Social Worker / Discharge Planner - Care Navigation - Full Time - Days

The Acute Care Navigation Social Worker intervenes with patients who are psychosocially complex, have Social Determinants of Health (SDOH) needs, and/or require assistance with transitions of care or discharge planning. In addition, the Social Worker/Discharge Planning Coordinator offers supportive intervention (i.e., trauma, terminal diagnosis, mental health etc.) to patients and caregiver(s) and coordinates and facilitates the development of a discharge plan of care for high-risk/complex patient populations. They may self-refer or receive referrals for patients from interdisciplinary team members and are responsible for collaborating with the care team (Physicians, Nurses, RN Acute Care Navigators, Care Navigation Coordinators, Contracted Vendors, etc.) and escalating appropriately to ensure their assigned patients receives exceptional care and avoid unnecessary delays in care or discharge.

Education: BSW or higher degree; will consider a limited license SW on individual basis.
Skills: Must have knowledge of regulations, requirements, and community resources. Must be able to function effectively in a critical care environment. Written and verbal skills are essential. Must be able to establish priorities and communicate and respond to inquiries. Excellent interpersonal communication and negotiation skills. Critical thinking and problem-solving skills. Customer service skills. Ability to work and communicate with people of all social, economic, and cultural backgrounds; be flexible, open-minded, and adaptable to change. Effective organizational skills. Computer proficiency with Outlook e-mail and electronic medical records. Flexible in a complex and changing healthcare environment. Understanding of pre-acute and post-acute venues of care and post-acute community resources. Maintains a current working knowledge of services available in the local community, particularly services available to patients with limited or non-existent payment resources.
License: Licensed Social Worker

PREFERRED QUALIFICATIONS
Education: MSW
Skills: Applicable experience in patient advocacy, care management, and knowledge of hospital and community resources.
Years of Experience: Previous case management or discharge planning experience.
Certification: Specialty certification in care management (CCM, ACM, or similar).

The above list of accountabilities is intended to describe the general nature and level of work performed by the incumbent; it should not be considered exhaustive.

ProMedica is a mission-based, not-for-profit integrated healthcare organizational headquartered in Toledo, Ohio.  For more information, please visit www.promedica.org/about-promedica

Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. In compliance with the Americans with Disabilities Act Amendment Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a job with ProMedica, please contact employment@promedica.org

Equal Opportunity Employer/Drug-Free Workplace