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Secretary I (Faculty Group Practice) *Onsite - Boca Raton - FL*

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Delray Beach, FL

Employer:  NYU Langone Health
Category:  Health Care
Job Type:  Full Time

Description

We have an exciting opportunity to join our team as a Secretary I (Faculty Group Practice) Onsite - Boca Raton - FL.

The Secretary I will perform a variety of front-end administrative tasks to support practice operations including greeting patients, answering calls, scheduling patient appointments and other administrative duties as needed.

Job Responsibilities:
  • Greets patients professionally both in person and on the phone
  • Answers patient questions and/or properly refers questions and issues to the appropriate
    contact.
  • Optimizes provider schedules and patient access by establishing and maintaining efficient
    scheduling templates.
  • Promotes a positive patient experience throughout all patient interactions in person or by
    phone or other media.
  • Ensures availability of treatment information by retrieving and updating patient records
    Verifies insurance information and obtains information needed to schedule and bill for
    services.
  • Maintains office inventory and equipment by anticipating supply needs and expediting
    supply orders.
  • Performs other duties as needed.

Administrative Responsibilities:
  • Responsible for greeting patients and performing intake functions including registration, forms collection, updating information, and co-payment collection.
  • Monitors Department Appointment Report (DAR) for checkmate "kick-outs\
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