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Healio Strategic Solutions is seeking a dynamic and experienced Client Lead to oversee a wide range of program development from concept through completion. The Client Lead will play a key role in delivering successful and varied programs, including digital, print, and live formats. This position involves managing multiple projects, client relationships, and ensuring high-quality execution across all stages of program development.
Essential Duties and Responsibilities:
• Lead and execute diverse programs across digital, print, and live formats, ensuring successful delivery from initial concept through to completion.
• Manage and prioritize multiple concurrent projects, ensuring deadlines and departmental needs are met efficiently.
• Collaborate with external clients to define program goals and objectives, providing regular updates and managing client expectations throughout the process.
• Coordinate and adjust production schedules to accommodate shifting deadlines and changes in scope, keeping both clients and internal teams informed of any potential delays.
• Facilitate and participate in client and internal meetings, ensuring seamless communication and collaboration.
• Oversee the Medical, Legal, and Regulatory (MLR) submission process for all programs, ensuring compliance and timely approvals.
• Maintain clear, professional, and regular communication with both internal teams and clients, ensuring smooth project progression.
• Handle the coordination and reporting for digital programs, including aggregate and physician-level data.
• Utilize video capture technology for recording interviews, webinars, and other content for assigned programs.
• Conduct research on relevant topics to ensure high-quality content for assigned programs.
• Ensure adherence to department Standard Operating Procedures (SOPs) to maintain consistency and quality.
• Work closely with Marketing and Design teams to execute cohesive marketing campaigns that align with program objectives.
• Manage program budgets, ensuring projects stay within financial parameters while meeting client expectations.
• Foster strong, ongoing relationships with clients, stakeholders, and internal staff to ensure continued collaboration and success.
• Collaborate with the Delivery Team to ensure programs are progressing as planned and contractual guarantees are met.
• Stay informed on the latest healthcare industry trends to ensure programs are innovative and relevant.
Minimum Qualifications:
• Bachelor’s degree in English, Communications, or a related field.
• At least 2 years of experience in project or account management, with a proven track record of managing diverse programs.
• Strong communication, organizational, and multitasking skills.
• Proficiency in Microsoft Office; familiarity with Smartsheet is a plus.
• Ability to manage multiple stakeholders and competing priorities in a fast-paced environment.
Some travel is required, including air travel and walking/standing at conferences.
This is an exciting opportunity for someone who thrives in a fast-paced, varied environment and is passionate about delivering successful programs in the healthcare industry.
The annual base salary for this position is $65,000 to $75,000. Placement within this range is determined by a variety of factors, including but not limited to, knowledge, skills, education, years and level of experiene, and equity with internal team members. If you are interested in a similar position outside of this range, please submit your resume with the code 'WGJOBS', as we often fill similar positions.
Employees living within a 50-mile radius will be scheduled to work two days in our Thorofare, NJ location.
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