Account Manager

Syracuse, NY

Employer:	Alera Group
Category:	Customer Service
Description
OVERVIEW Haylor, Freyer & Coon, an Alera Group company, is looking for an Account Manager.We are seeking highly motivated colleagues who bring experience and enthusiasm to our team - joining us may be the perfect fit for you! Alera Group was founded in 2017 and has grown to become the 15th largest broker of US business. We are passionate about our clients' success in the areas of Employee Benefits, Property and Casualty Insurance, Retirement Plan Services, and Wealth Services. With a network of offices nationwide, our commitment to collaboration allows us to offer national resources combined with local service. At Haylor, Freyer & Coon, we believe that talented, caring people make all the difference. HF&C is a Top 100 Independently Owned Insurance Agency, recognized as Best Place to Work on a National, State and Local level. We have recently expanded to a state of the art office in downtown Syracuse. The Employee Owners of HF&C are looking to add a dynamic, progressive Account Manager to our team. RESPONSIBILITIES Client Service Excellence: Proactively handle client service requests for Property & Casualty (P&C) and Life & Accident products, anticipating client needs and providing exceptional service. Participate in special assignments from management, travel for client meetings, and mentor account managers to enhance team performance. Technical Proficiency in Insurance Products: Maintain a strong understanding of P&C and Life & Accident insurance products, utilizing licenses as preferred. Ensure compliance with service level standards through efficient use of client management systems and timely management of correspondence and client documents. Marketing and Relationship Building: Build and sustain relationships with underwriters by creating comprehensive submissions and staying informed about market trends and carrier appetites. Demonstrate negotiation skills to achieve favorable outcomes and prepare effectively for prospect meetings. Effective Communication and Time Management: Exhibit strong verbal and written communication skills to present complex insurance concepts clearly to non-industry personnel. Prioritize workload effectively to meet deadlines, lead by example, and exercise sound judgment in decision-making for clients and the business. QUALIFICATIONS Bachelor's degree preferred Understanding of P&C and Life & Accident insurance products, Licenses preferred Maintain current knowledge & demonstrate efficient use of our client management systems resulting in compliance with minimum service level standards Timely management of correspondence as required by department, including email and client document management system Seize opportunities to further personal and professional development Support team by building strong relationships and sharing knowledge and useful techniques BENEFITS Alera Group offers comprehensive benefits to our colleagues, including medical, dental, life and disability insurance, 401k, generous paid time off and much more. Hourly pay range is $24 to $25. We're an equal-opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other protected class. If you're a California resident, please read the California Consumer Privacy Act prior to applying. #LI-DV1 #LI-Onsite

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Account Manager

Syracuse, NY

Description