Inside Sales Support

Detroit, MI

Employer:

Description

Description

Insulspan (A Carlisle Company) a premier supplier of high performance structural insulated panels (SIPs) for use as walls, roofs, and floors in residential and commercial structures. Our customers are homeowners seeking energy efficiency, contractors who want a competitive edge, and building professionals who need comprehensive solutions. We are looking for a Sales Support Representative supporting our Blissfield, MI office.

Job Summary

The Sales Support Representative communicates with potential and existing customers, reviews project specifications and drawings, and prepares quotes on residential and commercial construction projects.

Duties and Responsibilities

Answer and return customer phone calls, emails, and web inquiries
Record customer inquiries in our customer relationship management (CRM) system
Answer customer questions regarding their projects and our products
Review project specifications and drawings, which includes reading blueprints and/or AutoCAD drawings
Discuss and review project specifications with customers in order to accurately generate a quote, making recommendations as necessary
Accurately complete project quote
Generate sales contracts and changes orders
Assist sales representatives as needed with customer support
Attend and participate in sales meetings and trade shows when necessary

Required Knowledge/Skills/Abilities

Knowledge of the construction industry required
Able to read and interpret blueprints and building specifications
Excellent communication skills
High level of professionalism and integrity
Excellent organizational, decision making and problem solving skills
AutoCAD and/or Bluebeam experience a plus
Some travel may be required including site and installation assistance

Education and Experience
Required:

2+ years of work-related experience and/or Associates Degree in Construction Management or related field

Working Conditions:

Individual will operate primarily in an office setting.

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