practitioner journey. They will serve as a strategic partner and trusted advisor to Commercialand Corporate teams globally, designing and leading a Commercialand Corporate technologystrategy aligned with business leadership.

This role will also participate in technology oversight activities along with the Enterprise Architecture and Strategic Platforms teams within IT to align tech solutions for Commercial and Corporate areas and prioritize the portfolio of technology projects.

KEY EXPECTATIONS:

Strategic Leadership:

Partner with Commercial leadership to develop and implement the IT strategy aligned with overall business objectives that deliver transformative therapies to our patients within the Skeletal Conditions, Enzyme Replacement, and ROCTAVIAN Business Units.
Partner with Corporate Leadership to include senior leaders that represent Strategy, Legal & Compliance, People (HR), Corporate Affairs, and the Finance groups.
Partner with the other Head of Customer Facing IT (R&D & Technical Operations) to build a cohesive technology strategy and portfolio for the company.
Lead the technology aspects of digital transformation initiatives to enhance omnichannel capabilities and our customer experience.
Collaborate with senior leadership to identify and prioritize technology projects which drive business growth, innovation, and value creation.
Understand commonality between Business Units and strive to standardize technology solutions to deliver high impact products for the Commercial area to drive top line growth.
Build, champion and support an analytical platform that will allow us to understand customer behavior and preferences, driving personalized and targeted marketing efforts.
Partner with Tech Foundations and Cyber to leverage enterprise platform strategy, build a culture of Cyber Security and maintain a safe fabric of enterprise data.

Commercial and Corporate IT Management:

"Run IT-as-a-Business"-have a P&L mindset when managing budget or determining discretionary project investments to drive maximum value.
Lead a team of Commercial and Corporate Customer Facing IT (CFIT) tech partners and delivery experts by providing guidance, mentorship, and performance management.
Leverage a DevOps team to support the effective integration of IT systems with Commercial Operations, including sales, marketing, Medical Affairs, and supply chain.
Implement and manage technology solutions that support multi-channel operations, including CRM, and customer service tools.
Manage the IT budget for the Commercial & Corporate CFIT organization to maintain financial targets and find/make tradeoffs as needed to meet potential changes in customer demand.
Be an advocate of cyber security for Commercial and Corporate personnel.
Prioritize and deliver results with a high emphasis on quality, technical rigor and detail.

Innovation:

Constantly monitor industry trends and emerging technologies, identifying opportunities for innovation and growth specific to the Commercial and Corporate areas.
Drive the adoption of best practices and new technologies including Ai capabilities.
Have zeal towards delighting customers through delivering high quality solutions.

Growth Mindset

Partner with key stakeholders and Business Units to determine the most effective ways to use technology to drive top-line growth.
Leverage platform centric approach and key vendors to allow for faster implementation of technology solutions.

Value Commitment:

Form trusting, collaborative and strategic relationships with internal stakeholders and external partners with skills in assertion, negotiation, influencing, tact and diplomacy
Communicate IT strategies, initiatives, and performance metrics to senior leadership and other stakeholders.
Collaborate with cross-functional teams to ensure alignment and integration of IT initiatives with business goals.

Communications/Personal Interactions

Ability to think strategically and demonstrate data-driven decision-making.
Proven track record of interacting with Senior Executive Stakeholders.
Excellent leadership, communication, and stakeholder management skills.
Ability to communicate complex information simply and effectively.
Foster a culture that is constantly improving quality and creating efficiencies.

QUALIFICATIONS:

Proven experience in the Commercial and Corporate spaces (IT or Business) with a passion for leveraging technology to achieve company objectives.
Experience across a broad range of Commercial and Corporate Operations functions.
Minimum BS/BA or greater related to computer science, business administration.
Minimum of 10-years of experience managing multi-disciplinary global team.
Minimum of 10-years of experience in project delivery or portfolio management
Demonstrated experience building, leading, and nurturing high performing teams particularly through change
Experience with Agile development methodologies preferred
Biotech, Pharmaceutical or healthcare industry experience is required.

LEVERAGE/UNDERTSTAND STRATEGIC PLATFORMS (examples):

Data analytics and customer insights tools
Omnichannel marketing platforms
Salesforce.com CRM (SFDC)
Ai and GenAi tools and platforms
Power BI
Marketing Automation Platforms (Marketo, SFMC)
Veeva Platform
Sales Enablement Tools
SAP

WORK ENVIRONMENT/PHYSICAL DEMANDS:

The employee may frequently be required to sit and talk or hear. The employee is occasionally required to stand; walk; Use hands to finger, handle, or feel; Reach with hands and arms; Climb or balance; Stoop, kneel, crouch, or crawl and taste or smell. Specific vision abilities by this job include close vision, depth perception and ability to adjust focus.

Note: This description is not intended to be all-inclusive, or a limitation of the duties of the position. It is intended to describe the general nature of the job that may include other duties as assumed or assigned.

Equal Opportunity Employer/Veterans/Disabled

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
The salary range for this position is: $212,000 to $318,000. BioMarin considers a variety of factors when determining base compensation, including experience, qualifications, and geographic location. These considerations mean actual compensation will vary. This position may also be eligible for a discretionary annual bonus, discretionary stock-based long-term incentives (eligibility may vary based on role), paid time off, and a benefits package. Benefits include company-sponsored medical, dental, vision, and life insurance plans.

For additional benefits information, visit: https://careers.biomarin.com/benefits .

Eligible employees may participate in benefit plans, subject to the terms and conditions of the applicable plans.

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